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Viewing 14 posts - 1 through 14 (of 14 total)
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  • October 4, 2019 at 6:38 am #1144880
    Konstantin

    Today I discovered that the map on the site is not displayed on any IMAC, ipad, iphone device … Everything is fine on android! What is the problem?
    Also does not work: GDPR, javascript error

    google maps
    javascript

    • This topic was modified 4 years, 9 months ago by Konstantin.
    October 4, 2019 at 8:52 pm #1145095
    Victoria

    Hey Konstantin,

    Please have a look here

    Googe Maps not showing with 4.6.2

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    October 5, 2019 at 6:58 am #1145220
    Konstantin

    Yes of course. Provided temporary access. Look here please. thank

    October 5, 2019 at 4:47 pm #1145315
    Victoria

    Hi Konstantin,

    Which page should I be looking at? I did not see the map on some pages I checked.

    Best regards,
    Victoria

    October 5, 2019 at 4:58 pm #1145321
    Konstantin

    https://www.ulovanet.ru/karta-rybolovnyx-mest-respubliki-tatarstan/

    At the end of the post Map

    October 5, 2019 at 5:13 pm #1145327
    Victoria

    Hi Konstantin,

    You’re using a plugin, you need to write to the plugin author about the issue.

    Best regards,
    Victoria

    October 5, 2019 at 7:30 pm #1145342
    laptophobo

    Yes, here too! I noticed my Google maps not showing on Mac and iphone devices (but shows on Android and Windows) after I upgraded the Enfold theme to 4.6.1.

    I’ll reload ver 4.6.2 to see if that version still works.

    October 5, 2019 at 8:16 pm #1145348
    laptophobo

    I’ve reloaded my sites with the previous Enfold version (4.6.2) and Google Maps returns on iOS/Mac devices.

    Please let me know when a new Enfold is ready to upload, or a solution is found.

    Best,

    October 5, 2019 at 9:23 pm #1145370
    Victoria

    Hi laptophobo,

    Please have a look here:

    Googe Maps not showing with 4.6.2

    If you need further assistance please let us know.
    Best regards,
    Victoria

    October 5, 2019 at 10:23 pm #1145391
    laptophobo

    I’ve followed those instructions, but no change. (Please see my private response on that link you provided).
    Thanks.

    October 6, 2019 at 9:18 am #1145429
    Konstantin

    It is a strange coincidence that this happened immediately after the Enfold update.

    Technical support for the plugin “Google Maps” is already dealing with this issue, as they answer, I will immediately write here.

    After updating Enfold, exactly the same problem happened with GDPR – it doesn’t show on imac, ipad … I want to note that this is not a plug-in, but a built-in function in the “Enfold” theme – it also does not work.

    Also on imac, ipad, iphone the plugin “Ad Inserter Pro” has stopped working correctly. Support claims that everything works fine on their part !!!

    October 7, 2019 at 9:36 pm #1145920
    Yigit

    Hi,

    Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and flush browser cache?
    Sorry for the inconvenience. Fix will be included in upcoming update.

    Best regards,
    Yigit

    October 8, 2019 at 7:02 am #1146031
    Konstantin

    Thank. Everything is working!

    October 8, 2019 at 9:12 am #1146061
    Yigit

    Hi,

    You are welcome! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

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