August 26, 2019 at 6:46 pm #1131083
I am trying to validate API Key but does not work.
First create API Key in Google without restrictions (screenshot uploaded for you, link via private)
Then paste the API Key in enfold. First time API validate, but when I go to google maps and place address, an error ocurred (screenshot uploaded for you, link via private)
Then API key not validate anymore.
I create a user for you to take a look.
Hope you can help me.
SantiagoAugust 27, 2019 at 6:44 am #1131227
Thanks for the screenshots, could you post a link to where we can see the actual map element as well please?
RikardAugust 27, 2019 at 2:36 pm #1131328
Hi Rikard, how are you?
Yo u will find the map at the bottom of home page
Link via private
RegardsAugust 29, 2019 at 4:29 am #1131785August 29, 2019 at 8:52 pm #1132081August 29, 2019 at 10:41 pm #1132121August 31, 2019 at 10:33 pm #1132572
Hi, please I need your help to include make API key work on Enfold. I really appreciate your assistance.
I uploaded all the information for you to know about what is happening.
Please let me know if you need anything else.
SantiagoSeptember 1, 2019 at 5:50 am #1132625
Thanks for the update, though I can’t load your site:
This site can’t be reached yoursite.com took too long to respond.
Checking the connection
Checking the proxy and the firewall
Did you check our documentation on creating a Google Maps API key? http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
RikardSeptember 1, 2019 at 6:39 am #1132636
I can access to the site right now. Don’t know why you can’t
User credentials also works fine.
Please try again, access data via private.
And yes, I checked your documentation about GM API keys
SantiagoSeptember 2, 2019 at 8:21 am #1132864
Thanks for the update, but I still can’t reach your site. Are you blocking some country IP ranges maybe?
RikardSeptember 2, 2019 at 3:52 pm #1133042
I checked credentials again and evrything is ok
Also I talked with hosting provider and told me that there isn’t any IP blocked.
Would you tell me from wich IP you are loading my site?
SantiagoSeptember 4, 2019 at 5:42 pm #1133976September 4, 2019 at 8:45 pm #1134084
Hi Victoria, I have solved the problem.
API key needed a payment method to work.
I submited a credit card and API works .
Thanks for your assistance one more time
Have a great day
SantiagoSeptember 6, 2019 at 3:56 am #1134707
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