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Hey TT,
Thanks for contacting us and sorry for the late reply!
Could you please try adding following code to bottom of Functions.php file:
function av_remove_cookies() { wp_dequeue_script( 'avia-cookie-js' ); } add_action( 'wp_print_scripts', 'av_remove_cookies', 100 );That should de-register our cookie script and therefore should not store any cookies :)
Best regards,
YigitMay 11, 2020 at 1:05 pm in reply to: Grouped products. Impossible to increase single product using (+) Button #1211824Hey,
Yes, that is correct and we have already replied to your thread. Let us continue there :)
Cheers!
YigitMay 11, 2020 at 1:04 pm in reply to: Problems with grouped products after updating WooCommerce to 4.0 #1211823Hi,
Your website is not slow on my end. I tested it on GTMetrix and Google PageSpeed Insights.
I believe the issue you had when you applied the fix was related to Autoptimize settings. If you do not mind sharing admin logins on your thread – https://kriesi.at/support/topic/grouped-products-impossible-to-increase-single-product-using-button/, we can gladly look into it :)Best regards,
YigitHi Evelyn,
Do you mean Reviews tab on product pages? If so, we are unable to post a review without logins. If that is the case, please create an account and post logins here privately.
If that is not what you meant, please post a screenshot and show so we can make sure that we are on the same page :)
We only provide support to our registered users. We do not mind taking a quick look however for further inspection, we would need to ask you to register to our forums. Please contact the person who bought the license for you and ask them for your purchase code :)
Best regards,
YigitHi,
Following line in woocommerce-mod.js file displays the product name
template = jQuery("<div class='added_to_cart_notification'><span class='avia-arrow'></span><div class='added-product-text'><strong>\"" + product.name +"\"</strong> "+ msg_success+ "</div> " + product.image +"</div>").css( 'opacity', 0 );But it does not get product name when adding to cart from search panel.
JS is not my strongest suit so I will ask my teammates to check.
Best regards,
YigitMay 8, 2020 at 1:31 pm in reply to: Symbol-Box: char < breaks your output parser on second save #1211018Hi Michael,
Sorry, I forgot to share this link – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#using-special-characters :)
Best regards,
YigitMay 8, 2020 at 12:10 pm in reply to: Symbol-Box: char < breaks your output parser on second save #1210999Hey Michael,
Thanks for contacting us!
We made a small plugin for that. You can download “avia-special-characters_1_0_0.zip” here – https://github.com/KriesiMedia/enfold-library/tree/master/integration%20plugins/Enfold/Special%20Character%20Translation
Alternatively, you can try using HTML character code – https://www.rapidtables.com/web/html/html-codes.html
Regards,
YigitHi,
You can enable debugging mode by referring to this post – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode which would then display shortcodes right below ALB. You can create your icon elements, copy their shortcode from debug field and paste it in HTML widget in Footer widget areas in Appearance > Widget
Cheers!
YigitMay 8, 2020 at 11:02 am in reply to: Instagram Widget: Show images from cache but link image to original Insta link #1210974Hey,
Thanks for contacting us!
If you are looking for more advanced way to display your Instagram feed, we would recommend using Smash Balloon – https://kriesi.at/documentation/enfold/instagram/#enfold-instagram-smash-balloon-widget-and-element :)
Cheers!
YigitHi,
Screenshot link is broken. Could you please check it once again?
If it is the same as your example site, it would require some customization. Our forums have been a little busy lately therefore we are not going to be able to help you with that. Please consider to hire a freelance developer.
Best regards,
YigitHi,
We have not received logins. Could you please try posting them once again?
Please also check if you have disabled “Disable external video features” in Enfold theme options > Performance tab.Best regards,
YigitHi,
Thanks for the screenshot, I can now see the issue. But when I add a product from homepage, product name shows up fine. Could you please try using “update_cart_dropdown” function located in the same enfold/config-woocommerce/woocommerce-mod.js file as well?
Best regards,
YigitHi,
Could you please post a screenshot of the issue? I followed your instructions and it correctly displays “product xyz was added to your cart” message above single product page however there should not be such notification under mini cart by default.
Best regards,
YigitHi,
I attached a screencast in private content field below. Background does not shake on my end. I will ask my teammates to check your website on Safari 13 :)
Best regards,
YigitHi Stefano,
Thanks for contacting us!
I checked your website on Safari Version 13.1 however I could not reproduce the issue. Could you please post a screencast showing the issue?
Also, if you are using Safari extensions, please try disabling them and check if that helps.Best regards,
YigitHi Mark,
Has this one resolved in another thread? If not, login credentials did not work for me. Could you please check them once again? :)
Cheers!
YigitHi,
You are welcome, Mark!
Let us know if you have any other questions or issues and enjoy the rest of your day :)
Best regards,
YigitMay 7, 2020 at 5:01 pm in reply to: Problems after a recent software update from Apple for tablets (iPadO #1210763Hi,
“Hide template builder developer options” was enabled in Enfold theme options > Layout Builder tab. I simply enabled it.
Also, I adjusted your custom CSS code in Quick CSS field and added this code to display post navigation on mobile – https://kriesi.at/documentation/enfold/portfolio-grid/#prev–next-arrows-on-mobile
Please review your website :)
Best regards,
YigitHi,
Yes, the latest version of Enfold is currently 4.7.4 – https://kriesi.at/documentation/enfold/changelog/
Please update Enfold to the latest version – https://kriesi.at/documentation/enfold/theme-update/. In case you have not inserted your Personal Token in Enfold theme options to receive updates from WP dashboard, you can do so by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token :)Best regards,
YigitMay 7, 2020 at 12:48 pm in reply to: Problems after a recent software update from Apple for tablets (iPadO #1210703Hi Sabine,
Thanks for the logins!
Could you please switch user role to administrator? :)
Best regards,
YigitHi,
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update the theme via FTP. After updating the theme, you should be able to see Personal Token field in Enfold theme options > Theme Update.
As I mentioned earlier, Personal Token would not work on Enfold versions older than 4.5. Please update to 4.7.4 via FTP and then insert Personal Token and you should start receiving update notifications.
Best regards,
YigitHi Alexandru,
Thanks for contacting us!
You can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options to receive updates from WP dashboard. Envato has updated their API and we have implemented those changes in Enfold 4.5, therefore if your client is using an older version than 4.5, you would need to update the theme to the latest version manually – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp then insert Personal Token.
To have an access to theme files and generate a Personal Token, you would need to use ThemeForest account that was used when purchasing the theme.
I hope that helps! Let us know if you have any other questions :)
Cheers!
YigitHi,
Thanks for the logins!
I added following code to bottom of Quick CSS field
#top #payment ul.payment_methods li img { max-width: 90px; }Please review your website :)
Cheers!
YigitHi,
WordPress logins please :)
Edit: If you have updated your URL, please share that as well. Website you previously shared (link in private field) cannot be found on my end.
Best regards,
Yigit-
This reply was modified 5 years, 10 months ago by
Yigit.
May 6, 2020 at 1:29 pm in reply to: PHP Warning: Invalid argument supplied – class-avia-type-fonts.php #1210332Hi,
Sorry for the late reply!
Could you please post FTP and WP logins here privately so we can look into it? I am not getting such warnings on my local installation.
Best regards,
YigitHi,
Sorry for the late reply!
Could you please post a link to your page? I tried logging in with credentials you provided earlier however login page did not work for me.
Best regards,
Yigit -
This reply was modified 5 years, 10 months ago by
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