Viewing 14 posts - 1 through 14 (of 14 total)
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  • #1144880

    Today I discovered that the map on the site is not displayed on any IMAC, ipad, iphone device … Everything is fine on android! What is the problem?
    Also does not work: GDPR, javascript error

    google maps
    javascript

    • This topic was modified 3 months, 2 weeks ago by  Konstantin.
    #1145095

    Hey Konstantin,

    Please have a look here

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1145220

    Yes of course. Provided temporary access. Look here please. thank

    #1145315

    Hi Konstantin,

    Which page should I be looking at? I did not see the map on some pages I checked.

    Best regards,
    Victoria

    #1145321
    #1145327

    Hi Konstantin,

    You’re using a plugin, you need to write to the plugin author about the issue.

    Best regards,
    Victoria

    #1145342

    Yes, here too! I noticed my Google maps not showing on Mac and iphone devices (but shows on Android and Windows) after I upgraded the Enfold theme to 4.6.1.

    I’ll reload ver 4.6.2 to see if that version still works.

    #1145348

    I’ve reloaded my sites with the previous Enfold version (4.6.2) and Google Maps returns on iOS/Mac devices.

    Please let me know when a new Enfold is ready to upload, or a solution is found.

    Best,

    #1145370

    Hi laptophobo,

    Please have a look here:

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1145391

    I’ve followed those instructions, but no change. (Please see my private response on that link you provided).
    Thanks.

    #1145429

    It is a strange coincidence that this happened immediately after the Enfold update.

    Technical support for the plugin “Google Maps” is already dealing with this issue, as they answer, I will immediately write here.

    After updating Enfold, exactly the same problem happened with GDPR – it doesn’t show on imac, ipad … I want to note that this is not a plug-in, but a built-in function in the “Enfold” theme – it also does not work.

    Also on imac, ipad, iphone the plugin “Ad Inserter Pro” has stopped working correctly. Support claims that everything works fine on their part !!!

    #1145920

    Hi,

    Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and flush browser cache?
    Sorry for the inconvenience. Fix will be included in upcoming update.

    Best regards,
    Yigit

    #1146031

    Thank. Everything is working!

    #1146061

    Hi,

    You are welcome! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

Viewing 14 posts - 1 through 14 (of 14 total)

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