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  • #1145913

    im Theme Update wird mir angezeigt, das ich die letzte Version 4.5.3 installiert hätte und das es kein Update gibt.
    Bei Themeforest sehe ich aber bereits eine Version 4.6
    Die Abfrage über den Private Token funktioniert.

    Nebenbei sind mir leider meine definierten Schriftarten im CSS gestern verloren gegangen.

    #1146019

    Hallo Stefan,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    LG,
    Rikard

    #1146072
    This reply has been marked as private.
    #1146089

    Hi,

    Can we try de-activating all active plugins for testing purposes?

    Cheers!
    Yigit

    #1146095
    This reply has been marked as private.
    #1146827
    This reply has been marked as private.
    #1147237

    Hi Stefan,

    Please deactivate all your caching plugins and see if the issue persists.

    Best regards,
    Victoria

    #1147601
    This reply has been marked as private.
    #1148223
    This reply has been marked as private.
    #1148332

    Hi Stefan,

    We apologize for the delayed response.
    Even clearing the transients doesn’t help on your site.
    Unfortunately, not all Server environments are able to make use of the auto-update feature provided by ThemeForest :(
    The only option we could suggest is to update/re-install the theme manually via FTP or cPanel.

    Best regards,
    Nikko

    #1152434
    This reply has been marked as private.
    #1152445

    Hi,

    Please contact your hosting provider and ask them to whitelist api.envato.com. They might be blocking it for security reasons.

    Best regards,
    Yigit

    #1152460
    This reply has been marked as private.
    #1152828
    This reply has been marked as private.
    #1154719

    Hi,

    This cant be us, we do not have a way to do this. You need to check this a lot more maybe something as a hacking attempt.

    Best regards,
    Basilis

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