Hi,

Thanks for the update. Where exactly are you looking to add the link in your footer? You should be able to hide it using CSS, for all pages which are not the home page.

Best regards,
Rikard

Hi,

Thanks for the screenshot. I edited your header height and set it to 300 pixels in the theme options and that worked as expected, please review your site.

Best regards,
Rikard

Hi Conny,

Great, I’m glad that you got things working again, and thanks for the update. The option to select editor in the theme options came after Gutenberg was introduced into WordPress.

Best regards,
Rikard

Hi,

Great. I’m glad that you found the problem and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi SyberKnight,

Could you share example code which is not working please?

Best regards,
Rikard

Hi,

Thanks for the update. I see the problem happening on your actual site, but I can’t reproduce it using the same version on a local installation. Does the same thing happen if you activate the parent theme?

Best regards,
Rikard

Hi Dada,

Thanks for reaching out and sorry for the problem. The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

Once you have purchased your license, then you can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for the update. If you need to place code in the header, then it should work if you paste the script in the Google Analytics box in the theme options. If it doesn’t work there, then please use a function in your functions.php file instead:

function add_tag_manager_script(){
?>
Code in the header goes here
<?php
}
add_action('wp_head', 'add_tag_manager_script');

If you need to add code below the body tag, then please use this:

function add_script_below_body_tag(){
?>
Code below the body tag goes here
<?php
}
add_action('ava_after_body_opening_tag', 'add_script_below_body_tag');

Best regards,
Rikard

Hey ntexx,

Thanks for the login details and sorry for the late reply. I can’t see the problem on the page in private though, on which page are you having this problem?

Best regards,
Rikard

Hi crtdude,

Could you share the content of the email you received please? When we update the theme on Themeforest then they send out automated emails to users about that, any other emails coming from them is out of our control.

Best regards,
Rikard

Hey FMIS,

Sorry for the problem. Please try to update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for that. I see that you have an element called Repeatable Content, which is not a default element. Could you try to set the Disabling of template builder elements option to always load all element under Enfold->Performance to see if that helps please?

Best regards,
Rikard

Hi Jane,

Thanks for that. First off, please update to the latest version of the theme, which is 4.7.6.4. The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Once you have updated, then please use this in Quick CSS:

@media only screen and (max-width: 1150px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}

Best regards,
Rikard

Hi,

Thanks for that. I’m not sure why, but it looks like the whole layout builder window is missing as well. Could you try disabling all plugins to see if that makes any difference please? If not then please try to completely delete the theme folder, then upload a fresh copy after that. https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Please make sure that you have backups of the site before attempting this.

Best regards,
Rikard

Hi Matteo,

Yes, please post admin WordPress login details to your site in private, so that we can have a closer look. Also, how exactly are you adding the form to your layout?

Best regards,
Rikard