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Hi Rege,
Thanks for contacting us!
Could you please post a screenshot and show the window? I checked your website and everything seems fine to me :)
You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.Best regards,
YigitHey,
I added following code to bottom of Quick CSS field
@media only screen and (max-width: 767px) { .responsive #top #wrap_all .avia-content-slider-odd.avia-logo-slider .slide-entry.first, .responsive #top #wrap_all .avia-content-slider-odd.avia-logo-slider .slide-entry { width: 12%; clear: none; }} @media only screen and (max-width: 480px) { .responsive #top #wrap_all .avia-content-slider-odd.avia-logo-slider .slide-entry.first, .responsive #top #wrap_all .avia-content-slider-odd.avia-logo-slider .slide-entry { width: 14%; }}Please review your website :)
Regards,
YigitHey,
I de-activated the plugin and checked all of your pages, ALB and Enfold theme options but I cannot see any error in console. How can we reproduce the issue?
Best regards,
YigitNovember 5, 2020 at 3:48 pm in reply to: Woocommerce 5.5/ Enfold 4.7.6.3 : The slider, grid, product list doesn't work #1258631Hi Fabrice,
Thanks for sharing your solution!
We have figured out that issue is related to French translation and we will be updating it in upcoming version.
Please download updated French language files here – https://www.dropbox.com/s/qjhvp49up0ynr3l/fr_FR.zip?dl=0 and upzip them in inside /enfold/lang folder :)
Best regards,
YigitNovember 5, 2020 at 3:40 pm in reply to: Avia Layout Builder Not Showing text content not showing in Element Preview #1258630Hey Marcus,
You can attach “?iframe=true” (without double quotes) to the end of your link to open it in a modal window. If you have a specific scenario in mind, please let us know so we can share the instructions :)
Best regards,
YigitMerhabalar,
Rica ederim! Yardimci olabilecegim her hangi bir konu olursa lutfen tekrardan iletisime gecmekten cekinmeyin.
Iyi gunler & iyi calismalar dilerim.
Best regards,
YigitMerhabalar Ozan :)
Bizimle iletisime gectiginiz ve teklifiniz icin tesekkurler!
Envato ile olan anlasmamiza gore Enfold’un Envato/ThemeForest harici, kendi sitemizde dahil, satisi yasak. Bu yuzden teklifinizi kabul edemiyoruz. Fakat ilginizi cekerse Envato affiliate programini kullanarak – https://envato.com/affiliates/ benzer rakamlarda gelir saglayabilirsiniz.
Thanks for contacting us and for your offer!
Due to our agreement with Envato/ThemeForest, we are not allowed to sell Enfold elsewhere including our own website. Therefore, we cannot accept your offer. Please check out Envato affiliate program – https://envato.com/affiliates/ as it may interest you :)
Best regards,
YigitHey,
“Primary color – Font color for links, dropcaps and other elements” controls it. You can set it separately for different sections.
Regards,
YigitNovember 5, 2020 at 3:06 pm in reply to: Featured image option not to display is not available anymore… #1258617Hi Mark,
Great!
Do you need further assistance on this thread or should we mark it as resolved? :)Best regards,
YigitHi,
You are welcome!
Please copy /enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php file to your child theme inside /shortcode/ folder and find
$html .= "<a href='#prev' class='prev-slide' " . av_icon_string('prev_big') . ">" . __( 'Previous', 'avia_framework' ) . "</a>"; $html .= "<a href='#next' class='next-slide' " . av_icon_string('next_big') . ">" . __( 'Next', 'avia_framework' ) . "</a>";and change it to following
$html .= "<a aria-label='Here goes your label' href='#prev' class='prev-slide' " . av_icon_string('prev_big') . ">" . __( 'Previous', 'avia_framework' ) . "</a>"; $html .= "<a aria-label='Here goes your label' href='#next' class='next-slide' " . av_icon_string('next_big') . ">" . __( 'Next', 'avia_framework' ) . "</a>";Best regards,
YigitHi Renaud,
Thanks for contacting us and for your kind words!
I checked your website. You are currently using a very old version of Enfold, 3.3. I checked your pages as well and I can say updating the theme should not break anything even though you are using a very old version.
You can refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update Enfold to the latest version 4.7.6.4 via FTP. Then, you can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert Personal Token in Enfold theme options to receive auto updates in WordPress dashboard.
Let us know if you have any other questions :)
Best regards,
YigitHi Cia,
Thanks for contacting us!
We are so happy to hear that you love Enfold!
We do not have such program however Envato has. Please see – https://assets.wordpress.envato-static.com/uploads/2020/04/Envato_Affiliate_Program_General_Terms_-_March_2020_1.pdf for more information :)Best regards,
YigitNovember 5, 2020 at 2:20 pm in reply to: Warning: Characters ,[,] might break ALB backend or frontend. #1258608Hey,
I asked the same question myself! :)
That is actually the intended use of the plugin, to add characters that normally break ALB. Some users like to add button titles with characters such as “Read more >” and that breaks ALB.Since you would like to add a Script tag, you actually do not need to worry about breaking it. You can add it into Code Block element as following
<script type="text/javascript" src="https://form.jotform.com/jsform/111111111111"></script>I see this message is confusing in Code Block element so I will ask our devs if we can remove it from Code Block element :)
Regards,
YigitHey,
We have fixed the typo and re-uploaded the child theme. If there is anything else we can do to make your life easier, please let us know! :)
Cheers!
YigitNovember 5, 2020 at 2:02 pm in reply to: How to set up different social network on my pages #1258604Hi Silvi,
Out of the box no but you can use this plugin – https://wordpress.org/plugins/widget-logic/ to add conditions to widget areas :)
Best regards,
YigitNovember 5, 2020 at 2:00 pm in reply to: Pb when installing Enfold theme > Error 404 > No website anymore #1258602Hi,
Great! I am marking this thread as resolved. Please let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitNovember 4, 2020 at 5:53 pm in reply to: Pb when installing Enfold theme > Error 404 > No website anymore #1258367Hi Silvi,
I checked your website and login page loads fine on my end. Have you figured it out already? :)
Cheers!
YigitNovember 4, 2020 at 5:50 pm in reply to: How to set up different social network on my pages #1258363Hi Silvi,
I think the simplest way would be hiding them by using page ID.
I would suggest to add all icons in Enfold theme options > Social Profiles then hide them using CSS.If you need assistance, please add all icons in Enfold theme options and then share pages and let us know which icons you would like to hide :)
Best regards,
YigitNovember 4, 2020 at 5:48 pm in reply to: Remove Copyright > I don't understand where to paste the html code #1258359Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitNovember 4, 2020 at 4:42 pm in reply to: Remove Copyright > I don't understand where to paste the html code #1258328Hi Silvi,
Thanks for contacting us!
Please go to Enfold theme options > Footer to change copyright text. You do not need to edit footer.php file for that. If you would like to remove Kriesi backlink, please simply insert [nolink] in the end of the field – https://imgur.com/a/ckbN2NJ :)
Cheers!
YigitHi,
Could you please provide FTP and WP logins to dev server where we can see the issue? We basically just need to see the issue to figure out what is causing it :)
Regards,
YigitNovember 4, 2020 at 4:03 pm in reply to: Warning: Characters ,[,] might break ALB backend or frontend. #1258314Hey,
Thanks for contacting us!
I tested it and it works fine on my end. Please see my screenshots – https://imgur.com/a/JBsWuC8
Would you like to insert HTML code and display it as is just like following?
<script> Something goes here </script>If so, you can use Code Block element and choose to “Escape HTML Code” in Advanced > Code Block Behaviour.
If not, could you please let us know the steps you took?
Best regards,
YigitNovember 4, 2020 at 3:48 pm in reply to: Logo has hard coded image sizes that are incorrect #1258308Hi,
Thanks for the heads up! I have checked with our devs and they agreed to add a filter for it :)
Cheers!
YigitHi,
You currently have 33 active plugins so I think issue might be plugin related. We would need to de-activate all plugins to test it however as I understood that is not going to be possible on your live site.
Would it be possible for you to create a staging site where we can test? :)
Best regards,
YigitHey JWVK,
Thanks for contacting us!
You are currently using Enfold 3.5.4 which is very old and is not compatible with your WordPress version. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.7.6.4 – https://kriesi.at/documentation/enfold/theme-update/. Then refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert Personal Token in Enfold child theme options to receive auto updates :)
Best regards,
YigitHey Sharon,
Thanks for contacting us!
You are currently using Enfold 3.8 which is a very old version and is not compatible with your PHP and WordPress versions.
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update Enfold to the latest version 4.7.6.4. After that, you can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert your Personal Token in Enfold theme options to receive future updates.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)
Best regards,
YigitHi,
Thanks for contacting us!
Could you please post FTP and WP admin logins here privately so we can look into it? :)
Regards,
YigitHey,
Thanks for contacting us and sorry for the late reply!
– If you are not using a child theme, please switch to child theme – https://kriesi.at/documentation/enfold/child-theme/
– Add the code posted here in functions.php file of your child theme – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
– Go to /enfold/config-templatebuilder/avia-shortcodes/team/ and copy team.php file to your child theme inside /shortcode/ folder
– Open team.php file on your child theme and find following line$output.= "<a rel='v:url' {$tooltip} {$target} class='{$social_class} avia-team-icon ' href='" . esc_url( $social['attr']['link'] ) . "' {$display_char}>";and change it to following
$output.= "<a aria-label='Here goes your label' rel='v:url' {$tooltip} {$target} class='{$social_class} avia-team-icon ' href='" . esc_url( $social['attr']['link'] ) . "' {$display_char}>";Best regards,
YigitHi,
Please go to /enfold/config-templatebuilder/avia-shortcodes/ and replace av-helper-masonry.php file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_7_6_4/config-templatebuilder/av-helper-masonry.php. I tried updating the file in Appearance > Editor but saving did not work. If you would like us to update the file, please post FTP logins here privately as well.
Updated file will be included in upcoming update :)
Best regards,
Yigit -
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