Hey Julia,

Does the Theme Enfold Parallax offer the same features as the Theme Enfold 2017?

Yes, every Enfold demo offers the same features and is compatible with the mentioned plugins except for the “Contact Form Builder” plugin. We have not officially tested Enfold with it therefore we cannot guarantee. If you use the Contact Form Builder plugin on another Enfold installation, it should work fine :)

Best regards,
Yigit

Hi,

Enfold version you are using is not compatible with your PHP version and updating the theme would fix that issue.

Enfold license costs 59$: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

If you already have a license, you can simply login into the ThemeForest account you used to purchase the theme and go to the Downloads page to download the latest version.

To receive auto-updates, please refer to this post: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert Personal Token in Enfold theme options.

Cheers!
Yigit

Hi Stefan,

Thanks for the update! We are happy that this issue was resolved :)

Have you successfully updated the theme with your new Personal Token?

Best regards,
Yigit

Hey,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab

.av_font_icon.av-ldae6tf0-67586ebde7d1dfedc43bd17b720f4487 {
  margin-top: 1px;
}

Best regards,
Yigit

Hi,

I copied the shortcodes of your page and pasted them into a page in my testing installation. It does not cause any issues.

It seems like something in the shortcode is breaking the site. Please contact your hosting provider and ask for the error log. Also, please ask them to temporarily disable mod security if it is enabled to check if that helps. I think the issue is related to some mod security rule.

Best regards,
Yigit

Hi,

Your website does not load on my end at the moment.

Please contact your hosting provider and ask them for server error logs. Also, please have them run a security check on your website.

Best regards,
Yigit

Hi,

Glad Mike could help!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

Hi,

I noticed that you have replied to this thread as well: https://kriesi.at/support/topic/masonry-gallery-has-stopped-displaying-images/

On that website, the issue turned out to be related to the “BEAF – Ultimate Before After Image Slider & Gallery” plugin.

Could you please temporarily deactivate all active plugins to check if the issue is related to one of your plugins? Then, you can activate them one by one to find the culprit.

Cheers!
Yigit

Hi Andrew,

Thanks for contacting us!

The issue seems to be related to the “BEAF – Ultimate Before After Image Slider & Gallery” plugin. I temporarily deactivated it and Masonry Galleries loaded on your pages.

Please consider using a different plugin or contact the plugin’s support team for a resolution.

Best regards,
Yigit

Hey,

Thanks for contacting us!

Could you please create a staging copy of your site and post WP admin logins here privately so we can look into it?

You can simply remove your Personal Token from Enfold theme options > Theme Update tab if you would not like to receive auto updates.

Best regards,
Yigit

Hi,

Glad you figured it out and thanks for sharing your solution!

Best regards,
Yigit

Hey eagleray,

Thanks for your contacting us, however, there isn’t such a position at our company.

Good luck to you with your job search!

Best regards,
Yigit

Hey Anne,

There is an issue on our forum when there is multiple “WPML” text in the same line. I edited your posts and added line breaks to avoid the issue.

But I need WPML. Any Idea? I think I should contact the plugin support.

Yes, please get in touch with the WPML support team as well. I am not sure if this is a theme-specific issue or not but they can check the issue and our devs can get in touch if it is so :)

Regards,
Yigit

Hi Zdenek,

Thanks for your patience!

I have updated your staging site to Enfold 5.4 and then changed the CSS Code in the Quick CSS field to the following one

@media only screen and (min-width: 480px) and (max-width: 767px) {
body .unit.alpha, body .units.alpha, body div .first {
    margin-left: 0 !important;
    clear: none !important;
}
}

I can no longer reproduce the issue. Could you please review your website?

Best regards,
Yigit

Hi,

I checked your website and it seems like all of your posts have multiple tags which is why many posts are displayed in the related posts section but I would like to make sure that we are on the same page.

Could you please show us some examples? Links and screenshots would help. You can upload your screenshots on imgur.com and post the links here.

Best regards,
Yigit