Hi,

I noticed that you have replied to this thread as well: https://kriesi.at/support/topic/masonry-gallery-has-stopped-displaying-images/

On that website, the issue turned out to be related to the “BEAF – Ultimate Before After Image Slider & Gallery” plugin.

Could you please temporarily deactivate all active plugins to check if the issue is related to one of your plugins? Then, you can activate them one by one to find the culprit.

Cheers!
Yigit

Hi Andrew,

Thanks for contacting us!

The issue seems to be related to the “BEAF – Ultimate Before After Image Slider & Gallery” plugin. I temporarily deactivated it and Masonry Galleries loaded on your pages.

Please consider using a different plugin or contact the plugin’s support team for a resolution.

Best regards,
Yigit

Hey,

Thanks for contacting us!

Could you please create a staging copy of your site and post WP admin logins here privately so we can look into it?

You can simply remove your Personal Token from Enfold theme options > Theme Update tab if you would not like to receive auto updates.

Best regards,
Yigit

Hi,

Glad you figured it out and thanks for sharing your solution!

Best regards,
Yigit

Hey eagleray,

Thanks for your contacting us, however, there isn’t such a position at our company.

Good luck to you with your job search!

Best regards,
Yigit

Hey Anne,

There is an issue on our forum when there is multiple “WPML” text in the same line. I edited your posts and added line breaks to avoid the issue.

But I need WPML. Any Idea? I think I should contact the plugin support.

Yes, please get in touch with the WPML support team as well. I am not sure if this is a theme-specific issue or not but they can check the issue and our devs can get in touch if it is so :)

Regards,
Yigit

Hi Zdenek,

Thanks for your patience!

I have updated your staging site to Enfold 5.4 and then changed the CSS Code in the Quick CSS field to the following one

@media only screen and (min-width: 480px) and (max-width: 767px) {
body .unit.alpha, body .units.alpha, body div .first {
    margin-left: 0 !important;
    clear: none !important;
}
}

I can no longer reproduce the issue. Could you please review your website?

Best regards,
Yigit

Hi,

I checked your website and it seems like all of your posts have multiple tags which is why many posts are displayed in the related posts section but I would like to make sure that we are on the same page.

Could you please show us some examples? Links and screenshots would help. You can upload your screenshots on imgur.com and post the links here.

Best regards,
Yigit

Hey Roger,

Please add following code to bottom of Functions.php file of your child theme to add a new image size

function av_custom_img_size_grid() {
   add_image_size( 'grid-slider', 900, 960, true );
}

add_action( 'after_setup_theme', 'av_custom_img_size_grid' );

Then, you can add Easy Slider element to your grid cell and choose to use that image size in Easy Slider > Styling > Slides > Slideshow Image Size.

Best regards,
Yigit

Hi,

You are welcome! Let us know if you have any other questions and enjoy your weekend :)

Best regards,
Yigit

Hi Beatrice,

I have just sent you an email with the latest fix.

Please feel free to test it on your staging site and let us know if you have any feedback :)

Best regards,
Yigit

Hi Filipp,

1- Your site will remain intact if you have not modified theme files such as the functions.php file. If you are not sure, to be on the safe side, please have a backup before updating the theme.

2- You can log in on ThemeForest with the account you purchased Enfold and go to the Downloads page: https://themeforest.net/downloads to download the latest version.
As I mentioned in your previous thread, you can also try using the Envato Market plugin: https://www.envato.com/lp/market-plugin/ :)

Best regards,
Yigit

Hi Marc,

Great! Thanks for the update :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

Hey Tobias,

Thanks for your patience!

Currently, only categories are selectable for the Product Slider element.

I will forward this feature request to our devs and share this thread as a reference :)

Best regards,
Yigit