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Hi Emma,
Thanks for contacting us!
Yes, you can simply go to Enfold theme options > Advanced Styling and edit Main menu items. You will not need customization for the menu changes you would like to make :) You can read more about main menu here – https://kriesi.at/documentation/enfold/menu/#main-menu
Let us know if you have any other questions!
Best regards,
YigitFebruary 14, 2019 at 9:58 pm in reply to: I can not use Support, but i bought the Theme today #1067158Hi Daniel,
You can use a single account if you have more than one license. Most agencies/developers give purchase codes to their clients so their clients can register and contact us directly but if you are going to be contacting us, as i said, you can use one account :)
Best regards,
YigitHi Roberta,
Thanks for contacting us!
In Enfold theme options you can simply choose Block editor (Gutenberg) or classic editor and when editing pages you can switch between Enfold’s Advanced Layout Builder and block editor or classic editor depending on your choice in Enfold theme options :)
I hope that helps! Let us know if you have any other questions!
Cheers!
YigitFebruary 14, 2019 at 9:33 pm in reply to: I can not use Support, but i bought the Theme today #1067147Hey Daniel,
Thanks for contacting us!
You can register to our support forum here – and then start a new thread under Enfold sub forum.
Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)
Best regards,
YigitMerhabalar,
Rica ederim, her zaman :)
Iyi gunler & iyi calismalar!
Best regards,
YigitHi,
It seems like you have following custom CSS code on your page
.entry-content { min-height: 650px; }Please edit it and decrease the height
Best regards,
YigitHi!
@theurldr /avia-shortcodes/events_upcoming.php is a duplicate file. That file should be inside /avia-shortcodes/events_upcoming/ folder only. This issue occurs when folders are merged and not replaced. To make sure all folders are replaced, please delete Enfold theme and re-update via FTPCheers!
Yigit-
This reply was modified 6 years, 2 months ago by
Yigit.
Merhabalar,
Gec cevap icin uzgunum. Guncelleme yapmayi denedigimde veri tabani hatasi veriyordu. Bu gonderideki adimlari uygulayip /wp-includes/wp-db.php dosyasini duzenledim sonrasinda siteniz yuklenmiyordu fakat degisiklikleri geri aldigimda Enfold’un en son versiyon olan 4.5.4’e guncellendigini gordum. Sorun tam olarak neden kaynaklaniyor emin degilim ama sunucu ayarlariyla ilgili oldugunu dusunuyorum. Bir sonraki versiyonda ayni sorunu yasarsaniz tekrardan haberdar edebilir misiniz?
Best regards,
YigitHi,
Thanks for contacting us.
From what i understand it seems like it would be better if you contacted e-commerce plugin authors or made your own plugin for shipping integration.
Cheers!
YigitHey Jakub,
Thanks for contacting us!
ThemeForest currently only offers 6 months and 12 months of support with possibility to extend them but there is no “unlimited support” option unfortunately.
Regards,
YigitHey Ellen,
Thanks for contacting us!
Please register to our support forum – https://kriesi.at/support/register/ using your purchase code, start a new thread under Enfold sub forum and attach FTP and WP admin logins in private content field so we can look into it. We only provide support to our registered users.
Regards,
YigitHi,
Unfortunately we do not provide such service however Enfold is pretty easy to use so you probably could create a similar looking website by yourself. If you really would like to hire a freelancer, you can request a quote here – https://kriesi.at/contact/customization :)
Regards,
YigitHey Matt,
Thanks for contacting us!
Could you please share your purchase code in private content field so we can reset your forum account?
Best regards,
YigitFebruary 13, 2019 at 11:10 pm in reply to: [Not Presale] Having trouble submitting support ticket #1066676Hey,
Thanks for contacting us!
Please contact your hosting provider and ask them to upgrade PHP version, preferably to 7.x.
You can register to our support forum using your purchase code here – https://kriesi.at/support/register/ and then start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post :)
Regards,
YigitHey,
We have replied to your thread here – https://kriesi.at/support/topic/latest-enfold-5-not-installing-javascript-for-lifterlms-plugin/#post-1065337. Let us continue there :)
Regards,
YigitHi,
Glad we could help Paolo!
Let us know if you have any other questions or issues :)
Best regards,
YigitHi,
You can simply use Events Calendar conditional tags listed here – https://gist.github.com/jo-snips/2415009
Best regards,
YigitHi,
Please register to our support forum – https://kriesi.at/support/register/ and login to see the links :)
Regards,
YigitHi,
Envato has updated their API and we have applied those changes in Enfold in version 4.5. Therefore, you would need to update the theme manually for older versions – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ :)
Best regards,
YigitFebruary 6, 2019 at 8:41 pm in reply to: Help! Websites not opening in iPhone, other devices / browser it does #1063746Hi,
Glad we could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi Giulia,
Thanks for contacting us!
1- Those are default widgets. You can simply go to Appearance > Widgets and replace them with widgets you would like to display, insert empty Text widget to not display them or disable displaying footer in Enfold theme options > Footer.
2- Could you please post a link to your website and a screenshot showing the changes you would like to make so we can provide you an accurate solution?
3- Please make sure Footer is enabled in Enfold theme options > Footer. If it does not show up on a certain page, please edit your page and make sure footer is enabled under Layout section.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)
Regards,
YigitHi,
You can find instructions here – https://kriesi.at/documentation/enfold/theme-registration/ :)
Regards,
YigitFebruary 6, 2019 at 4:16 pm in reply to: Help! Websites not opening in iPhone, other devices / browser it does #1063685Hi,
Thanks for contacting us!
Issue seems to be related to your server settings. Please contact your service provider and tell them about the issue you are having on these 2 websites – https://help.poralix.com/articles/iphone-does-not-open-https-site-safari-nsposixerrordomain
Best regards,
YigitFebruary 6, 2019 at 4:09 pm in reply to: Enfold Theme update – Menu disappears under logo, absent on all Mobile #1063679Hey Edward,
Thanks for contacting us!
I see that you have (or Dr. Marika Zoll) already registered to our support forum. Could you please login and post WP admin logins in private content field so we can look into the issues you are having? :)
Best regards,
YigitHey!
Could you please post your purchase code in private content field so we can reset your forum account?
You can simply insert your custom CSS code into style.css file of your child theme and refer to this post – https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/#how-to-add-a-custom-js-files regarding JS files.
Best regards,
YigitHi Yuri,
Thanks for contacting us!
You are currently using a very old version of Enfold and updating it to the latest version would fix the issues you are currently having.
If you do not have a valid license, you would need one to update the theme and receive support forum us. You can purchase Enfold here and then register to our support forum – https://kriesi.at/support/register/ using your purchase code to start new threads whenever you have a question or an issue.You can refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ to update Enfold to the latest version.
Which files have you modified? You can use a child theme – https://kriesi.at/documentation/enfold/child-theme/ and move modified files to your child theme before updating the theme to avoid overwriting those changes.
Best regards,
YigitHi Paolo,
Thanks for contacting us!
Yes, you would be able to update Enfold and use our support forum if you purchase a new license.
After that, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ to update Enfold to the latest version :)
Let us know if you have any other questions!
Best regards,
YigitHey Chauvel,
Thanks for contacting us!
You could use Advanced Layout Builder to create your products to add any content you would like to add to your product pages including LayerSlider element.
To display sidebar on the right side, please refer to this post – https://kriesi.at/support/topic/right-sidebar-on-single-product-page/
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)
Best regards,
YigitHi Peter,
Thanks for contacting us!
That is true, Coherence theme is no longer available. You can read Kriesi’s post regarding older themes here – https://kriesi.at/archives/wordpress-5-0-and-enfold-4-5-1. If you would consider switching to a more modern theme, we would definitely recommend our most flexible, powerful and user-friendly theme Enfold – https://kriesi.at/themes/enfold-overview/ :)
Best regards,
Yigit -
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