Page 442 – Support | Kriesi.at – Premium WordPress Themes

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October 15, 2018 at 7:28 pm in reply to: Enfold 4.5 update via WP dashboard fails #1021734

Yigit
Keymaster

Hey,

Please refer to this post – https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

Regards,
Yigit

October 15, 2018 at 4:54 pm in reply to: White screen of death in some browsers including iphone after 4.5 update #1021652

Yigit
Keymaster

Hi,

Your website currently loads fine on my end :) It must have been cache. Please review your website.

Best regards,
Yigit

October 15, 2018 at 3:57 pm in reply to: Problem Updating Enfold: "Download failed. Problem downloading theme" #1021629
Yigit
Keymaster
Hi,

1- That is up to you. You can create new token for each installation if you would like to be able to adjust permissions separately.
2- Can you please try adding following code to wp-config.php file near top and check if that helps?
```
define('CONCATENATE_SCRIPTS', false);
```
Best regards,
Yigit
October 15, 2018 at 3:54 pm in reply to: Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro #1021628
Yigit
Keymaster
Hi!

Can you please try adding following code to wp-config.php file near top and check if that helps?
```
define('CONCATENATE_SCRIPTS', false);
```
Regards,
Yigit
October 15, 2018 at 3:17 pm in reply to: White screen of death in some browsers including iphone after 4.5 update #1021617

Yigit
Keymaster

Hi,

STFTP logins are not working for me. Could you please check them once again?

Best regards,
Yigit

October 15, 2018 at 3:03 pm in reply to: Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro #1021607

Yigit
Keymaster

Hi,

@newmediologo Glad it worked for you! :)

We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.

Best regards,
Yigit

October 15, 2018 at 3:03 pm in reply to: Cant update my theme…? #1021606

Yigit
Keymaster

Hi,

@Netzie i believe you can create a separate token and insert it in your clients installation. Personal tokens can be edited and permissions can be changed in https://build.envato.com/my-apps/

Best regards,
Yigit

October 15, 2018 at 2:09 pm in reply to: White screen of death in some browsers including iphone after 4.5 update #1021585

Yigit
Keymaster

Hey,

Could you please post FTP and WP admin logins here privately so we can look into it?

Best regards,
Yigit

October 15, 2018 at 2:08 pm in reply to: Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro #1021584

Yigit
Keymaster

Hi,

You can simply go to Appearance > Themes > Add New > Upload Theme and upload enfold.zip file of Enfold 4.5 and theme will be overwritten.

Best regards,
Yigit

October 15, 2018 at 2:03 pm in reply to: enfold theme #1021582

Yigit
Keymaster

Hi,

Please flush browser cache and refresh your page a few times. I cannot see dates on your posts, which is what you wanted, if i understood you correctly :)

Best regards,
Yigit

October 15, 2018 at 2:02 pm in reply to: Cant update my theme…? #1021581

Yigit
Keymaster

Hi,

You can start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post :)

Cheers!
Yigit

October 15, 2018 at 1:12 pm in reply to: Enfold 4.5 Theme Update "Update Failed: Download failed. A valid URL was not pro #1021558

Yigit
Keymaster

Hey,

And we have updated change log – https://kriesi.at/documentation/enfold/changelog/ :)

Best regards,
Yigit

October 15, 2018 at 11:40 am in reply to: enfold theme #1021512
Yigit
Keymaster
Hey Kexx,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
.av-masonry-date {
    display: none;
}
```
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Best regards,
Yigit
October 15, 2018 at 8:35 am in reply to: Content Slider Titles #1021455

Yigit
Keymaster

Hey,

I checked your website on both Chrome and Safari and it shows up correctly on my end as well. Attached a screenshot in private content field :)

Best regards,
Yigit

October 12, 2018 at 5:00 pm in reply to: Blog Page on Ipad not responsive #1020738

Yigit
Keymaster

Hi,

Refund requests are reviewed by Kriesi and accepted or rejected depending on the case.
We will ask him to check refund requests.

Regards,
Yigit

October 9, 2018 at 11:33 pm in reply to: Cant see the future image on a single blog post anymore #1019688

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

October 9, 2018 at 2:07 pm in reply to: All my #1019510

Yigit
Keymaster

Hi,

I think it will work fine if you upload your logo in double size as well :)

Best regards,
Yigit

October 9, 2018 at 2:05 pm in reply to: Logo Cut Off #1019508

Yigit
Keymaster

Hi,

Glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

October 9, 2018 at 1:43 pm in reply to: Cant see the future image on a single blog post anymore #1019491

Yigit
Keymaster

Hey Roger,

Sorry for the late reply!
Are you still experiencing the issue? I checked your website and a sample post but featured image shows up on my end.
Also, container width is narrow on my end at the moment. Have you figured that out as well? :)

Best regards,
Yigit

October 9, 2018 at 1:37 pm in reply to: Set Mobile logo to the left #1019490
Yigit
Keymaster
Hey Arjan,

1- Are you having the issue on Chrome or Safari? Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
@media only screen and (max-width: 767px) {
.responsive .logo img {
    -webkit-max-logical-width: 40%;
}}
```
2- Please add following code to Quick CSS as well
```
@media only screen and (max-width: 990px) { 
.html_header_sidebar #header .av-main-nav>li.menu-item {
    display: none;
}}
```
Best regards,
Yigit
October 9, 2018 at 12:32 pm in reply to: ask for Enfold them test #1019461

Yigit
Keymaster

Hi Federico,

Thanks for contacting us!

Due to our agreement with Envato/ThemeForest, we are not allowed to sell/distribute themes directly, therefore unfortunately we are not able to provide you a copy for testing.
An Enfold user made this video – https://www.youtube.com/watch?v=NB2JKqRL_bY. Enfold now has more features than showcased in the video but i think greatly shows how theme works :)

I hope that helps! Let us know if you have any other questions!

Regards,
Yigit

October 9, 2018 at 12:29 pm in reply to: License #1019455

Yigit
Keymaster

Hi!

Glad Rikard could help! Let us know if you have any other questions :)

Cheers!
Yigit

October 8, 2018 at 10:58 am in reply to: Deactivate Search in Mobile Header #1018913

Yigit
Keymaster

Hi,

1- I thought you only wanted to display search icon in mobile menu but i think now i understood the changes you wanted to make. You had custom CSS code to hide search icon on screens below 910px, i changed it to 990px. Please review your website.

2- Search icon seems to be added to your mobile menu with some customization however i could not find any changes in child theme files. Where have you added it?

Best regards,
Yigit

October 8, 2018 at 10:34 am in reply to: Deactivate Search in Mobile Header #1018898
Yigit
Keymaster
Hi,

Login credentials did not work for me.
Please try using following code
```
@media only screen and (min-width: 990px) {
li.astm-search-menu.astm-search-menu.dropdown, #menu-item-2901:after {
    display: none;
}}
```
If that too does not work, please check login credentials once again :)

Best regards,
Yigit
October 4, 2018 at 1:22 pm in reply to: Problems with current updated theme #1017877

Yigit
Keymaster

Hi Tina,

Please try de-activating all active plugins and check if that helps. If it does not, please register to our support forum – https://kriesi.at/support/register/ or login if already registered and share FTP logins here privately as well.

Best regards,
Yigit

October 3, 2018 at 4:38 pm in reply to: All my #1017568

Yigit
Keymaster

Hey,

Could you please try uploading your icons in double size? Also, please see – https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons- :)

Regards,
Yigit

October 3, 2018 at 4:17 pm in reply to: Enfold Showcase #1017563

Yigit
Keymaster

Hi,

@Monique Thanks for your kindness :)

Best regards,
Yigit

October 3, 2018 at 4:16 pm in reply to: not allowed to start using my Enfold theme #1017562

Yigit
Keymaster

Hey Hans,

Envato has updated their API that is probably why it is currently not working. Our devs are implementing final changes new theme updater which will be included in upcoming Enfold update.
For the time being, please update the theme via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp

Cheers!
Yigit

October 3, 2018 at 4:14 pm in reply to: RE: Enfold Theme #1017560

Yigit
Keymaster

Hi,

Each domain requires a separate license therefore yes, you would need to purchase another license for your new site. You can read more about licenses here – https://themeforest.net/licenses/standard

Best regards,
Yigit

October 1, 2018 at 9:30 pm in reply to: Restaurant Menu on mobile #1016753

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 13,231 through 13,260 (of 82,620 total)

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