Hi Yuri,

Thanks for contacting us!

You are currently using a very old version of Enfold and updating it to the latest version would fix the issues you are currently having.
If you do not have a valid license, you would need one to update the theme and receive support forum us. You can purchase Enfold here and then register to our support forum – https://kriesi.at/support/register/ using your purchase code to start new threads whenever you have a question or an issue.

You can refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ to update Enfold to the latest version.

Which files have you modified? You can use a child theme – https://kriesi.at/documentation/enfold/child-theme/ and move modified files to your child theme before updating the theme to avoid overwriting those changes.

Best regards,
Yigit

Hey Chauvel,

Thanks for contacting us!

You could use Advanced Layout Builder to create your products to add any content you would like to add to your product pages including LayerSlider element.

To display sidebar on the right side, please refer to this post – https://kriesi.at/support/topic/right-sidebar-on-single-product-page/

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Best regards,
Yigit

Hi Linda,

Thanks for contacting us!

Yes, Enfold is compatible with Gutenberg. After activating the theme, you can simply go to Enfold theme options and choose the editor you would like to use, default editor or block editor, also known as Gutenberg. They are being activated as alternative to Enfold’s Advanced Layout Builder :)

I hope that helps! Let us know if you have any other questions!

Regards,
Yigit

Hey Cesar,

Thanks for contacting us!

Please register to our support forum – https://kriesi.at/support/register/ using your purchase code, login and then refer to this thread – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ and update Enfold to the latest version. You are currently using a very old version :)

Best regards,
Yigit

Hi,

– I cannot reproduce this issue – https://staging-z.lvps46-163-76-211.dedicated.hosteurope.de/ipadmini.png. Please make sure to clear your ipad mini’s browser cache.

– This issue occurs because words are long – https://staging-z.lvps46-163-76-211.dedicated.hosteurope.de/respo4.png. You could edit your Iconlist element and decrease title font sizes.

– I cannot reproduce the issue – https://staging-z.lvps46-163-76-211.dedicated.hosteurope.de/respo3.png. Have you fixed it already?

– This happens – https://staging-z.lvps46-163-76-211.dedicated.hosteurope.de/respo5.png because of the padding you have in your cell.
I edited your cell and gave it a custom CSS class added following code to style.css file of your child theme

@media only screen and (max-width: 767px) { 
	.cell-padding { padding-right: 30px !important; }
}

On which page can we reproduce video issue?

Best regards,
Yigit

Hi,

@amintab2001 we have not written any translators name or website in change log, therefore it would not be fair to make an exception now. Also you are still persisting to include ads anyway. Translations posted here are contributions to the community and not a way to advertise your services. I hope we are clear on that.

Best regards,
Yigit

Hi Tobi,

Please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ and update Enfold to the latest version via FTP :)

Best regards,
Yigit

Hey Andrea,

Thanks for contacting us!

Yes, it is possible. You can simply use all features in the theme on all demos :)

I hope that helps! Let us know if you have any other questions!

Cheers!
Yigit

Hi Lisa,

Thanks for contacting us!

You will receive lifetime updates but support is limited. 6 months of support is included when you are purchasing the theme and after it expires, you can choose to extend it, or not :) But as i mentioned, you will be receiving updates regardless.

I hope that helps! Let us know if you have any other questions!

Regards,
Yigit

Hi Jeroen,

Thanks for contacting us!

Yes, Dutch translation files are included in the theme and when you set your WordPress language to Dutch, they will be used.
We are adding new elements, features and improvements to our theme with each update therefore some strings might not be translated. In that case, you can use a plugin such as this one – https://wordpress.org/plugins/loco-translate/ to translate them.

I hope that helps! Let us know if you have any other questions :)

Cheers!
Yigit

Hi Tom,

Thanks for contacting us!

Normally we reply to each thread within 24 hours however depending on the business of our forums, it may take longer. Currently forums are pretty busy but we are trying our best to reply to each thread :)

Let us know if you have any other questions!

Best regards,
Yigit

Hi!

Glad it worked for you! :)

@cpm_usa and @ilowelife if you are still having issues updating, please start your own thread and share WP admin logins in private content field so we can look into it :)

Regards,
Yigit

Hi,

@amintab2001, please do not contribute translations if you are going to add ads of your website into translations. We had to edit the file and remove them with the help of other Persian speaking users.

@mcaero, i believe the answer is no. If you would be willing to translate and contribute, we would appreciate it. Doumo arigatou :)

Best regards,
Yigit

Hi,

Thanks for the heads up dear Sadegh. Another user has reported it today. We will delete those strings from Persian translations.

Cheers!
Yigit

Hi Jan,

Unfortunately, we do not have a hook for it but you can change it by editing enfold/includes/helper-main-menu.php file on 129th line

Cheers!
Yigit