Page 461 – Support | Kriesi.at – Premium WordPress Themes

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September 4, 2019 at 6:24 pm in reply to: Using the Advanced Layout Builder on custom post type #1134015

Victoria
Inactive Moderator

Hey Johann,

Please have a look at our docs here

Intro to layout builder

If you need further assistance please let us know.
Best regards,
Victoria

September 4, 2019 at 6:23 pm in reply to: Main menu Advanced Styling not changing #1134013

Victoria
Inactive Moderator

Hi andyux,

There was a missing closing brace in the Quick css and so the code added after did not work. Please check now.

Best regards,
Victoria

September 4, 2019 at 6:18 pm in reply to: Move mobile menu to the bottom of the website and make it fixed? #1134011
Victoria
Inactive Moderator
Hey coolicious,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {

  .responsive #header_main .main_menu {
    display: none !important;
  }
  .responsive #header_main_alternate {
    display: block;
}
    .responsive #top #wrap_all #header_main_alternate .main_menu{
       display: block !important;
       position: fixed !important;
       bottom: 0;
       top: auto;
       background-color: #ccc;
  }
  .html_header_top.html_logo_center #top #header_main_alternate .main_menu ul {
      padding: 30px 5px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 4, 2019 at 6:10 pm in reply to: Problems with uploading a font #1134005

Victoria
Inactive Moderator

Hi GraphicEyeDK,

Can you share the zip that you’re uploading too?

Best regards,
Victoria

September 4, 2019 at 6:05 pm in reply to: LayerSlider WP Version 6.9.1 not working in EnfoldVersion: 4.6 #1134002

Victoria
Inactive Moderator

Hi tiredagent,

Best regards,
Victoria

September 4, 2019 at 5:59 pm in reply to: Excerpts not working properly … #1133995

Victoria
Inactive Moderator

Hey lmackinnon,

You can adjust the setting here in Settings > Reading:

Best regards,
Victoria

September 4, 2019 at 5:57 pm in reply to: Advert obscuring images in desktop view #1133993

Victoria
Inactive Moderator

Hey Timothy,

Can you disable caching and minification for now?

The banner below the menu is not showing up on my end at all.

Best regards,
Victoria

September 4, 2019 at 5:50 pm in reply to: Horizontal Gallery caption and button #1133987

Victoria
Inactive Moderator

Hi bobfurgo,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

September 4, 2019 at 5:48 pm in reply to: API Token Issue #1133983

Victoria
Inactive Moderator

Hi MadRhino,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 4, 2019 at 5:44 pm in reply to: Youtube videos not playing #1133979

Victoria
Inactive Moderator

Hey Karl,

Can you please make a small screencast of the issue?

Best regards,
Victoria

September 4, 2019 at 5:42 pm in reply to: API key does not work #1133976

Victoria
Inactive Moderator

Hi Santiago,

Best regards,
Victoria

September 4, 2019 at 5:39 pm in reply to: Woocommerce Layout and Styling #1133970

Victoria
Inactive Moderator

Hi Tommy,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

September 4, 2019 at 5:38 pm in reply to: using a site for the footer and using transparent header issue #1133969

Victoria
Inactive Moderator

Hey nautrino,

Best regards,
Victoria

September 4, 2019 at 5:35 pm in reply to: page loading issues #1133967

Victoria
Inactive Moderator

Hi Nancy,

A lot of users here use Autoptimize and WP super cache, you can try using them too.

Best regards,
Victoria

September 4, 2019 at 5:33 pm in reply to: Mailchimp Error Mess "Diese e-Mail-Adresse ist bereits eingetragen, danke sehr!" #1133966

Victoria
Inactive Moderator

Hi nautrino,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 4, 2019 at 5:33 pm in reply to: "menu av-main-nav" verbergen, aber das Hamburger-Menü sollte sichtbar bleiben #1133964

Victoria
Inactive Moderator

Hey dck15,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 4, 2019 at 5:28 pm in reply to: video on mobile #1133963

Victoria
Inactive Moderator

Hey stellr,

Please have a look at the following thread
https://kriesi.at/support/topic/video-embed-autoplay-mobile-issues/

If you need further assistance please let us know.
Best regards,
Victoria

September 4, 2019 at 5:26 pm in reply to: Images for iconbox and maybe even an icongrid #1133961

Victoria
Inactive Moderator

Hi rmatus,

Did you get it working for you or do you need more help?

Best regards,
Victoria

September 4, 2019 at 5:25 pm in reply to: LOGO not showing on GOOGLE CHROME #1133960

Victoria
Inactive Moderator

Hi Harry,

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

September 4, 2019 at 5:21 pm in reply to: ReCaptcha error after the update #1133956

Victoria
Inactive Moderator

Hi Karin,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 4, 2019 at 5:18 pm in reply to: Increase width of sub Menu #1133955

Victoria
Inactive Moderator

Hi Williamenzie,

Can you please make that account admin, I cannot see the theme options and cannot check the Quick css.

Best regards,
Victoria

September 4, 2019 at 12:01 pm in reply to: How to reduce the header text size of blog posts？ #1133797
Victoria
Inactive Moderator
Hi jack000486,

Do you need something like this:
```
h3.slide-entry-title {
  line-height:16px !important;
  font-size: 16px;
  color: red;
}
```
Best regards,
Victoria
September 4, 2019 at 12:00 pm in reply to: How to add ALT text to easy slider image #1133795

Victoria
Inactive Moderator

Hi dlambers,

You can limit the height of the images by css, but the images will be cut at the bottom. If you want the images to be the same size, the original images have to be the same size.

Best regards,
Victoria

September 4, 2019 at 11:58 am in reply to: Product-category banner issue #1133793

Victoria
Inactive Moderator

Hi Blue_Bear,

You have the config.php for the WooCommerce in your child theme, did you customize this part there?

Best regards,
Victoria

September 4, 2019 at 11:35 am in reply to: Page numbers also on top of page #1133781

Victoria
Inactive Moderator

Hey Henk,

Which page numbers are you referring to? I am not seeing any here.

Could you please attach some screenshots of the issue and please specify the page where is it happening.

Best regards,
Victoria

September 4, 2019 at 11:34 am in reply to: Recaptcha problem expired session time #1133780

Victoria
Inactive Moderator

Hi Luc,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 4, 2019 at 11:32 am in reply to: Image size from product categories photos in Woocommerce #1133778

Victoria
Inactive Moderator

Hey rixi,

You might want to look at the general WooCommerce forum for the answer to this.

How To Change Woocommerce Product Image Size

woocommerce-single-product-image/embed/#?secret=P9isIpyWzo" data-secret="P9isIpyWzo" width="600" height="338" title="“How To Change <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">Woocommerce</a> Product Image Size” — Atlantis Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria

September 4, 2019 at 11:28 am in reply to: mega menu image link not aligning properly #1133777

Victoria
Inactive Moderator

Hi RedRaphDK,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 4, 2019 at 11:26 am in reply to: Layer-Slider wird plötzlich nicht mehr angezeigt #1133776

Victoria
Inactive Moderator

Hi Philipp,

Layer Slider seems to be working now with the Autoptimize enabled. Do you still need help with this issue?

Best regards,
Victoria

August 30, 2019 at 10:24 am in reply to: Masonry Sorting #1132259

Victoria
Inactive Moderator

Hi iannox1,

NO, masonry only has sort options but they are not rendered as the dropdown.

Best regards,
Victoria
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Viewing 30 posts - 13,801 through 13,830 (of 38,325 total)

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