Hey Oliver,

Thanks for contacting us!

Could you please go to Autoptimize settings, disable minify feature, flush cache and check if that helps?

Cheers!
Yigit

Hey,

Thanks for contacting us!

I searched your email in our database however it was not found. Could you please post your purchase code here privately so we can reset your forum account?

In case you have not registered to our support forum using your purchase code, you can do so here – https://kriesi.at/support/register/ and after logging in, you can start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post :)

Best regards,
Yigit

Hi,

I edited your code in Functions.php file and changed it to following

// Register new icon as a theme icon
add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
function avia_add_custom_icon($icons) {
	$icons['whatsapp_icon']	 = array( 'font' =>'whatsapp-font-icon', 'icon' => 'ue800');
	return $icons;
}

//Adjust icons
add_filter('avia_filter_social_icons', 'avia_filter_social_icons_mod', 10, 1);
function avia_filter_social_icons_mod($icons) {
	$icons['Whatsapp'] = 'whatsapp_icon';
	return $icons;
}

Please review your website :)

Best regards,
Yigit

Hi Chris,

I went to Enfold theme options > Performance and disabled file merging and deleted old CSS and JS files. Could you please check again?

Best regards,
Yigit

Hi,

Could you please contact your hosting provider and ask them to increase “Max_input_time” to “60”? It currently seems to be set to “-1”. Images should import correctly after that :)

Best regards,
Yigit

Hi,

Glad it is right! It was probably because mobile sliders caption sizes were default.
If you run into that issue again, feel free to start a new thread and we will look into it :)

Best regards,
Yigit

Hi,

Could you please post temporary admin logins here privately as well so we can check backend?

Best regards,
Yigit

Hi,

@ckerr44 I replied to your thread – https://kriesi.at/support/topic/enfold-error-log-crashing-site/. Let us continue there.

Best regards,
Yigit

Hi,

Glad you figured it out!

Let us know if you have any other questions or issues :)

Best regards,
Yigit

Hey,

Could you please post a link of your website?

Please make sure that you are using the latest version of WordPress and Enfold which is currently 4.7.3 – https://kriesi.at/documentation/enfold/theme-update/.

Cheers!
Yigit

Hey,

Thanks for contacting us!

Envato has updated their API and we have implemented those changes in Enfold 4.5, therefore Enfold versions older than 4.5 needs to be updated manually. You can refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/#post-1032609 for more info :)

Cheers!
Yigit

Hi,

I went to plugin settings and disabled “Eingeloggte Benutzer” and flushed cache. Could you please check your website once again? :)

Best regards,
Yigit

Hi,

@ckerr44 your case is actually different. Please refer to this post – https://kriesi.at/support/topic/dynamic_avia-making-way-too-many-calls/#post-1182734. If you need assistance with this, please start a thread after error log has cleared so we can look into it :)

Best regards,
Yigit

Hi,

@ckerr44 Your website do not load on my end due to database error. Please try disabling file merging in Enfold theme options > Performance tab.

If you would like us to look further into it, please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post and attach FTP and WP admin logins in private content field. If you post them here, they will be visible to creator of this thread as well.

Best regards,
Yigit

Hey Walter,

Thanks for contacting us!

Yes, once you switch from default editor to Advanced Layout Builder, your content should show up inside Text Block element. You can simply add new elements to your page and correct the layout.

No, there is no special steps you would need to take. We would recommend you to create a testing environment and switch to Enfold there, then you can migrate your site from testing to your live server :)

I hope that helps! Let us know if you have any other questions!

Regards,
Yigit