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Viewing 30 posts - 11,371 through 11,400 (of 82,585 total)
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  • Hi,

    Thanks for contacting us!

    I have attached the latest available version of Incarnation theme in private content field. I hope that helps! :)

    Cheers!
    Yigit

    in reply to: Bookly not responsive with Enfold #1132193

    Hi,

    You are welcome!

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Demo Import #1131991

    Hi,

    You are welcome! We are always happy to help :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Fonts not matching #1131990

    Hi,

    Yes, i applied it on your website and changed font weight to match your example.
    Additionally i added following code to bottom of Style.css file

    .template-page .entry-content-wrapper h1, .template-page .entry-content-wrapper h2 { 
    text-transform: none;
    }

    to change text transform from uppercase to normal. If there is anything else, please elaborate :)

    Best regards,
    Yigit

    in reply to: Instagram widget returning error message #1131982

    Hi,

    Glad it is no longer appearing! Let us know if you have any other questions or issues :)

    @Cloaker and @Munford please start new threads under Enfold sub forum and attach WP admin logins in private content field so we can look into it.

    Best regards,
    Yigit

    in reply to: Demo Import #1131978

    Hi,

    Thanks for the information!

    I have installed Enfold and imported Simple Blog demo. Please review your website :)

    Best regards,
    Yigit

    in reply to: Bookly not responsive with Enfold #1131962

    Hi,

    Please try editing your color section element and make height depend on content or try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    #av_section_1.avia-section-huge .content {
        padding-bottom: 0;
        padding-top: 0;
    }
    
    

    Best regards,
    Yigit

    in reply to: Gradu8 #1131953

    Hi,

    Thanks for contacting us!

    You can simply recreate your video slider on your new website. If you would like to copy shortcodes from your existing site to new one, you can enable debugging mode on both installations – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and then copy & paste shortcodes :)

    I hope that helps! Let us know if you have any other questions.

    Regards,
    Yigit

    in reply to: Hello! We use an older enfold theme.. #1131947

    Hi,

    Have you tried de-activating all active plugins and checked if that helps? If not, please do so.

    If that too does not help, please register to our support forum using your purchase code – https://kriesi.at/support/register/, login and then post FTP and WP admin logins here privately so we can look into it :)

    Best regards,
    Yigit

    in reply to: Enfold Theme updates #1131933

    Hi Ilari,

    Thanks for contacting us!

    Your client is currently using a very old version of Enfold. The latest available version is 4.5.7.
    You can simply login on ThemeForest with the account used to purchase Enfold and download the latest version of the theme on “Downloads” page.

    If your client does not have an access to ThemeForest account, i am afraid only way to update the theme would be by purchasing a new license.

    I hope that helps! Let us know if you have any other questions :)

    Cheers!
    Yigit

    in reply to: Included plugins and page buliders #1131925

    Hi John,

    Thanks for contacting us!

    Only included plugin is LayerSlider plugin and Enfold uses its own drag and drop page builder called Advanced Layout Builder.

    I hope that helps! Let us know if you have any other questions :)

    Cheers!
    Yigit

    in reply to: Demo Import #1131924

    Hi,

    Thanks for contacting us!

    Sure, could you please post your purchase code, WordPress admin logins and then point out which demo you would like to import? :)

    Best regards,
    Yigit

    in reply to: Page Editor #1131922

    Hey Jim,

    Thanks for contacting us!

    You are currently using a very old version of Enfold which is probably the reason why you are having this issue. Could you please update Enfold to the latest version via FTP – https://kriesi.at/documentation/enfold/theme-update/?

    You can register to our support forum using your purchase code here – https://kriesi.at/support/register/ then start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post whenever you have a question or an issue :)

    Cheers!
    Yigit

    in reply to: Hello! We use an older enfold theme.. #1131921

    Hey,

    Could you please update WordPress to the latest version as well? Mentioned file is a WordPress core file and not theme file.

    Regards,
    Yigit

    in reply to: flags not showing on mobile #1131900

    Hi,

    Glad Mike could help! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

    in reply to: custom social media icon in the socket #1131645

    Hi,

    You are welcome! Glad @Guenni007 and i could help!
    Let us know if you have any other questions or issues :)

    Thanks @Guenni007 :)

    Best regards,
    Yigit

    in reply to: custom social media icon in the socket #1131628

    Hi,

    I changed the code in Functions.php file to following

    function avia_add_custom_icon($icons) {
    $icons['telegram'] = array( 'font' =>'fontello', 'icon' => 'ue800');
    return $icons;
    }
    add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
    
    function avia_add_custom_social_icon($icons) {
    $icons['Telegram'] = 'telegram';
    return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

    Please review your website :)

    Best regards,
    Yigit

    in reply to: Header Widget settings #1131626

    Hi,

    Seems like you have deleted icons, other than that, it looks fine to me. Attached a screenshot in private content field. Could you please point out the changes you would like to make?

    Best regards,
    Yigit

    in reply to: custom social media icon in the socket #1131617

    Hi,

    Thanks! Could you please switch user role to “Administrator”? :)

    Best regards,
    Yigit

    in reply to: Header Widget settings #1131615

    Hi,

    1- I slightly adjusted your widget and changed the code to following one

    #top #header #header_main .widget {
        position: absolute;
    	right: 0;
        z-index: 9;
        background: transparent;
    }
    
    .header-wid {
        margin-right: 30px;
    }

    2- I chose to center logo and menu and then added following code to Style.css file

    .html_header_top.html_logo_center .logo {
        left: 0;
        -webkit-transform: none;
        -ms-transform: none;
        transform: none;
    }

    Please review your website :)

    Best regards,
    Yigit

    in reply to: custom social media icon in the socket #1131577

    Hi,

    Could you please create temporary admin logins and post them here privately so we can look into it?
    That issue usually occurs when icon char code is not matching in functions.php file :)

    Regards,
    Yigit

    in reply to: Instagram widget returning error message #1131575

    Hi,

    I checked all three websites shared in this thread and Instagram widget loads fine on my end on all three. So i am guessing it was a temporary issue on Instagram servers. Could you guys please check your websites once again and report back? :)


    @phausner
    I attached a screenshot in private content field below :)

    Regards,
    Yigit

    in reply to: Header Widget settings #1131573

    Hey,

    I added following code to Style.css in Appearance > Editor

    #top #header #header_main .widget {
        position: absolute;
        right: 0;
    }

    To move your widget area to the right side of header area. if you need further assistance, please let us know :)

    Best regards,
    Yigit

    in reply to: reimport #1131569

    Hi,

    Thanks for contacting us!

    Not really sure what exactly happened there but i am guessing maybe import button was clicked twice and while it showed error message, it still imported demo content. Glad it worked though. Let us know if you have any other questions or issues :)

    Cheers!
    Yigit

    in reply to: Upload Buttons Not working #1131568

    Hi!

    I checked your website and buttons worked on my end. Attached a screenshot in private content field below.
    If you are using browser add-ons, please try disabling them temporarily and check if that helps. Also, please try using a different browser and check if it is browser related.

    Regards,
    Yigit

    in reply to: Bookly not responsive with Enfold #1131567

    Hey,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    @media screen and (max-width: 650px){ 
    .ab-row-fluid {
        padding-bottom: 15px;
    }} 
    
    

    Best regards,
    Yigit

    in reply to: Where is the API Key #1131561
    in reply to: Instagram has returned invalid data. #1131558

    Hi,


    @Grafischinvorm
    Could you please start a new thread under Enfold sub forum and attach WP admin logins in private content field so we can look into it?

    Best regards,
    Yigit

    in reply to: Website not loading properly – Need to refresh #1131557

    Hi,

    No, it is not normal. If the issue occurs again, you can simply try de-activating plugins one by on to find the culprit.

    Best regards,
    Yigit

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Yigit

Viewing 30 posts - 11,371 through 11,400 (of 82,585 total)