Hi Roger,

Thanks for contacting us!

I checked your website on Safari, Firefox, Opera and Chrome on Mac but pages load fine on my end.

Could you please request a screenshot from your client so we can make sure that we are on the same page? You can upload screenshots on imgur.com or Dropbox public folder and post links here :)

Regards,
Yigit

Hi @mariken,

Yes, it will help. You can read more here – https://kriesi.at/documentation/enfold/optimization/#troubleshoot :)

Cheers!
Yigit

Hi,

Thanks for contacting us and sorry for the late reply!

I added following code to bottom of Quick CSS field and commented a few lines in your code in functions.php file

.custom-subline {
    position: absolute;
    bottom: 0;
    height: 85px;
    width: 100% !important;
    text-align: center;
    color: white;
    background-color: rgba(0,0,0,0.4);
}
.custom-subline p {
    font-size: 25px !important;
    text-transform: uppercase;
}
@media only screen and (max-width: 480px){
.custom-subline{
    bottom: 45px;
}}

Please review your website :)

Best regards,
Yigit

Hi,

You are welcome!

Could you please let us know how “Masquer les controles video” translation could be improved so we can update that string as well? :)

Best regards,
Yigit

Hey,

Thanks for contacting us!

Could you please post temporary logins so we can inspect your page? :)

Best regards,
Yigit

Hi,

@totoro You can download updated French language files here – https://www.dropbox.com/s/qjhvp49up0ynr3l/fr_FR.zip?dl=0 and then replace them in /enfold/lang/ folder via FTP.

If you need our assistance, please start a new thread under Enfold sub forum and attach FTP logins in private content field :)

Best regards,
Yigit

Hi,

Glad Rikard could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

Hey Anna,

Thanks for contacting us!

You are currently using a very old version of Enfold, 4.1.2, which is not compatible with your WordPress and PHP versions.
Please update Enfold to the latest version 4.7.6.4 – https://kriesi.at/documentation/enfold/theme-update/ and then refer to this post – https://kriesi.at/documentation/enfold/theme-registration/ and insert Personal Token in Enfold theme options to receive future updates :)

Best regards,
Yigit

Hi,

Glad @cherrmann could help! Let us know if you have any other questions or issues :)

@cherrmann Thanks for your help! :)

Best regards,
Yigit

Hi Peter,

Thanks for contacting us!

Could you please post your purchase code here privately so we can reset your forum account? :)

Best regards,
Yigit

Hi,

I think you could add all menu items in secondary menu and then divide them using custom CSS.
If you need assistance with it, could you please post a link to your page and a screenshot showing the changes you would like to make? :)
You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

Best regards,
Yigit

Hi,

If you chose “Fix WP bug, disable unique timestamps” option, you can enable them :)

Best regards,
Yigit

Hey,

I updated the theme to the latest version, cleared cache and confirmed issue was fixed. I checked your pages as well and everything seems fine.
Please review your website :)

Cheers!
Yigit

Hey @argusnet,

Please make sure you have flushed cache.
If that does not help, could you please start a new thread under Enfold sub forum and attach temporary admin logins in private content field so we can look into it?

Regards,
Yigit

Hey,

Please refer to this post – https://kriesi.at/documentation/enfold/optimization/#troubleshoot. I believe choosing “Fix WP bug, disable unique timestamps” option will fix the issue :)

Best regards,
Yigit