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Viewing 30 posts - 9,871 through 9,900 (of 82,585 total)
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  • in reply to: Problem with Blog page #1176714

    Hi,

    Glad Mike could help! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

    in reply to: Show Shipping address on thank you page. #1176713

    Hi,

    Thanks but i am still not able to make an order. Attached the errors in private content field. I would not like to reset your settings :)

    Best regards,
    Yigit

    in reply to: social icons missing #1176712

    Hi,

    They show up fine on my end. Attached a screenshot in private content field below.
    Could you please flush browser cache and refresh your page a few times?

    Best regards,
    Yigit

    in reply to: Error during create a new post #1176711

    Hi,

    Thanks but could you please post logins here privately so any available moderator can look into it?

    Regards,
    Yigit

    in reply to: Icon list icons disappear after loading in Safari Browser #1176709

    Hi,

    I copied your page to my local installation and checked on Safari but all icons loaded fine. And since updating to 4.7.1 temporarily fixed it, I think this is related to cache.

    Could you please create a testing environment and then share FTP logins so we can try fixing this for you?

    Cheers!
    Yigit

    in reply to: Cannot set Home Page #1176703

    Hey,

    Thanks for contacting us!

    I went to Settings > Reading and de-selected your front and blog pages and set them in Enfold theme options. Please review your website :)

    Best regards,
    Yigit

    in reply to: Update Failed 4.7 (Need support asap, thanks!) #1176698

    Hi,

    We have released Enfold 4.7.2 last night. Could you please try updating the theme and check if that helps?

    You can check out change log here – https://kriesi.at/documentation/enfold/changelog/ :)

    Best regards,
    Yigit

    in reply to: Critical Error #1176697

    Hi,


    @annameis
    i enabled debugging in WP and tried updating the theme to the latest version from WP dashboard and it worked fine. It did not throw any errors. Please review your website :)


    @suzpolo
    please try updating Enfold to the latest version 4.7.2. If that does not help, please post FTP and WP admin logins in your thread so we can look into it – https://kriesi.at/support/topic/new-theme-update-caused-site-to-go-down/

    Best regards,
    Yigit

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1176690

    Hi,

    If cookies are not accepted, videos from external sources such as Youtube and Vimeo will simply not load, as expected. Vimeo and Youtube cookies need to be accepted – https://imgur.com/a/aRsWCs9

    Default text in Modal Window Custom Content is in English so if you want to enable Modal Window Custom Content, make sure to edit the fields as well.
    Sidebar, header, footer etc. are global terms. Trying to translate global terms into exact translations might make it more clear for you but it will not for others so if you want to translate them, feel free to use this plugin – https://wordpress.org/plugins/loco-translate/

    Regards,
    Yigit

    in reply to: Instagram widget error return invalid data #1176673

    Hi,

    This seems to be the most popular free plugin at the moment – https://wordpress.org/plugins/instagram-feed/ :)

    Best regards,
    Yigit

    in reply to: error updating to 4.7.2 #1176652

    Hi,

    I updated the theme on my local installation however i did not have such issue and logs are clear. I set PHP version to 7.2.8. As far as i know other users have not reported such issue but thanks for reporting. If the issue re-occurs, please let us know :)

    Cheers!
    Yigit

    in reply to: Masonry bottom border – can't remove it #1176364

    Hey Kyle,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    .av-masonry-image-container {
        background-color: transparent;
    }
    
    

    Best regards,
    Yigit

    in reply to: Align Fullwidth Subemnue Element #1176362

    Hey!

    You are welcome! Let us know if you have any other questions or issues :)

    Cheers!
    Yigit

    in reply to: Site logo sometimes disappears #1176359

    Hey Mauro,

    WP Rocket has a filter to exclude lazy loading on selected images. Please try adding following code to bottom of Functions.php file in Appearance > Editor

    function rocket_lazyload_exclude_class( $attributes ) {
    	$attributes[] = 'title="Logo"';
    
    	return $attributes;
    }
    add_filter( 'rocket_lazyload_excluded_attributes', 'rocket_lazyload_exclude_class' );

    Best regards,
    Yigit

    in reply to: Align Fullwidth Subemnue Element #1176357

    Hi,

    Please replace the code with following one

    .page-id-279 #sub_menu1 .container {
        max-width: 1210px;
    }

    Best regards,
    Yigit

    in reply to: Broken Slider after Update #1176355

    Hi,

    We escaped HTML in titles for security improvement however we have reverted back as users would like to use it unescaped. I replaced /enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_7_1/av-helper-slideshow.php in Appearance > Editor.
    This version of the file will be added in upcoming version so you do not need to replace the file in future.

    Please review your website.

    Regards,
    Yigit

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1176354

    Hi,

    1- Yes, if user visits your website for the first time and do not click any cookie options, only essential cookies will be accepted. And yes, cookie consent bar will show up on each page. Google services will not load as long cookies are not accepted in “Other external services” (Andere externe Dienste) tab.

    2- Yes, exactly. As we mentioned a few times in the past, cookies with “unknown usage” are not set by Enfold but we nevertheless provide a filter to modify them.
    I added following code to bottom of Functions.php file of your child theme in Appearance > Editor

    /* Cookie info for cookies set by WordPress */
    function my_custom_privacy_cookie_infos( $infos, $av_privacy_object )
    {
    	$user = get_current_user_id();
    	
    	$infos['wp-settings-time-' . $user ] = __( 'The cookie wp-settings-{time}-[UID] is used to customize the view of your admin interface and the front-end of the website. The value represented by [UID] is the individual user ID of the user as given to them in the users database table.', 'avia_framework' );
    	$infos['wp-settings-' . $user ] = __( 'The cookie wp-settings-{time}-[UID] is used to customize the view of your admin interface and the front-end of the website. The value represented by [UID] is the individual user ID of the user as given to them in the users database table.', 'avia_framework' );
    	$infos['wordpress_test_cookie'] = __( 'WordPress sets a cookie named wordpress_test_cookie to check if the cookies are enabled on the browser to provide appropriate user experience to the users. This cookie is used on the front-end, even if you are not logged in.', 'avia_framework');
    			
    	return $infos;
    }
    
    
    add_filter( 'avf_privacy_cookie_infos', 'my_custom_privacy_cookie_infos', 10, 2 );

    Since i do not know German, i wrote the info in English. You can find descriptions here – https://www.cookielawinfo.com/wordpress-cookies-list-why-they-are-used/ and translate the description either by using a plugin such as – https://wordpress.org/plugins/loco-translate/ or edit the code and change English description to German.

    Best regards,
    Yigit

    in reply to: Social Media Icons Not Showing #1176325

    Hey,

    I updated WordPress to the latest version and that fixed it.
    Please review your website :)

    Best regards,
    Yigit

    in reply to: Show Shipping address on thank you page. #1176303

    Hey,

    Thanks for the info!

    I tried to checkout to see thank you page but due to error in private content field, i am not able to.

    Regards,
    Yigit

    in reply to: Team Member Image #1176300

    Hi,

    Please add following code to Quick CSS as well

    .team-img-container img {
        border-radius: 100%;
    }

    Best regards,
    Yigit

    in reply to: I couldnt use Endolf Contact form #1176298

    Merhabalar Orhan!

    Lutfen assagidaki kodu Enfold theme options > General Styling > Quick CSS alanina ekleyin

    .social_bookmarks_whatsapp a:before {
        content: "TR";
    }
    .social_bookmarks_rss a:before {
        content: "EN";
    }

    Polylang Enfold ile calisiyor fakat 100% uyumlu degil dil secici sorunu o yuzden. Eger bu cozum sizin icin yeterliyse cok guzel, eger degilse lutfen bu gonderiye goz atip header’a widget alani ekleyip – https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area sonrasinda bu gonderideki kodu – https://kriesi.at/support/topic/polylang-flags/#post-1020925 Appearance > Editor sekmesinden functions.php dosyasinin sonuna ekleyip dil seciciyi goruntulemek icin header widget alaniniza [polylang] shortcodeunu ekleyin :)

    Best regards,
    Yigit

    in reply to: Show Shipping address on thank you page. #1176295

    Hi,

    Private content fields are empty in your posts. Could you please try posting WP admin logins in private content field?

    Best regards,
    Yigit

    in reply to: envato token #1175534

    Hey,

    Could you please create temporary admin logins and post them here privately so we can check with our own personal token?

    Best regards,
    Yigit

    in reply to: Icons do not emerge properly #1175533

    Hi,

    It shows up fine on my end. Attached a screenshot in private content field.

    Animation might not be triggering on certain screen sizes since it is placed at very bottom. You can remove the animation on the icon if adding more content below icon is not preferred.

    Best regards,
    Yigit

    in reply to: Social Icons not showing #1175530

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    @media only screen and (max-width: 767px){ 
    .responsive #top #header .social_bookmarks {
        display: block;
    }}
    
    

    Best regards,
    Yigit

    in reply to: social icons missing #1175528

    Hey,

    Please update Enfold to the latest version 4.7.1 – https://kriesi.at/documentation/enfold/theme-update/ :)

    Regards,
    Yigit

    in reply to: Product Review css #1175526

    Hi,

    Glad we could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Can't find my standard Avia Layout editor after updating #1175524

    Hi,

    You are welcome! We are going to keep the thread open and wait to hear from you :)

    Best regards,
    Yigit

    in reply to: Critical Error #1175516

    Hey Anna,

    Could you please post FTP and WP admin logins here privately so we can look into it?

    Best regards,
    Yigit

    in reply to: Can't find my standard Avia Layout editor after updating #1175515

    Hi,

    Due to changes made in Envato API, you would need to manually update Enfold versions older than 4.5. You can find more info and instructions in this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/.

    After updating Enfold to the latest version 4.7.1, option should be available in Enfold theme options :)

    Best regards,
    Yigit

Viewing 30 posts - 9,871 through 9,900 (of 82,585 total)