August 8, 2018 at 7:42 pm #995125
I have recently noticed a problem attempting to update Enfold from within the WordPress dashboard. I saw the error, “Download failed. A valid URL was not provided.” I did not see this error with the other theme that had an update available. This screenshot shows the successful update for Twenty Seventeen and the failure for Enfold:
I have confirmed my Themeforest API key is valid and active, and the update still fails. Is there any issue you are aware of that would produce this error? Thanks for your help.August 9, 2018 at 8:52 am #995302
Have you tried updating it in Enfold > Theme Update (in your case it’s ideals > Theme Update)?
NikkoAugust 9, 2018 at 2:12 pm #995476
I also have the same issue and yes i have tried ried updating it in Enfold > Theme Update.
Still the same issue.
DarrenAugust 9, 2018 at 2:15 pm #995479
Could you please try updating the theme via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold
YigitAugust 10, 2018 at 2:20 pm #995978
Hi, I have exactly the same error during updating Enfold.
I tried it on 2 different websites on 2 different servers that are running on 2 different hosting providers.
Both servers run DirectAdmin.August 10, 2018 at 3:46 pm #996031
I haven’t tried updating via FTP yet. I’ll do that and let you know what I find.
By the way, I have licensed the Enfold theme 50+ times. I have seen the same issue on several sites. That’s why I posted my question…it seems to be a broad problem. I’ve never had to update via FTP before. And updating the theme through WordPress admin really simplifies management of sites (I have been able to update the Enfold theme through the Plesk WordPress Toolkit).
Since the update occurs through Themeforest and relies on their API key, is it possible there’s a problem with a recent update the WordPress, the theme software, or the particular latest version of the theme hosted at Themeforest? I know you guys will want to offer a solution to your users that is better than, “Use FTP to update the theme.” — especially for those of us who have 50+ Enfold sites to manage.
Love your product, love your support. Thanks as always for your assistance!August 10, 2018 at 10:00 pm #996162
Thank you for the kind words and mostly for been so an increadible client.
Yes, we understand the notes and where you are standing. The problem here is that after some last updates we have had to give a version update that required in some cases to update
BasilisAugust 10, 2018 at 10:51 pm #996185
Good deal. Thanks for your reply! You really do have one of the best and easiest to use themes available, in my opinion. The recent performance updates make it very hard to beat.
So as we encounter this issue, is it safe to say that after we do this particular update via FTP. future updates will be possible once again through the WordPress admin?August 11, 2018 at 3:42 am #996209
Same issue here. Update via Enfold Theme in WP is not possible. Will update via FTP as suggested, but thought you might want to know.
All the best,
CorinaAugust 12, 2018 at 5:13 pm #996460
Thank you for letting us know.
Yes, future updates will be possible.
VictoriaAugust 13, 2018 at 5:17 pm #996769
Hi Kriesi team,
You said: ‘after some last updates we have had to give a version update that required in some cases to update
I tried to update via FTP but get an ERROR 500. I would like to know what is going on with normal API-updates, I tried updating different versions of Enfold and they all give the error ‘A valid URL was not provided’. So is the url of the Envato server changed or has the server a technical problem?August 14, 2018 at 6:21 am #996954
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