Viewing 23 posts - 1 through 23 (of 23 total)
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  • #1285379

    In previous versions the Hamburger menu was not working on mobile phones. You told us to use the Enable jQuery Migrate Helper plugin as a temporary fix until the next release.
    The upgrade to 4.8 has not fixed it. I have reactivated the Enable jQuery Migrate Helper but that does not now fix it.

    #1285390

    I can confirm also the hamburger menu (as well as shrinking header and header overlay text) is completely broken under 4.8

    #1285429

    Hi,

    Thanks for contacting us!

    Could you please go to Enfold theme options > Performance and disable “JS file merging and compression” and check “Delete old CSS and JS files?” at the bottom and save theme options, flush cache and check if that helps?
    After that you can enable JS file merging and it should work as expected. If it does not, please create temporary admin logins and post them here privately so we can look into it :)

    Regards,
    Yigit

    #1285457
    This reply has been marked as private.
    #1285460

    For what it’s worth, the mobile hamburger menu is working perfectly on my site under 4.8.

    #1285463

    Hi,


    @biwales
    Could you please post a link of your website as well? :)


    @goldengate415
    Thanks for your feedback, Rob! :)

    Cheers!
    Yigit

    #1285474
    This reply has been marked as private.
    #1285527

    Hi,

    Can we try de-activating all active plugins for testing purposes? I strongly believe issue is related to one of your plugins.

    Best regards,
    Yigit

    #1285535

    I have deactivated every single plugin together and there is still a problem with mobile menu

    #1285682

    Hi Barry,

    Can you please keep them deactivated for a day for us to check?

    Best regards,
    Victoria

    #1285764
    This reply has been marked as private.
    #1286019

    Hi Barry,

    Can you make a staging website so that we can do that there and isolate the issue?

    Best regards,
    Victoria

    #1286054
    This reply has been marked as private.
    #1286064

    I have just upgraded to 4.8.1 and the hamburger menu on mobile is FIXED.
    Many thanks to you and the Enfold team.

    #1286281

    Hi Barry,

    Great, I’m glad to hear that it’s working as it should again. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #1291108

    Hello,
    I’ve got the same problem. Hamburger ist not working on mobile. WP Version fixed on 17.03.21 to 5.7. And enfold has 4.8.1. Last week every is working perfect. Today it’s broken. Did not really know what happend….

    Thanks for help.

    Regards,
    Sylvia

    • This reply was modified 3 years, 6 months ago by Xenobyte.
    #1291140

    I have same issue: WP 5.7/Enfold 4.8 and my mobile hamburger suddenly isn’t working. avaansmedia.com

    #1291702

    Hi,

    @tsays: The mobile menu seems to be working properly on our end. Have you tried removing the cache and/or disabling the Enfold > Performance > File Compression settings?

    @xenobyte: We can reproduce the issue on your site, but we are not yet sure what is causing it and we do not see any errors in the browser console. Did you modify the header.php or the includes > helper-main-menu.php file?

    Please try to install the following plugin, then set jQuery to the legacy version.

    // https://wordpress.org/plugins/enable-jquery-migrate-helper/

    Best regards,
    Ismael

    #1291866

    @ismael: thank you so much for responding. I tried changing settings in Performance. It didn’t work, so I went through the plugins and sure enough it was a Page Speed plugin causing the issue. Is there a known list of plugins that cause functionality issues with Enfold? I’d sure love to see that or be directed to it if there is.

    #1292015

    Hi,


    @tsays
    disabling compression and then clearing cache in plugin settings should fix it :)

    Best regards,
    Yigit

    #1292707

    Hi @ismael,
    I have installed the plugin you recommended an set jQuery to version “legacy 1.12.4-wp”.
    But nothing happened. :-(
    The problem with the burger menu is still there and no problem recorded in the plugin.

    I’m a uncertain, because the file “helper-main-menu.php” has an alteration date 29.03.21.
    Is there a chance to rollback this file? I’ve done an update on the 17th of march, but can not remind of a further alteration in the 29th. ;-(

    I do not really know, what to do know?

    Thanks for help.

    #1292769

    Hi @Xenobyte,

    Do you remember in which version you have modified helper-main-menu.php file? If you do, we can send you a copy of that file so you can compare it with the one you have in your child theme and apply the changes you made on that file on updated file.

    Also, please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post

    Best regards,
    Yigit

    #1292776

    New post is opened.
    #1292775

Viewing 23 posts - 1 through 23 (of 23 total)
  • The topic ‘Hamburger menu on mobile not working under 4.8’ is closed to new replies.