Page 342 – Support | Kriesi.at – Premium WordPress Themes

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Posts
January 8, 2020 at 7:14 pm in reply to: Mobile version not working #1171565

Yigit
Keymaster

Hi,

You are welcome, Santiago! Glad we could help :)

Let us know if you have any other questions or issues!

Best regards,
Yigit

January 8, 2020 at 6:09 pm in reply to: Some questions concerning Licensing/Token/Ownership #1171544

Yigit
Keymaster

Hi,

Glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

January 8, 2020 at 4:31 pm in reply to: Side Navigation Disappeared #1171509
Yigit
Keymaster
Hey,

Please add following code to Functions.php file in Appearance > Editor
```
add_filter('avia_post_nav_settings','avia_remove_fullwidth_slider_check', 10, 1);
function avia_remove_fullwidth_slider_check($settings)
{
$settings['is_fullwidth'] = false;
return $settings;
}
```
Post nav is disabled on portfolio items that has fullwidth elements by default.

Best regards,
Yigit
January 8, 2020 at 4:29 pm in reply to: Mobile version not working #1171507

Yigit
Keymaster

Hey,

“Cache on mobile devices” was enabled in Hummingbird caching settings. I simply disabled it. Please review your website :)

Best regards,
Yigit

January 8, 2020 at 4:23 pm in reply to: CSS code for Enlarging logo and shrinking logo when scrolling down #1171506
Yigit
Keymaster
Hi,

1- You can go to Enfold theme optioons > Header and increase header height and logo would adapt. Then you can add following code to Quick CSS in Enfold theme options > General Styling to hide logo when scrolled down
```
.header-scrolled .av-logo-container {
    display: none;
}
```
2- You can simply edit your pages and choose to display transparent header under layout section – https://imgur.com/a/NzT1dd6 :)

Best regards,
Yigit
January 8, 2020 at 4:19 pm in reply to: Pixelated Logo Macbook Pro #1171505

Yigit
Keymaster

Hi,

You can choose the size while uploading your logo – https://imgur.com/a/JON7xlj :)

Best regards,
Yigit

January 8, 2020 at 4:17 pm in reply to: Problem with Google Maps and WPML on englisch Page #1171503

Yigit
Keymaster

Hi,

Glad you figured it out! Let us know if you have any other questions or issues :)

Best regards,
Yigit

January 8, 2020 at 4:15 pm in reply to: center all accordion toggle titles #1171502
Yigit
Keymaster
Hi,

Please add following code to Quick CSS as well
```
.js_active .toggler {
    padding: 10px 3px;
}
```
Best regards,
Yigit
January 8, 2020 at 4:13 pm in reply to: Black bar (and transparent when scrolling) appeard above Logo-Menu area #1171499

Yigit
Keymaster

Hi,

Glad Rikard could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

January 8, 2020 at 4:10 pm in reply to: No Mails from Contact Forms #1171498

Yigit
Keymaster

Hey,

Please refer to this post – https://kriesi.at/documentation/enfold/contact-form/#troubleshoot :)

Best regards,
Yigit

January 8, 2020 at 4:09 pm in reply to: Fixing missing footer/socket elements since last update #1171496

Yigit
Keymaster

Hey!

We are hoping to release it before this week ends :)

Best regards,
Yigit

January 8, 2020 at 4:04 pm in reply to: 404 error when accessing theme admin #1171494

Yigit
Keymaster

Hi,

Thanks! It is working fine now. Did you notice the issue after making certain changes? I noticed editing pages, posts and portfolio items also return error 404.

I will ask my teammates to check this thread as i could not find out what exactly is causing the issue.

Best regards,
Yigit

January 8, 2020 at 3:27 pm in reply to: Enfold lässt sich nicht mehr bearbeiten #1171489

Yigit
Keymaster

Hi,

Login credentials did not work for me. Could you please check them once again?

Also, which version of PHP are you using? If older than 5.6, please contact your hosting provider and ask them to upgrade it to minimum 5.6 and preferably to 7.x.

Best regards,
Yigit

January 8, 2020 at 3:06 pm in reply to: 404 error when accessing theme admin #1171484

Yigit
Keymaster

Hi,

Thanks for that! It works however path seems to be wrong. Access to default FTP directory would be fine for us. Even if you have other installations or files on your server, we are not going to touch them :)

Best regards,
Yigit

January 8, 2020 at 3:01 pm in reply to: Social Media Icons on small bar above the main menu don´t show #1171481

Yigit
Keymaster

Hi,

Always happy to help :) Let us know if you have any other questions or issues!

Best regards,
Yigit

January 8, 2020 at 2:57 pm in reply to: 404 error when accessing theme admin #1171474

Yigit
Keymaster

Hi,

Thanks! Could you please post the password as well? :)

Best regards,
Yigit

January 8, 2020 at 2:57 pm in reply to: button style bordered – change weight #1171471

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

January 8, 2020 at 2:56 pm in reply to: Social Media Icons on small bar above the main menu don´t show #1171470

Yigit
Keymaster

Hi,

There was opening EM tag in the end of your “Bei den Stellvertretern handelt es sich um Reihenfolge-Stellvertreter.” text. I enabled ALB debugging mode and deleted it using debugging field – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

Please review your website :)

Best regards,
Yigit

January 8, 2020 at 2:50 pm in reply to: Tab Section align tabs to the center of the height #1171462

Yigit
Keymaster

Shalom!

Bevakasha! Glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

January 8, 2020 at 2:49 pm in reply to: Text Box is different? #1171461

Yigit
Keymaster

Hi,

I updated Enfold and also checked logs and it seems that allocated 128M memory is not enough. Could you please contact your hosting provider and ask them to increase it to 256M?

Best regards,
Yigit

January 8, 2020 at 2:37 pm in reply to: Enfold lässt sich nicht mehr bearbeiten #1171455

Yigit
Keymaster

Hi,

Thanks for contacting us!

You are currently using an older version of the theme, 4.2. Please update the theme to the latest version – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/.

Updating the theme should fix the issue. If it does not, please elaborate on the issue and create temporary WP admin logins and post them here privately so we can look into it :)

Cheers!
Yigit

January 8, 2020 at 2:23 pm in reply to: Reduce Header height in Mobile #1171448
Yigit
Keymaster
Hi,

Please add following code to Quick CSS in Enfold theme options > General Styling tab
```
@media only screen and (max-width: 480px) {
#banner .flex_cell:first-child {
    min-height: 200px!important;
}}
```
Best regards,
Yigit
January 8, 2020 at 2:20 pm in reply to: button style bordered – change weight #1171446
Yigit
Keymaster
Hi,

Please add following code to Quick CSS in Enfold theme options > General Styling tab
```
#top .av-menu-button > a .avia-menu-text {
    border-width: 1px;
}
```
Best regards,
Yigit
January 8, 2020 at 2:15 pm in reply to: Social Media Icons on small bar above the main menu don´t show #1171444

Yigit
Keymaster

Hi,

Thanks! Happy new year to you too :)

I have updated Enfold to the latest beta version on your site and that fixed icon issue. You can check out change log here – https://kriesi.at/support/topic/enfold-upcoming-fixes/#post-1141048.

I believe this is your staging site so i attached beta version in private content field :)

Cheers!
Yigit

January 8, 2020 at 2:11 pm in reply to: 404 error when accessing theme admin #1171443

Yigit
Keymaster

Hi,

I see that you have updated the theme to the latest version and that should have fixed PHP Deprecated error.

Could you please post FTP logins here privately as well? Not really sure why Enfold theme options cannot be found but we might figure it out by debugging on your server.

Best regards,
Yigit

January 8, 2020 at 2:05 pm in reply to: Page Builder bug, out of frame #1171441

Yigit
Keymaster

Hey Tim,

Have you tried de-activating all active plugins to check if that helps? If you have, could you please create temporary admin logins and post them here privately so we can look into it? If it happens on a certain page, please share its link as well.

Best regards,
Yigit

January 8, 2020 at 2:03 pm in reply to: Accordion and animated numbers #1171440
Yigit
Keymaster
Hi,

Please add following code to Quick CSS in Enfold theme options > General Styling
```
@media only screen and (max-width: 990px) {
.toggle_content .flex_cell {
    display: block;
    width: 100%!important;
}}
```
Best regards,
Yigit
January 8, 2020 at 2:00 pm in reply to: Can't change the font #1171438

Yigit
Keymaster

Hey,

Please go to Enfold theme options > Performance and disable “CSS file merging and compression”, save theme options and flush browser cache and check if that helps. You can enable it after flushing cache.

If that does not help, please update Enfold to the latest version – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/

Best regards,
Yigit

January 8, 2020 at 1:58 pm in reply to: CDN Issue for Entypo-fontello #1171437

Yigit
Keymaster

Hey,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes- :)

Cheers!
Yigit

January 8, 2020 at 1:57 pm in reply to: Text Box is different? #1171436

Yigit
Keymaster

Hi,

FTP logins did not work for me. Could you please check them once again?

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 10,231 through 10,260 (of 82,585 total)

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