Page 371 – Support | Kriesi.at – Premium WordPress Themes

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October 8, 2019 at 4:19 pm in reply to: error messages after transfer with WP plugin Duplicator – reinstall theme? #1146209

Yigit
Keymaster

Hi,

Please login on ThemeForest with the account you purchased Enfold and download the latest version from Downloads page.

Best regards,
Yigit

October 8, 2019 at 4:18 pm in reply to: Please contribute and translate Enfold #1146208

Yigit
Keymaster

Hi,

@hiveitde Thanks a lot for your contribution! We will update German language files in upcoming version :)

Best regards,
Yigit

October 8, 2019 at 2:39 pm in reply to: GDPR / Layerslider not working with activated "Enable cookie consent messages" #1146180

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

October 8, 2019 at 2:13 pm in reply to: error messages after transfer with WP plugin Duplicator – reinstall theme? #1146178

Yigit
Keymaster

Hey,

You are currently using a very old version of the theme. Please update Enfold to the latest version 4.6.3.1 – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Yigit

October 8, 2019 at 1:50 pm in reply to: Add buttons above navigation #1146175

Yigit
Keymaster

Hey,

It should be possible with header widget. Could you please post login link here privately as well so we can look into it?

Regards,
Yigit

October 8, 2019 at 1:47 pm in reply to: Slider shows underneath under navigation. Need help with CSS. #1146172
Yigit
Keymaster
Hi!

I added following code to bottom of Quick CSS field
```
.html_header_top.html_header_sticky #top #wrap_all #main {
    padding-top: 205px !important;
}
```
Please review your website :)

Best regards,
Yigit
October 8, 2019 at 1:29 pm in reply to: Enfold is not compatible with BuddyPress? #1146165

Yigit
Keymaster

Hi,

I honestly do not have much experience with BuddyPress however we have collaborated with Youzer plugin authors and they made their plugin compatible with Enfold. They might have fixed compatibility issues Enfold has with BuddyPress as well.
If you contact Youzer plugin authors and ask for a demo based on Enfold, i believe they would gladly provide you with logins :)

Best regards,
Yigit

October 8, 2019 at 1:26 pm in reply to: Cookie Consent Bar on mobile #1146162

Yigit
Keymaster

Hi,

@jannypolak Please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post and attach WP admin logins in private content field so we can update the file for you :)

@valev0 Glad it is working!
I am marking the thread as resolved. If you have any other questions or issues, please feel free to start a new thread :)

Best regards,
Yigit

October 8, 2019 at 1:24 pm in reply to: Ticket de reclamo #1146161

Yigit
Keymaster

Hi,

I searched your email in our database however it cannot be found.
Please post your purchase code here privately so we can reset your forum account

Best regards,
Yigit

October 8, 2019 at 12:55 pm in reply to: Cookie Consent Bar on mobile #1146149

Yigit
Keymaster

Hi,

@JannyPolak you should change it on parent theme :)

Best regards,
Yigit

October 8, 2019 at 12:11 pm in reply to: Enfold is not compatible with BuddyPress? #1146125

Yigit
Keymaster

Hey,

Enfold is not compatible with buddyPress but it is fully compatible with Youzer plugin – https://codecanyon.net/item/youzer-new-wordpress-user-profiles-era/19716647 :)

Regards,
Yigit

October 8, 2019 at 11:34 am in reply to: mp4 movie is not running on I Pad #1146113

Yigit
Keymaster

Hi,

You are welcome Rixi! Enjoy the rest of your day :)

Best regards,
Yigit

October 8, 2019 at 10:13 am in reply to: Add Global Google tag in my Enfold #1146092

Yigit
Keymaster

Hey,

Please refer to this post – https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/#add-a-script-to-head-section :)

Regards,
Yigit

October 8, 2019 at 10:07 am in reply to: Aktuell Theme 4.5.3 und kein Update wird angeboten #1146089

Yigit
Keymaster

Hi,

Can we try de-activating all active plugins for testing purposes?

Cheers!
Yigit

October 8, 2019 at 9:57 am in reply to: Relevanssi search broken after update #1146086

Yigit
Keymaster

Hi,

It does work on my end. I attached a screenshot in private content field.
Please flush browser cache and refresh your page a few times :)

Best regards,
Yigit

October 8, 2019 at 9:55 am in reply to: Layerslider not working with activated "Enable cookie consent messages" #1146085

Yigit
Keymaster

Hey René

Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and flush browser cache?

Regards,
Yigit

October 8, 2019 at 9:54 am in reply to: mp4 movie is not running on I Pad #1146084

Yigit
Keymaster

Hey Rixi,

Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and flush browser cache?

Cheers!
Yigit

October 8, 2019 at 9:54 am in reply to: GDPR / Layerslider not working with activated "Enable cookie consent messages" #1146083

Yigit
Keymaster

Hey,

Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and flush browser cache?

Regards,
Yigit

October 8, 2019 at 9:52 am in reply to: Google Fonts Not Loading / Advanced Styling Not Working #1146080

Yigit
Keymaster

Hi,

There was a missing curly bracket at the end of your custom CSS in Quick CSS field. I added it. Please review your website :)

Best regards,
Yigit

October 8, 2019 at 9:46 am in reply to: different Logo in mobile version #1146078

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

October 8, 2019 at 9:32 am in reply to: Update Version 4.6.3.1 #1146075

Yigit
Keymaster

Hi,

@jdiehl please go to Enfold theme options > Performance and disable “Javascript file merging and compression”, save theme options, enable and save theme options again. I am still seeing old file on your installation and that should fix it :)

Best regards,
Yigit

October 8, 2019 at 9:21 am in reply to: Ticket de reclamo #1146071

Yigit
Keymaster

Hey,

It might be related to memory limit. Please make sure your memory limit is 256M. You can contact your hosting provider and they can increase it.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Cheers!
Yigit

October 8, 2019 at 9:19 am in reply to: Remove single image zoom from woocommerce #1146068

Yigit
Keymaster

Hi,

Please go to Enfold theme options > Shop Option and choose to display default Enfold gallery in “Product gallery” :)

Regards,
Yigit

October 8, 2019 at 9:13 am in reply to: Update Version 4.6.3.1 #1146064

Yigit
Keymaster

Hi,

@jdiehl Please see – https://kriesi.at/support/topic/update-version-4-6-3-1/#post-1145902 :)

Best regards,
Yigit

October 8, 2019 at 9:12 am in reply to: Cookie Consent Bar on mobile #1146063

Yigit
Keymaster

Hi,

Glad it worked for you! :)

We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.

Best regards,
Yigit

October 8, 2019 at 9:12 am in reply to: Google maps do not work on imac, ipad, iphone … #1146061

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

October 8, 2019 at 9:11 am in reply to: Still cannot remove after_section element #1146058

Yigit
Keymaster

Hi,

Yes, i removed the element and updated your page :)
I am marking this thread as resolved. If you have any other questions or issues, please feel free to start a new thread.

Best regards,
Yigit

October 8, 2019 at 9:05 am in reply to: Update Version 4.6.3.1 #1146057

Yigit
Keymaster

Hi,

@pharefm you are welcome! Glad it is working :)
We will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread under Enfold sub forum :)

Best regards,
Yigit

October 8, 2019 at 9:05 am in reply to: No Google Map on mobile devices #1146055

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

October 8, 2019 at 9:04 am in reply to: Relevanssi search broken after update #1146054

Yigit
Keymaster

Hi,

Please replace enfold/config-relevanssi/class-avia-relevanssi.php file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/class-avia-relevanssi.php

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 11,101 through 11,130 (of 82,620 total)

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