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  • #995125

    I have recently noticed a problem attempting to update Enfold from within the WordPress dashboard. I saw the error, “Download failed. A valid URL was not provided.” I did not see this error with the other theme that had an update available. This screenshot shows the successful update for Twenty Seventeen and the failure for Enfold:
    Screenshot of Enfold Theme Update Problem

    I have confirmed my Themeforest API key is valid and active, and the update still fails. Is there any issue you are aware of that would produce this error? Thanks for your help.

    #995302

    Hey AJDesignCo,

    Have you tried updating it in Enfold > Theme Update (in your case it’s ideals > Theme Update)?

    Best regards,
    Nikko

    #995476

    I also have the same issue and yes i have tried ried updating it in Enfold > Theme Update.

    Still the same issue.

    Darren

    #995479

    Hey,

    Could you please try updating the theme via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold

    Cheers!
    Yigit

    #995978

    Hi, I have exactly the same error during updating Enfold.
    I tried it on 2 different websites on 2 different servers that are running on 2 different hosting providers.
    Both servers run DirectAdmin.

    #996031

    I haven’t tried updating via FTP yet. I’ll do that and let you know what I find.

    By the way, I have licensed the Enfold theme 50+ times. I have seen the same issue on several sites. That’s why I posted my question…it seems to be a broad problem. I’ve never had to update via FTP before. And updating the theme through WordPress admin really simplifies management of sites (I have been able to update the Enfold theme through the Plesk WordPress Toolkit).

    Since the update occurs through Themeforest and relies on their API key, is it possible there’s a problem with a recent update the WordPress, the theme software, or the particular latest version of the theme hosted at Themeforest? I know you guys will want to offer a solution to your users that is better than, “Use FTP to update the theme.” — especially for those of us who have 50+ Enfold sites to manage.

    Love your product, love your support. Thanks as always for your assistance!

    #996162

    Hi,

    Thank you for the kind words and mostly for been so an increadible client.
    Yes, we understand the notes and where you are standing. The problem here is that after some last updates we have had to give a version update that required in some cases to update
    through FTP

    Best regards,
    Basilis

    #996185

    Good deal. Thanks for your reply! You really do have one of the best and easiest to use themes available, in my opinion. The recent performance updates make it very hard to beat.

    So as we encounter this issue, is it safe to say that after we do this particular update via FTP. future updates will be possible once again through the WordPress admin?

    #996209

    Hi Guys

    Same issue here. Update via Enfold Theme in WP is not possible. Will update via FTP as suggested, but thought you might want to know.

    All the best,
    Corina

    #996460

    Hi Corina,

    Thank you for letting us know.

    Yes, future updates will be possible.

    Best regards,
    Victoria

    #996769

    Hi Kriesi team,
    You said: ‘after some last updates we have had to give a version update that required in some cases to update
    through FTP’.
    I tried to update via FTP but get an ERROR 500. I would like to know what is going on with normal API-updates, I tried updating different versions of Enfold and they all give the error ‘A valid URL was not provided’. So is the url of the Envato server changed or has the server a technical problem?

    #996954

    Hi corly,

    We would have to have a closer look at your site to say what is causing your problems. Could you start a new thread and include admin login details in private so that we can have a look at your site please?

    Best regards,
    Rikard

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