Forum Replies Created
-
AuthorPosts
-
May 7, 2019 at 7:21 pm in reply to: Achievability of certain requirements with Enfold possible? #1098174
Hey Lars Hansen,
Thank you for contacting us and sharing the details.
After carefully looking at the requirement I can tell you that the customization of the theme elements is possible.
But, it would require quite some time and customization of the theme to achieve this. If it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Do check out the enfold documentation and theme elements to get a head start.
Best regards,
VinayHi,
Thank you for contacting us.
Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
A plugin conflict may be one of the reasons for this issue.
To find which plugin is causing the conflict please follow these steps:1. Access the wp-content\plugins folder via FTP and rename it as plugins-old to Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.Now, try to access the admin area. If you are able to login activate one plugin at a time and refresh until you find the plugin in conflict.
We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayHi,
Thank you for contacting us.
Yes I saw the png.
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
Best regards,
VinayHi,
Please change the transparent header setting in the homepage > Layout > Header visibility
Best regards,
VinayHi,
Thank you for contacting us.
Sorry about the confusion but by default, only the icon shortcode is listed.
If you prefer to view the shortcode for other elements please enable debug mode by adding the code provided in this link to your functions.php file which can be accessed from Appearance > Editor
This lets you view the shortcode for all the page elements.
Best regards,
VinayHey quikretecanada,
To add a sonarEffect animation to your images please follow the below steps.
1. Enable custom CSS class name support.
To enable custom CSS class name, please go to Enfold theme options > Layout Builder and check “Show element options for developers” for more information please check our documentation.
2. Give your image a custom CSS class name “mySonarEffect”.
3. Add this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ .mySonarEffect img:hover { animation: mySonarEffect .85s infinite; transition: background-color 0.5s; transition: 0.5s ease all; } @keyframes mySonarEffect { 0% { box-shadow: 0 0 0 0 #fff; } 100% { box-shadow: 0 0 0 15px rgba(255, 255, 255, 0); } }
Best regards,
VinayHi,
We would like to apologize for the delay and thank you for your understanding.
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
Best regards,
VinayHi,
Glad we could help!
1. The correct approach for the effect you are trying to create would be to add a white background to the column element from the column options and select the border-radius from the built-in border options.
The current approach is more of a crude hack so we have to use extra CSS. If you follow the above method then no need to use the extra code :)
2. The above approach should resolve the 2nd issue as well.
Thank you for using Enfold :)
Best regards,
VinayHi,
To add a background image to both the header and meta area please use the below code in Quick CSS
#top #header_meta { background: transparent; }
Go to Enfold > General Styling > Logo Area > Background and upload your image. Please make sure the image large enough to cover the header area or use the repeat option :)
Best regards,
VinayHi,
Thank you for writing back to us.
My intent was to help you resolve the issue, but if you felt otherwise I apologize for the misunderstanding and with all due respect I seek your co-operation to resolve this issue.
I see the title of your ticket is different from the issues you have mentioned and Mike has already provided the solution for the issues which you have mentioned earlier here.
Adding multiple issues in the same ticket can snowball and create confusion and take more time to resolve. Please create new tickets for different issues.
To upload a screenshot/mockup go to one of the below sites and share the link here so we can help you better :)
https://snag.gy/
https://ctrlv.cz/en/
https://imgur.comBest regards,
VinayMay 3, 2019 at 5:54 am in reply to: Icon list: "minimal small list" in animated version, when animation activated #1096728Hey NieuweDag,
Thank you for contacting us.
By default, the animation for minimal style is disabled.
However, we can selectively make the big icons list look similar to minimal icons list with the animation. To achieve this we need to reduce the icon size of the big icons.
First, enable developer options from Enfold > Layout Builder > Enable Developer Options.
Add a custom class name to the icon list “custom-list-style”. and add the below CSS code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* Icon Style */ #top .custom-list-style .avia-icon-list .iconlist_icon { line-height: 64px; font-size: 20px; margin-right: 0px; color: #00f; background: transparent !important; } /* Remove Icon List Timeline */ #top .custom-list-style .avia-icon-list .iconlist-timeline { border: none!important; }
Best regards,
VinayMay 2, 2019 at 9:13 pm in reply to: show social icon Mobile device second menu on top (header) #1096579Hey marcobe,
Thank you for contacting us.
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ @media only screen and (max-width: 989px) and (min-width: 350px) { .responsive.html_mobile_menu_tablet #top #header #header_meta .social_bookmarks { display: block !important; }}
If you still have an issue please post the link to your site so we can help you better.
Best regards,
VinayHey StormWebDesign,
Thank you for contacting us.
You can change the header behavior from Enfold > Header > Header Behavior
For more information please check the documentation.
Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
VinayHey Sascha,
Thank you for contacting us.
The icons look fine on my end (Screenshot attached). You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
The below CSS code can be added to the “Quick CSS” section under Enfold > General Styling
/* Header Social Icon color */ #top #header .social_bookmarks li a { color: #881150; }
Best regards,
VinayHi,
Thank you for contacting us.
Please try the options “Logo center, Menu above” from Enfold > Header > Menu and Logo Position
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)
Best regards,
VinayHi,
It would require quite some time to build a custom function and add the modifications to the theme files, so I am sorry to tell you that this is not covered by our support.
The below plugins is note tested with Enfold but it has worked for others. Please feel free to try a plugin that suits your needs
Old Post date remover
WP Plugin ArchiveHowever, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VinayHi,
Thank you for writing to us.
The theme update process is not related to this issue. It usually takes some time for the cache to expire. You can enable CSS merging again after 48 hours and it should work fine.
If you like to use a third party plugin please disable the CSS and JS merging options. You can try “W3 Total Cache” plugin.
Best regards,
VinayHey Wouter,
Thank you for contacting us.
One of the line looks like a color section border. Please open the color section options and select the border styling option as as none.
Best regards,
VinayHey Eric,
Thank you for contacting us.
Please check the last step “Assigning a menu” in “Menu setup” section.
1. Go to Appearance > Menu
2. Select footer menu
3. Uncheck from the bottom where it say’s “Footer menu”.Best regards,
VinayHey rob,
Thank you for contacting us.
Please view all our demos here https://kriesi.at/themes/enfold-overview/
I’m not sure what exactly you are looking for. Please share an example link to what you like so we can assist you better.
Best regards,
VinayHi,
Glad this issue is resolved!
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)
Best regards,
VinayHi,
You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
If you still have any issue please post the admin login details in private content area so we can take a look at the issue.
Best regards,
VinayHi,
Thank you for contacting us.
To create a slider like that please use the grid layout and add 3 sliders inside the grid section. Please not you may have to use some custom CSS to adjust the position of the slider. Once you get started we can help you with the CSS.
Best regards,
VinayHey sailflags,
Thank you for contacting us.
Did you add any custom CSS after which the problem started?
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VinayHi,
Thank you for contacting us.
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
VinayHi,
Thank you for sharing the details.
For testing purpose I tried to upload a fontello zip file but I’m unable to upload as your server does not support this feature.
Please contact your hosting provider and let us know when you are able to upload a new fontello or flaticon zip file.
Best regards,
VinayHi,
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
Best regards,
VinayHi,
1. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ #mc_embed_signup { max-width: 88%; }
2. The position of the form is displayed correctly on my system. I used Chrome browser to view your site. Let us know what device and browser are you using?
Please make sure to have cleared the browser cache and also the cache files on your website.
Best regards,
VinayHi,
Thank you for contacting us.
Ismael has already corrected the script so no action is required from your side.
I checked the image library and found out there is no image by name “grain_top.png” that is the reason you are getting a 404 error.
Please re-upload the image and try again, it should work as intended. In case you have any issue please share the URL of the page and point our how we can re-produce the issue.
Best regards,
Vinay -
AuthorPosts