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Viewing 30 posts - 6,331 through 6,360 (of 82,624 total)
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  • in reply to: White bar under Layer Slider?! #1285719

    Hi,

    We are looking into this issue. That seems to be a bug :)

    Best regards,
    Yigit

    in reply to: video does not show #1285709

    Hey,

    Thanks for contacting us!

    I went to Enfold theme options > Privacy and Cookies > Cookie Handling and enabled “Auto Reload Page” after accepting cookies.

    Please review your website :)

    Best regards,
    Yigit

    • This reply was modified 5 years ago by Yigit.
    in reply to: Masonry – Mouse Over #1285707

    Hi Petra,

    Please post logins here privately so we can look into it.

    Best regards,
    Yigit

    in reply to: Social icons style #1285705

    Hi,
    Please add following code to Quick CSS field in Enfold theme options > General Styling tab and adjust it as needed

    
    #top .social_bookmarks li {
        margin-left: 5px;
    }
    

    Best regards,
    Yigit

    in reply to: Enfold ready PHP8.0 and WordPress 5.6.x #1285555

    Hey,

    Thanks for contacting us!

    is the Enfold Template in the last version ready to use with PHP8.0 and WordPress 5.6.x?

    Yes, the latest version of Enfold, 4.8 is compatible with WordPress 5.6.x and PHP8.

    Is an Update for the Version: 4.4.1 possible?

    Yes, it is possible. Auto update would not work as updated Envato API was implemented in Enfold 4.5 but after manually updating this time, you can insert your Personal Token and receive auto updates in WP dashboard – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token :)

    Let us know if you have any other questions and enjoy the rest of your day!

    Best regards,
    Yigit

    Hi Lana,

    Thanks for contacting us!

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Cheers!
    Yigit

    in reply to: Page creator does not load #1285534

    Hey,

    Thanks! I de-activated them but that did not help. I wanted to enable debugging mode for ALB by adding following code to functions.php file

    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    {
      return "debug";
    }

    but saving did not work.

    Could you please post FTP logins here privately as well so we can edit the file via FTP? :)

    Regards,
    Yigit

    in reply to: Hamburger menu on mobile not working under 4.8 #1285527

    Hi,

    Can we try de-activating all active plugins for testing purposes? I strongly believe issue is related to one of your plugins.

    Best regards,
    Yigit

    in reply to: Need to update theme #1285483

    Hi,

    Glad Nikko could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

    in reply to: Non editable input fields #1285479

    Hi,

    Thanks, though there is no difference unfortunately. Keyboard is locked for some reason and I cannot event open browser’s developer tools when editing Special Heading element.

    I am not really sure if it is related but your server requirements seem to be lower than required – https://kriesi.at/documentation/enfold/hosting-requirement/

    Max input time	-1
    Upload max filesize	2M
    PHP post max size	8M

    I will ask our devs to check this one as well

    Regards,
    Yigit

    in reply to: Update to last version crashed #1285472

    Hi,

    Thanks for contacting us!

    Could you please post WP admin and FTP logins here privately so we can look into it? I believe re-uploading the theme will solve the issue :)

    Cheers!
    Yigit

    in reply to: 4.8 Still has jQuery Mirgrate Issues #1285471

    Hi,

    Thanks for contacting us!

    Could you please go to Enfold theme options > Performance and disable “JS file merging and compression” save theme options, clear cache and then re-enable “JS file merging and compression” and check if that helps?
    It should but if it does not, please create temporary admin logins and post them here privately so we can look into it :)

    Enfold 4.8 was tested with WP beta version 5.7-RC1 and we found no issues. We are currently testing with 5.7-RC2 as well :)

    Best regards,
    Yigit

    in reply to: Non editable input fields #1285465

    Hi,

    Mike has uploaded Enfold 4.8 on your installation and said that it did not help.

    We think this could be related to a plugin conflict however most of your plugins are network active. Would it be possible for you to temporarily de-activate them for testing purposes or create a staging clone where we could test it?

    Best regards,
    Yigit

    in reply to: Hamburger menu on mobile not working under 4.8 #1285463

    Hi,


    @biwales
    Could you please post a link of your website as well? :)


    @goldengate415
    Thanks for your feedback, Rob! :)

    Cheers!
    Yigit

    in reply to: Please contribute and translate Enfold #1285462

    Hi Luigi,

    Our devs synced all language files, I believe team field was removed during the process. We do not remove translators’ info, as you can see, it is present in previous versions.

    Thanks for submitting language files for 4.8. I have submitted them on GitHub as is, like I always do :)

    Best regards,
    Yigit

    in reply to: Update 4.8 crashed #1285450

    Hi,

    I simply renamed old version of Enfold to “enfold-old” and then uploaded version 4.8. After activating new version, I deleted old version. I believe theme files were not overwritten correctly when you updated the theme :)

    Best regards,
    Yigit

    in reply to: Page creator does not load #1285448

    Hey,

    Thanks for contacting us!

    I tried re-uploading the theme but it did not help. Can we try de-activate plugins temporarily for testing purposes? :)

    Cheers!
    Yigit

    in reply to: Transparent Header Scroll Issueq #1285446

    Shalom!

    Thanks for contacting us!

    I checked your website and header works as expected on my end. I attached a short screencast in private content field.

    If you are still having the issues, could you please flush browser cache and check if that helps?

    Best regards,
    Yigit

    in reply to: Update 4.8 crashed #1285437

    Hi,

    I updated Enfold to the latest version via FTP and that helped.

    Please review your website :)

    Best regards,
    Yigit

    in reply to: change background color table rows #1285433

    Hi,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    .main_color tr:nth-child(2n+1) {
        background: gray;
    }
    

    Best regards,
    Yigit

    in reply to: change list bullet into arrow #1285432

    Hi,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    .postid-84 .entry-content-wrapper ul {
        list-style: disclosure-closed;
    }
    

    Best regards,
    Yigit

    in reply to: Social icons style #1285431

    Hey,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    #top #header .social_bookmarks li a {
        background-color: black;
        color: white;
    }
    #top #socket .social_bookmarks li a {
        background-color: white;
        color: black;
    }
    

    Best regards,
    Yigit

    in reply to: Major issues 4.7.6.4 to 4.8 update #1285430

    Hey,

    Thanks for contacting us!

    I am pretty sure issues you are having are related to combination of cache plugin and “JS file merging and compression” option enabled in Enfold theme options > Performance tab.

    Please go to Enfold theme options > Performance tab and disable “JS file merging and compression” and then check “Delete old CSS and JS files?” at the bottom and save Enfold theme options and then clear cache in your caching plugin and check for the issues. It should be working fine. After confirming that, you can enable “JS file merging and compression” option again.

    If it does not help, please create temporary admin logins and post them here privately so we can look into it :)

    Best regards,
    Yigit

    in reply to: Hamburger menu on mobile not working under 4.8 #1285429

    Hi,

    Thanks for contacting us!

    Could you please go to Enfold theme options > Performance and disable “JS file merging and compression” and check “Delete old CSS and JS files?” at the bottom and save theme options, flush cache and check if that helps?
    After that you can enable JS file merging and it should work as expected. If it does not, please create temporary admin logins and post them here privately so we can look into it :)

    Regards,
    Yigit

    in reply to: How to run Flagship and WordPress 5.6.2? #1285426

    Hey,

    Thanks for contacting us!

    We have discontinued all of our older themes including Flagship back in 2018. Kriesi has announced with this blog post – https://kriesi.at/archives/wordpress-5-0-and-enfold-4-5-1.

    The latest compatible version of WordPress for Flagship theme was 4.4 and I am afraid it would not work on WP 5.6.x

    Regards,
    Yigit

    in reply to: Enfold menu transparent problem #1285425

    Hi Rasmus,

    You are welcome!
    We have released Enfold 4.8. You can update the theme and remove the plugin :)

    Best regards,
    Yigit

    Hi Maria,

    Thanks for contacting us!

    I went to Enfold theme options > Performance and disable JS file merging and compression as you are already doing that using SG Optimizer plugin :)

    Please review your website :)

    Cheers!
    Yigit

    in reply to: Update 4.8 crashed #1285392

    Hi,

    Thanks for contacting us!

    Could you please post WP admin and FTP logins here privately so we can look into it?

    Best regards,
    Yigit

    in reply to: Enfold 4.8 – PHP 8.0 (under progress) #1285391

    Hey Peter,

    It is compatible.
    I have edited change log on our docs and we will edit the one on ThemeForest shortly as well :)

    Regards,
    Yigit

    in reply to: User account on your Website #1285367

    Hi Petra,

    Thanks!

    Please see private content field below :)

    Best regards,
    Yigit

Viewing 30 posts - 6,331 through 6,360 (of 82,624 total)