Hey DROR,

That seems to be related to Elementor. Please try adding following code to Quick CSS

.elementor-section.elementor-section-stretched { width: 100%!important; }

Best regards,
Yigit

Hi,

Please try the following:
1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
2. Go to Settings > Media
3. Change for example entry_without_sidebar image size (increase its width / height).
4. Regenerate the thumbnails by clicking the button at the bottom.

Best regards,
Yigit

Hi,

I updated your theme to the latest version 4.5.2. Please review your website.

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Best regards,
Yigit

Hey Nicole,

I have reset your forum account and replied to your email. If you need further assistance on this case, please let us know :)

Best regards,
Yigit

Hey Myles,

Thanks for contacting us!

We have updated our way less popular themes for many years and since Enfold is our most popular theme, we will surely be updating it for many many years :)

I hope that helps! Let us know if you have any other questions!

Regards,
Yigit

Hi,

It seems like only thread you started was 5 minutes ago – https://kriesi.at/support/topic/unable-to-connect-second-language-home-page-when-click-flag-in-language-switcher/. We will reply to your thread :)

Best regards,
Yigit

Hey Birgit,

Thanks for contacting us!

That is fine, you can keep the links public :)

Best regards,
Yigit

Hi,

That would be perfect. We will keep the thread open and wait to hear from you :)

Best regards,
Yigit

Hi Tobias,

That is true. It is always recommended to keep the theme, plugins and WordPress updated.

We will keep this thread open and wait to hear from you :)

Best regards,
Yigit

Hey Bruce,

Thanks for contacting us!

You are currently using an old version of Enfold and updating it to the latest version 4.5.2 would probably fix the issues you are having.

I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!

Best regards,
Yigit

• This reply was modified 6 years, 3 months ago by Yigit.

Hey,

Please use following code instead

.av-hamburger strong {
    display: block;
}

Best regards,
Yigit

Hey,

Welcome to our forums dear long time lurker! :)

It would be great for us if we had an access to your site. If that will not be possible, please post CSS files and we will try to reproduce the issue :)

Best regards,
Yigit

Hi Laszlo,

Thanks for contacting us!

Unfortunately we are not able to provide demo access to backend however a year ago an Enfold user created this video – https://www.youtube.com/watch?v=NB2JKqRL_bY which shows how theme works. Please note we have improved Advanced Layout Builder and added new elements and features. We improve the theme with each release :)

I hope that helps! Let us know if you have any other questions!

Cheers!
Yigit

Hey Leonard,

Thanks for contacting us!

Could you please post your purchase code in private content field so we can reset your forum account? :)

Best regards,
Yigit

Hi!

That is great to know! Thanks for sharing!

As always, you are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit