Page 618 – Support | Kriesi.at – Premium WordPress Themes

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February 23, 2019 at 7:17 pm in reply to: Work with variables – sent by enfold form | avia_process_form_data #1070747

Victoria
Inactive Moderator

Hi royaltask,

Yes, this should work. Have you tried it yet?

Best regards,
Victoria

February 23, 2019 at 7:14 pm in reply to: fullwidth quad menu / no burger menu / transparent header #1070746

Victoria
Inactive Moderator

Hi metafora29,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 23, 2019 at 7:13 pm in reply to: Dynamic css troubles and design customization #1070745
Victoria
Inactive Moderator
Hi artspbseo,

If the code from Quick css does not work, you might want to validate all the code you have in there.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.logo {
  display: none;
}
.single-product-main-image {
    width: 45%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 23, 2019 at 7:05 pm in reply to: custom single product page – product slider / gallery #1070744

Victoria
Inactive Moderator

Hey hotspot,

Do you mean you’re making a new template or you’re doing it with the Advanced Layout Builder?

Best regards,
Victoria

February 23, 2019 at 7:01 pm in reply to: Backup #1070743

Victoria
Inactive Moderator

Hi therealdeveloper,

Which version of php are you running?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 23, 2019 at 6:57 pm in reply to: Issue with Enfold 4.5.4, need download link for Enfold 4.5.3 for test purpose #1070741

Victoria
Inactive Moderator

Hey Julien,

The link is attached in private.

Best regards,
Victoria

February 23, 2019 at 6:55 pm in reply to: Problem with Demo Enfold 2017 #1070740

Victoria
Inactive Moderator

Hey bmares,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Please refer to this article in our docs

Import Demos

Best regards,
Victoria

February 23, 2019 at 6:55 pm in reply to: Automatic update fails #1070739

Victoria
Inactive Moderator

Hey igroeller,

Please refer to solutions in this thread

problem update 4.5 failed

Error with updating theme

If you need further assistance please let us know.
Best regards,
Victoria

February 23, 2019 at 6:54 pm in reply to: Pictures not showing after wordpress update #1070734

Victoria
Inactive Moderator

Hey stofson,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 23, 2019 at 6:52 pm in reply to: Title in Post Slider not acting responsive #1070732

Victoria
Inactive Moderator

Hey KingFilly,

Could you please attach some screenshots of the issue?

I cannot seem to reproduce.

Best regards,
Victoria

February 23, 2019 at 6:50 pm in reply to: Style Product Category with Title Over Image with Overlay #1070730

Victoria
Inactive Moderator

Hey Marc,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

February 23, 2019 at 6:48 pm in reply to: Remove opaque color in Gallery with link to ligthbox. #1070728

Victoria
Inactive Moderator

Hey aintzerga,

https://cl.ly/7df7c13b9c53 Do you mean you want to change the color here?
https://cl.ly/a25f131979b5 Or you don’t want this overlay?

Best regards,
Victoria

February 23, 2019 at 6:46 pm in reply to: Update to 4.5.3 Failed #1070726

Victoria
Inactive Moderator

Hi timbright,

Please refer to a solution posted here

Update 4.5.2 to 4.5.3) doesn't work

If you need further assistance please let us know.
Best regards,
Victoria

February 23, 2019 at 6:45 pm in reply to: Can't change visibility on pages #1070725

Victoria
Inactive Moderator

Hey SAdesignsUnltd,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which pages is it happening on?

Best regards,
Victoria

February 23, 2019 at 6:44 pm in reply to: Advanced styling options not working #1070724

Victoria
Inactive Moderator

Hi Art,

https://cl.ly/ab33e285da1d This is the option Rikard was referring to.

https://cl.ly/8c167e09eea4 Do you mean these styles are not applying?

Can you please give us the link to the page where the styles are not applying?

Best regards,
Victoria

February 23, 2019 at 6:06 pm in reply to: Hide date in Portfolio Feed Widget #1070716

Victoria
Inactive Moderator

Hi Ivana,

Best regards,
Victoria

February 23, 2019 at 6:04 pm in reply to: Plugin Button Missing Above Editor #1070714

Victoria
Inactive Moderator

Hey scotthco,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 23, 2019 at 6:01 pm in reply to: Any issues with WordPress 5.1 update and Enfold 4.5.4? #1070713

Victoria
Inactive Moderator

Hi Lucas,

Please let us know how that worked for you and if you need any more help.

Also, check the server log for error?

Best regards,
Victoria

February 23, 2019 at 5:55 pm in reply to: Duplicating Prices and store #1070711

Victoria
Inactive Moderator

Hi shannonjhester,

Please share the screenshots of the issues that you’re having. I could not see the one with the prices being duplicated.

You can upload screenshots to a service like Dropbox and send us the links here.

Best regards,
Victoria

February 23, 2019 at 5:53 pm in reply to: Duplicated Pricing #1070710

Victoria
Inactive Moderator

Hi Shannon,

Can you please tell us what to to to see the issue?

Best regards,
Victoria

February 23, 2019 at 5:50 pm in reply to: Enfold bug to update v2? #1070708

Victoria
Inactive Moderator

Hey Zetrh,

Please try the following plugin in order to clear WordPress transients: https://wordpress.org/plugins/transients-manager/

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 23, 2019 at 5:47 pm in reply to: refund #1070707

Victoria
Inactive Moderator

Hey kirill klimov,

All transactions are handled by ThemeForest so you’ll need to open up a support ticket with Envato (the parent company) here I believe: http://support.envato.com/

Best regards,
Victoria

February 23, 2019 at 5:46 pm in reply to: Hamburger menu icon does not work on click #1070706

Victoria
Inactive Moderator

Hey web6s,

Could you please clear the cache, check again and get back to us.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

February 23, 2019 at 5:43 pm in reply to: Best way to proceed in upgrading from 3.6.1 #1070705

Victoria
Inactive Moderator

Hey Antony,

Please refer to the procedure posted here

problem update 4.5 failed

If you need further assistance please let us know.
Best regards,
Victoria

February 23, 2019 at 5:41 pm in reply to: re-optimizing images change the look #1070704

Victoria
Inactive Moderator

Hey lech07,

Could you please attach some screenshots of the issue? What did it look like before?

Best regards,
Victoria

February 23, 2019 at 5:40 pm in reply to: Lightbox / How can I change the background-colour? #1070703

Victoria
Inactive Moderator

Hi Carsten,

You don’t have to change it if you don’t need.

Glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

February 23, 2019 at 5:38 pm in reply to: transparent header and slider on mobile displays #1070702

Victoria
Inactive Moderator

Hey strikerdesign,

Please refer to the solution in our docs

Header

If you need further assistance please let us know.
Best regards,
Victoria

February 23, 2019 at 5:34 pm in reply to: breadcrumbs and title #1070699
Victoria
Inactive Moderator
Hey strikerdesign,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
    .breadcrumb-trail .trail-end {
        margin: 0 auto;
        display: block;
        float: none;
    }
}
```
Please refer to the docs

Breadcrumbs

If you need further assistance please let us know.

Best regards,
Victoria
February 23, 2019 at 5:25 pm in reply to: Change default sidebar for custom post types #1070697

Victoria
Inactive Moderator

Hey MSchrauf,

You might want to consider using a plugin like this

Custom Sidebars – Dynamic Widget Area Manager

If you need further assistance please let us know.
Best regards,
Victoria

February 23, 2019 at 5:15 pm in reply to: Center Social Icons (Row of Icon elements vs. Socket icons) #1070694

Victoria
Inactive Moderator

Hi AJDesignCo,

It will be easier to center them if you put them in a 1/1 element and wrap them in some div with a custom class, then we can provide a solution that will be responsive and clean.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 18,511 through 18,540 (of 38,325 total)

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