Hi,

Thank you for contacting us.

I checked your site and tried to load the ALB(Advanced Layout Builder) The pages are loading fine for me

However, I noticed some errors in the console

This may be due to plugin conflict or other reasons as mentioned int he below link. Please perform the troubleshooting steps mentioned in the below link.

Also noticed you are still using old API key please re-register your theme again

Best regards,
Vinay

Hi,

Thank you for contacting us.

We have removed the old themes and demos but here you can get a cached view of all our old themes
http://webcache.googleusercontent.com/search?q=cache:https://kriesi.at/themes/abundance/

I’m sorry apart from this there is nothing much I can help you with as we have switched to a one product company as you may have already read on the blog.

In future as WordPress gets updated, old themes may completely stop working so we highly recommend switching to Enfold or any theme of your choice which will be compatible with future versions of WordPress.

Best regards,
Vinay

Hey Mavone1,

Thank you for contacting us.

Please check the documentation for step by step instructions to import content from other demos.

Hope this helps :)

Best regards,
Vinay

Hi,

Thank you for contacting us.

Yes, it is possible to have a parent menu which can display submenu on hover.

Do to so please follow the below steps:

1. Go to Appearance > Menus

2. Select custom links from the left side menu options.

3. Add a new parent menu item in the “link text” and use ” # ” for the URL field and click on Add to menu.

4. Drag and drop the submenu items to indent under the parent menu item :)

Best regards,
Vinay

Hi,

Thank you for contacting us.

I have checked your example site and the code I provided produces the same result.

I’m not sure what you see on your end? If you still have any issue please upload a screenshot/mockup of the end result you want to one of the below sites and share the link here so we can help you better :)

https://snag.gy/
https://ctrlv.cz/en/
https://imgur.com

Best regards,
Vinay

Hi,

Thank you for contacting us.

To remove the underline from the active main menu link please follow the instructions provided in the documentation :)

Best regards,
Vinay

Hey jeaustin,

Thank you for contacting us.

There could me multiple reasons why the Layout BUilder is not loading properly for you. Please carefully follow the troubleshooting steps mentioned in the docs.

Best regards,
Vinay

Hi,

Thanks you for sharing your solution and sorry for the delay.

1. You do not have to choose all portfolio subcategories to get sorting just hold the ctrl key and click on the required categories. I have created a test page and shared the link for in private.
2. I understand what you are saying but every user has a different requirement so I think it was a development decision to provide an option to select the categories as per user choice :)

Best regards,
Vinay

Hi,

There are many errors due to which your site is not loading.

A plugin conflict may be one of the reasons for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

Thanks for your cooperation :)

Best regards,
Vinay

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

/* CSS - */

/* hide mobile menu icon and display text menu */

@media only screen and (max-width: 767px) {

  #top #header .av-burger-menu-main {
  	display:none;
  }
  }

Best regards,
Vinay

Hey antfazz,

Thank you for contacting us.

Please enable the Geo Coding service and try again.

Google Map

After making the changes please wait for some time until the update is propagated on Google.

If this does not work please try and create a completely new API key with all the services enabled.

You may not see the changes until the cached files are cleared in your browser.

Please perform the below steps to clear the browser cache:

1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

Best regards,
Vinay

Hi,

Thank you for contacting us and appreciate your reply.

The “read more” text can be changed using a similar jQuery function by selecting the right CSS class names of the slider and button text.

Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Vinay

Hey Konstantin,

Thank you for contacting us.

I checked your site and the icons appear in color. Please see attached screenshot.

Thank you for using Enfold.

Best regards,
Vinay

Hi,

Thank you for contacting us.

I checked your site but the screenshot you shared is much different from what the site looks like now. I have attached a screenshot of what it looks like on my end.

If you still need help please would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Vinay

Hey NHAT TAN,

Thank you for contacting us.

reduce the left and right gaps in mobile please use the below CSS.

@media only screen and (max-width: 767px) {
.responsive #top.single #wrap_all .container {
    width: 100% !important;
    max-width: 95% !important;
}}

Best regards,
Vinay