Page 415 – Support | Kriesi.at – Premium WordPress Themes

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February 20, 2019 at 8:58 pm in reply to: Possible to include Acuity scheduling? #1069690

Yigit
Keymaster

Hi,

Yes, if it works with Enfold, it would work on any demo you choose. Enfold is one of the most powerful and flexible themes on the market at the moment therefore i cannot really suggest any other theme over Enfold :)

Best regards,
Yigit

February 20, 2019 at 2:52 pm in reply to: Mobile menu is transparent #1069481

Yigit
Keymaster

Hey,

I checked your website on my iphone and mobile menu is not transparent. Could you please adjust theme options once again and delete cache? If that does not help, please create temporary admin logins and post them here privately so we can look into it :)

Regards,
Yigit

February 20, 2019 at 2:50 pm in reply to: Fehler im Theme Enfold #1069479

Yigit
Keymaster

Hi,

You are currently using a very old version of Enfold. Please update the theme to the latest version 4.5.4 – https://kriesi.at/documentation/enfold/how-to-install-enfold

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Regards,
Yigit

February 20, 2019 at 2:48 pm in reply to: [Not Presale] Having trouble submitting support ticket #1069477

Yigit
Keymaster

Hi Jody,

File mentioned in error, jfduzvyc.php, is not part of Enfold. Please delete the file.

Cheers!
Yigit

February 20, 2019 at 2:45 pm in reply to: Possible to include Acuity scheduling? #1069475
Yigit
Keymaster
Hey Eyrun,

Thanks for contacting us!

Even though we have not tested, i found this plugin – https://wordpress.org/plugins/acuity-online-appointment-scheduling/ which probably would work on Enfold. To be on the safe side, could you please contact plugin authors and ask if they had any experience with Enfold? :)

Regards,
Yigit
- This reply was modified 7 years ago by Yigit.
February 20, 2019 at 2:38 pm in reply to: Theme Questions #1069471

Yigit
Keymaster

Hi Emma,

Thanks for contacting us!

Yes, you can simply go to Enfold theme options > Advanced Styling and edit Main menu items. You will not need customization for the menu changes you would like to make :) You can read more about main menu here – https://kriesi.at/documentation/enfold/menu/#main-menu

Let us know if you have any other questions!

Best regards,
Yigit

February 14, 2019 at 9:58 pm in reply to: I can not use Support, but i bought the Theme today #1067158

Yigit
Keymaster

Hi Daniel,

You can use a single account if you have more than one license. Most agencies/developers give purchase codes to their clients so their clients can register and contact us directly but if you are going to be contacting us, as i said, you can use one account :)

Best regards,
Yigit

February 14, 2019 at 9:34 pm in reply to: Enfold and Gutenberg #1067149

Yigit
Keymaster

Hi Roberta,

Thanks for contacting us!

In Enfold theme options you can simply choose Block editor (Gutenberg) or classic editor and when editing pages you can switch between Enfold’s Advanced Layout Builder and block editor or classic editor depending on your choice in Enfold theme options :)

I hope that helps! Let us know if you have any other questions!

Cheers!
Yigit

February 14, 2019 at 9:33 pm in reply to: I can not use Support, but i bought the Theme today #1067147

Yigit
Keymaster

Hey Daniel,

Thanks for contacting us!

You can register to our support forum here – and then start a new thread under Enfold sub forum.

Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)

Best regards,
Yigit

February 14, 2019 at 8:36 pm in reply to: Can't update Enfold Theme #1067127

Yigit
Keymaster

Hi,

@raslade that would definitely help. Thanks for sharing :)

Best regards,
Yigit

February 14, 2019 at 8:35 pm in reply to: Enfold 4,5,3 update error #1067125

Yigit
Keymaster

Merhabalar,

Rica ederim, her zaman :)

Iyi gunler & iyi calismalar!

Best regards,
Yigit

February 14, 2019 at 12:45 am in reply to: Footer at the bottom #1066699
Yigit
Keymaster
Hi,

It seems like you have following custom CSS code on your page
```
.entry-content {
    min-height: 650px;
}
```
Please edit it and decrease the height

Best regards,
Yigit
February 14, 2019 at 12:36 am in reply to: Can't update Enfold Theme #1066696
Yigit
Keymaster
Hi!

@theurldr /avia-shortcodes/events_upcoming.php is a duplicate file. That file should be inside /avia-shortcodes/events_upcoming/ folder only. This issue occurs when folders are merged and not replaced. To make sure all folders are replaced, please delete Enfold theme and re-update via FTP

Cheers!
Yigit
- This reply was modified 7 years ago by Yigit.
February 14, 2019 at 12:32 am in reply to: Enfold 4,5,3 update error #1066694

Yigit
Keymaster

Merhabalar,

Gec cevap icin uzgunum. Guncelleme yapmayi denedigimde veri tabani hatasi veriyordu. Bu gonderideki adimlari uygulayip /wp-includes/wp-db.php dosyasini duzenledim sonrasinda siteniz yuklenmiyordu fakat degisiklikleri geri aldigimda Enfold’un en son versiyon olan 4.5.4’e guncellendigini gordum. Sorun tam olarak neden kaynaklaniyor emin degilim ama sunucu ayarlariyla ilgili oldugunu dusunuyorum. Bir sonraki versiyonda ayni sorunu yasarsaniz tekrardan haberdar edebilir misiniz?

Best regards,
Yigit

February 13, 2019 at 11:55 pm in reply to: Shipping integration in Enfold Theme. #1066687

Yigit
Keymaster

Hi,

Thanks for contacting us.

From what i understand it seems like it would be better if you contacted e-commerce plugin authors or made your own plugin for shipping integration.

Cheers!
Yigit

February 13, 2019 at 11:36 pm in reply to: Extended support #1066686

Yigit
Keymaster

Hey Jakub,

Thanks for contacting us!

ThemeForest currently only offers 6 months and 12 months of support with possibility to extend them but there is no “unlimited support” option unfortunately.

Regards,
Yigit

February 13, 2019 at 11:16 pm in reply to: Theme Enfold doesn´t work? #1066679

Yigit
Keymaster

Hey Ellen,

Thanks for contacting us!

Please register to our support forum – https://kriesi.at/support/register/ using your purchase code, start a new thread under Enfold sub forum and attach FTP and WP admin logins in private content field so we can look into it. We only provide support to our registered users.

Regards,
Yigit

February 13, 2019 at 11:14 pm in reply to: buying a theme #1066678

Yigit
Keymaster

Hi,

Unfortunately we do not provide such service however Enfold is pretty easy to use so you probably could create a similar looking website by yourself. If you really would like to hire a freelancer, you can request a quote here – https://kriesi.at/contact/customization :)

Regards,
Yigit

February 13, 2019 at 11:11 pm in reply to: registration issues #1066677

Yigit
Keymaster

Hey Matt,

Thanks for contacting us!

Could you please share your purchase code in private content field so we can reset your forum account?

Best regards,
Yigit

February 13, 2019 at 11:10 pm in reply to: [Not Presale] Having trouble submitting support ticket #1066676

Yigit
Keymaster

Hey,

Thanks for contacting us!

Please contact your hosting provider and ask them to upgrade PHP version, preferably to 7.x.

You can register to our support forum using your purchase code here – https://kriesi.at/support/register/ and then start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post :)

Regards,
Yigit

February 11, 2019 at 1:03 pm in reply to: Missing Dependencies #1065411

Yigit
Keymaster

Hey,

We have replied to your thread here – https://kriesi.at/support/topic/latest-enfold-5-not-installing-javascript-for-lifterlms-plugin/#post-1065337. Let us continue there :)

Regards,
Yigit

February 7, 2019 at 6:31 pm in reply to: Updating old enfold theme #1064246

Yigit
Keymaster

Hi,

Glad we could help Paolo!

Let us know if you have any other questions or issues :)

Best regards,
Yigit

February 7, 2019 at 12:48 pm in reply to: Different Header and Logo per Page #1064076

Yigit
Keymaster

Hi,

You can simply use Events Calendar conditional tags listed here – https://gist.github.com/jo-snips/2415009

Best regards,
Yigit

February 7, 2019 at 11:26 am in reply to: Updating old enfold theme #1064025

Yigit
Keymaster

Hi,

Please register to our support forum – https://kriesi.at/support/register/ and login to see the links :)

Regards,
Yigit

February 6, 2019 at 8:42 pm in reply to: Updating old enfold theme #1063748

Yigit
Keymaster

Hi,

Envato has updated their API and we have applied those changes in Enfold in version 4.5. Therefore, you would need to update the theme manually for older versions – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ :)

Best regards,
Yigit

February 6, 2019 at 8:41 pm in reply to: Help! Websites not opening in iPhone, other devices / browser it does #1063746

Yigit
Keymaster

Hi,

Glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

February 6, 2019 at 4:24 pm in reply to: some problems with widget and font size #1063692

Yigit
Keymaster

Hi Giulia,

Thanks for contacting us!

1- Those are default widgets. You can simply go to Appearance > Widgets and replace them with widgets you would like to display, insert empty Text widget to not display them or disable displaying footer in Enfold theme options > Footer.

2- Could you please post a link to your website and a screenshot showing the changes you would like to make so we can provide you an accurate solution?

3- Please make sure Footer is enabled in Enfold theme options > Footer. If it does not show up on a certain page, please edit your page and make sure footer is enabled under Layout section.

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Regards,
Yigit

February 6, 2019 at 4:17 pm in reply to: Updating old enfold theme #1063686

Yigit
Keymaster

Hi,

You can find instructions here – https://kriesi.at/documentation/enfold/theme-registration/ :)

Regards,
Yigit

February 6, 2019 at 4:16 pm in reply to: Help! Websites not opening in iPhone, other devices / browser it does #1063685

Yigit
Keymaster

Hi,

Thanks for contacting us!

Issue seems to be related to your server settings. Please contact your service provider and tell them about the issue you are having on these 2 websites – https://help.poralix.com/articles/iphone-does-not-open-https-site-safari-nsposixerrordomain

Best regards,
Yigit

February 6, 2019 at 4:09 pm in reply to: Enfold Theme update – Menu disappears under logo, absent on all Mobile #1063679

Yigit
Keymaster

Hey Edward,

Thanks for contacting us!

I see that you have (or Dr. Marika Zoll) already registered to our support forum. Could you please login and post WP admin logins in private content field so we can look into the issues you are having? :)

Best regards,
Yigit
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Posts

Viewing 30 posts - 12,421 through 12,450 (of 82,620 total)

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