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  • #1144880

    Today I discovered that the map on the site is not displayed on any IMAC, ipad, iphone device … Everything is fine on android! What is the problem?
    Also does not work: GDPR, javascript error

    google maps

    • This topic was modified 4 years, 7 months ago by Konstantin.

    Hey Konstantin,

    Please have a look here

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,


    Yes of course. Provided temporary access. Look here please. thank


    Hi Konstantin,

    Which page should I be looking at? I did not see the map on some pages I checked.

    Best regards,


    Hi Konstantin,

    You’re using a plugin, you need to write to the plugin author about the issue.

    Best regards,


    Yes, here too! I noticed my Google maps not showing on Mac and iphone devices (but shows on Android and Windows) after I upgraded the Enfold theme to 4.6.1.

    I’ll reload ver 4.6.2 to see if that version still works.


    I’ve reloaded my sites with the previous Enfold version (4.6.2) and Google Maps returns on iOS/Mac devices.

    Please let me know when a new Enfold is ready to upload, or a solution is found.



    Hi laptophobo,

    Please have a look here:

    If you need further assistance please let us know.
    Best regards,


    I’ve followed those instructions, but no change. (Please see my private response on that link you provided).


    It is a strange coincidence that this happened immediately after the Enfold update.

    Technical support for the plugin “Google Maps” is already dealing with this issue, as they answer, I will immediately write here.

    After updating Enfold, exactly the same problem happened with GDPR – it doesn’t show on imac, ipad … I want to note that this is not a plug-in, but a built-in function in the “Enfold” theme – it also does not work.

    Also on imac, ipad, iphone the plugin “Ad Inserter Pro” has stopped working correctly. Support claims that everything works fine on their part !!!



    Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and flush browser cache?
    Sorry for the inconvenience. Fix will be included in upcoming update.

    Best regards,


    Thank. Everything is working!



    You are welcome! Let us know if you have any other questions or issues :)

    Best regards,

Viewing 14 posts - 1 through 14 (of 14 total)
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