Hi,

We are using avia-element-paging to avoid conflict with WordPress’ pagination. For example, if you have blog and portfolio elements on the same page and want to go to second page of blog, without this solution you would go to second page of portfolio as well.
Unfortunately, we do not have a solution for this.

Best regards,
Yigit

Hi Christian,

Thanks for contacting us!

You would need to set your profile picture on Gravatar. Please see – https://wordpress.org/support/article/how-to-use-gravatars/ for more info :)

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Best regards,
Yigit

Hi,

Thanks for contacting us!

Inserting the link as following in Button element works for me
https://www.youtube.com/embed/RD01nHuYIks?autoplay=1&iframe=true

Please see my testing page in private content field.

Regards,
Yigit

Hi,

Thanks @SearchWP!

@acscreativenew we have updated our docs- https://kriesi.at/documentation/enfold/search/#use-searchwp-instead-of-the-standard-search. Please use this code instead :)

Best regards,
Yigit

Hi @comkapi,

Thanks a lot! However I cannot see them on – https://github.com/KriesiMedia/enfold-language-files. Could you please try making a pull request again or post them here? :)

Best regards,
Yigit

Hi,

Enfold is not a free theme, Martin. It is premium one. There are still people out there who download it illegally and then come to us for support. To make sure that we are providing support to people who actually bought the theme, we only provide support to our registered users and registering is only possible with a valid purchase code you get from ThemeForest.

As I mentioned before, we exclusively sell our theme on ThemeForest and we follow their rules and policies. Free lifetime updates is their policy.

You do not need to go to ThemeForest to download each update, you can generate a Personal Token on your Envato account once and insert it in Enfold theme options > Theme Update to receive auto updates in WP dashboard. To be able to do that, you need to have a ThemeForest account with valid purchase :)

I understand your frustration and really hope you can get your account issues resolved with Envato soon!

Best regards,
Yigit

Hi

@sna0010 You are currently using a very old version of the theme which is not compatible with your PHP version.

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.1.

Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)

Regards,
Yigit

Hi,

I could reproduce the issue on my local installation. I tried switching to default Twenty Twenty-One theme and it does not seem to work there either. Please see – https://imgur.com/a/kIaI3K6. As you can see in source code, I set font size to 60px but it is not 60px on frontend :)

I will report the issue to our devs.

Best regards,
Yigit

Hi Dan,

Thanks for your patience!

I have contacted SearchWP team and ask them to help us update the snippet again. I shared a copy of Enfold, link to this thread as reference and requested a copy of SearchWP in case they do not have time so our devs can look into it.

We will update you here :)

Best regards,
Yigit

Hi,

I have noticed JS errors in console related to “RaraTheme Companion” plugin. I have de-activated the plugin and your Masonry Gallery element showed up :)

Best regards,
Yigit

Hey Olga,

Thanks for contacting us!

You can register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Cheers!
Yigit

Hi Chris,

You are welcome!

We will keep the thread open and wait to hear from you :)

Best regards,
Yigit

Hi Chris,

Thanks for your patience!

I tried to update the theme on your dev site however maximum upload file size is 2 MB so I could not.

I checked your parent theme and it seems like you have added the code I attached in private content field into the bottom of functions.php file of your parent theme. I deleted it from your parent theme and added it to functions.php file of your child theme. If you have not made any other changes on parent theme files, you can go ahead and update the theme.

If you would like us to update the theme for you, please post FTP logins privately as well or contact your hosting provider and ask them to increase maximum upload file size to at least 32M :)

Cheers!
Yigit

Hi Hanna,

Great! We will be waiting for your thread :)

Best regards,
Yigit

Hey!

You are welcome, always happy to help!

Unfortunately we do not have an ETA for the next release yet however srcset support is added for logo as well :)

Regards,
Yigit