Page 372 – Support | Kriesi.at – Premium WordPress Themes

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October 7, 2019 at 6:05 pm in reply to: Cookie Consent Bar #1145865

Yigit
Keymaster

Hi,

Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js?
Theme Editor is missing under Appearance tab, therefore i could not update the file. I tested on my local installation and it works. Please make sure to flush cache.

Cheers!
Yigit

October 7, 2019 at 5:59 pm in reply to: Still cannot remove after_section element #1145863

Yigit
Keymaster

Hey,

Thanks for contacting us!

You had an empty Grid Row element on your page. I attached a screenshot in private content field below. I deleted it. Please review your website :)

Best regards,
Yigit

October 7, 2019 at 5:00 pm in reply to: Relevanssi search broken after update #1145846

Yigit
Keymaster

Hey,

Could you please post FTP logins here privately as well so we can look into Relevanssi issue?

Regards,
Yigit

October 7, 2019 at 12:04 pm in reply to: Mobile Menu stuck #1145732

Yigit
Keymaster

Hi,

I tried adding some custom CSS codes but those did not fix the issue. I reported the issue to our devs.
For temporary solution, please consider using “Full Page Overlay Menu” in Enfold theme options > Main Menu > Burger/Mobile Menu > Menu Overlay Style

Best regards,
Yigit

October 3, 2019 at 11:03 pm in reply to: layerslider error after wordpress update #1144648

Yigit
Keymaster

Hi,

I updated the theme to the latest version. Please review your website :)

Best regards,
Yigit

October 3, 2019 at 10:10 pm in reply to: WP caught error in admin-ajax after upgrading to 4.6.2? #1144635

Yigit
Keymaster

Hi,

Could you guys please post FTP and WP admin logins here privately so we can look into it?
Logins for a staging site would be great but if possible.

@simbeckhampson We may need to modify files therefore maybe it is going to be better if we try and troubleshoot the issue on another users installation.

Cheers!
Yigit

October 3, 2019 at 10:00 pm in reply to: Mobile Menu stuck #1144630

Yigit
Keymaster

Hi,

Apparently this is related to changes made in the latest version of Safari as i can now reproduce the issue.
Could you please create temporary admin logins and post them here privately?

Best regards,
Yigit

October 3, 2019 at 9:56 pm in reply to: layerslider error after wordpress update #1144628

Yigit
Keymaster

Hi,

Could you please share your WP login link as well? /wp-admin and /wp-login.php cannot be found.

Best regards,
Yigit

October 3, 2019 at 8:25 pm in reply to: In / out of stock language #1144617

Yigit
Keymaster

Hey,

You would not need to add custom functions to translate that string when using WPML. Please make sure you have – https://wpml.org/documentation/related-projects/woocommerce-multilingual/ plugin activated. You can translate strings using – https://wpml.org/documentation/getting-started-guide/string-translation/

Regards,
Yigit

October 3, 2019 at 8:19 pm in reply to: Blog Posts Element not showing Date meta on first (top) displayed post #1144616

Yigit
Keymaster

Hi,

I am getting the error i attached in private content field so i could not view your website. I asked my teammates to check it. Please kindly wait to hear from us.

Best regards,
Yigit

October 3, 2019 at 8:16 pm in reply to: Mobile Menu stuck #1144614

Yigit
Keymaster

Hi,

I am currently updating my IOS version to the latest. I will check once again and update you as soon as possible.

Regards,
Yigit

October 3, 2019 at 8:12 pm in reply to: Google Fonts Not Loading / Advanced Styling Not Working #1144612

Yigit
Keymaster

Hey!

We are sorry for the late reply and glad you figured it out!

I would guess issues were related to server settings. If not, could you please share your solution?

Best regards,
Yigit

October 3, 2019 at 8:08 pm in reply to: colored line in opened toggle elements of acordeon #1144611

Yigit
Keymaster

Hi,

You are welcome! We are always happy to help :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

October 3, 2019 at 8:07 pm in reply to: layerslider error after wordpress update #1144610

Yigit
Keymaster

Hi,

Could you please post FTP and WP admin logins here privately so we can update the theme for you?

Best regards,
Yigit

October 3, 2019 at 7:55 pm in reply to: colored line in opened toggle elements of acordeon #1144602
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
p.toggler:focus {
    outline: none;
}
```
Best regards,
Yigit
October 3, 2019 at 7:51 pm in reply to: layerslider error after wordpress update #1144598

Yigit
Keymaster

Hi,

Thanks for contacting us!

You are currently using a very old version of Enfold, 3.8.5. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.6.3.1 and that should solve the issues you are having.
If it does not, please let us know so we can look into it :)

Best regards,
Yigit

October 3, 2019 at 7:49 pm in reply to: cannot log into account still #1144596

Yigit
Keymaster

Hi,

You are welcome! We will be waiting for your support thread.

Best regards,
Yigit

October 3, 2019 at 7:48 pm in reply to: Full width slider images #1144595

Yigit
Keymaster

Hi,

Thanks for contacting us!

1- You can simply use Fullwidth Easy Slider element instead of Easy Slider element and it will be displayed fullwidth, hence the name :) https://kriesi.at/documentation/enfold/fullwidth-easy-slider/

2- Please go to Enfold theme options > Header > Header Behaviour and disable “Let logo and menu position adapt to browser window”

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post :)

Cheers!
Yigit

October 3, 2019 at 7:40 pm in reply to: cannot log into account still #1144592

Yigit
Keymaster

Hey,

If you click the link in your inbox and open it in your browser, you will be able to see private content field. I am attaching your login credentials in private content field once again :)

Regards,
Yigit

October 3, 2019 at 7:38 pm in reply to: web design #1144590

Yigit
Keymaster

Merhabalar,

Enfold’u tercih ettiginiz icin tesekkurler :)

Sadece yuklenebilir WordPress paketini indirip Appearance > Themes > Add New sekmesi altindan yukleyebilirsiniz.

Purchase code’unuzu kullanarak forumumuza kayit olabilir misiniz – https://kriesi.at/support/register/?
Sonrasinda bu gonderide Enfold’un yukleme talimatlarini bulabilirsiniz – https://kriesi.at/documentation/enfold/install-enfold-theme/. Linkler sadece kayitli kullanicilara gorunuyor.

Ayrica temayla ilgili her hangi bir soru veya sorununuz olursa, buradan – https://kriesi.at/support/forum/enfold/#new-post yeni konu baslatabilirsiniz :)

Best regards,
Yigit

October 3, 2019 at 5:50 pm in reply to: Small bar above Main menu #1144570
Yigit
Keymaster
Hi,

Please add following code to Quick CSS as well
```
#socket .container {
    display: flex;
    flex-flow: column;
}
.copyright {
    order: 3;
}
```
Best regards,
Yigit
October 3, 2019 at 5:17 pm in reply to: How to change the breadcrumb-titel #1144557

Yigit
Keymaster

Hi,

@OSTstudio thanks for your help :)

Best regards,
Yigit

October 3, 2019 at 5:15 pm in reply to: web design #1144556

Yigit
Keymaster

Merhabalar,

Giris yapmak gerektigi icin attiginiz linkin icerigini goremedim.

Enfold WPML eklentisi ile tam uyumlu. Alternatif olarak Polylang, qTranslate X gibi eklentileri kullanan kullanicilarda var fakat resmi olarak alternatif eklentiler test etmedigimiz icin 100% dogru calisma garantisi malesef veremiyoruz.

Best regards,
Yigit

October 3, 2019 at 5:10 pm in reply to: Customisation #1144554

Yigit
Keymaster

Hi Kevin,

Since Angular is no longer in development, registration is not required.
You can simply install it on your server, make the changes and then migrate it to your clients server :)

Best regards,
Yigit

October 3, 2019 at 9:28 am in reply to: Mobile menu for desktop too #1144402

Yigit
Keymaster

Hi,

Please go to Enfold theme options > Main Menu and choose “display as icon” in “Menu Items for Desktop” :)

Cheers!
Yigit

October 3, 2019 at 9:26 am in reply to: Customisation #1144401

Yigit
Keymaster

Hi,

Thanks for contacting us!

That is fine. The same license can be used on live, staging and local installations :)

For your information, we no longer develop our older themes, including Angular. You can read more about it here – https://kriesi.at/archives/wordpress-5-0-and-enfold-4-5-1

Cheers!
Yigit

October 3, 2019 at 9:23 am in reply to: Mistyped email while registering for the support forums #1144400

Yigit
Keymaster

Hey Johannes,

Thanks for contacting us!

We have reset your forum account. Please see private content field :)

Regards,
Yigit

October 3, 2019 at 9:08 am in reply to: URGENT – New Cookie Verdict- technical solutions needed #1144394

Yigit
Keymaster

Hi,

On May 25, 2018, the General Data Protection Regulation (GDPR) came into force

Link is not from 2018, it is just the date when GDPR came into force :)

Enfold is GDPR compliant. You can see we have made improvements in most recent updates by searching “GDPR” here – https://kriesi.at/documentation/enfold/changelog/.

Best regards,
Yigit

October 3, 2019 at 9:02 am in reply to: Change Color and delete text #1144393

Yigit
Keymaster

Hi Stefan,

Sure, you can use images included in Enfold demos (not only travel one) on any Enfold based project :)

Best regards,
Yigit

October 3, 2019 at 8:59 am in reply to: Urgent #1144391

Yigit
Keymaster

Hi,

You are welcome! We are always happy to help :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 11,131 through 11,160 (of 82,585 total)

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