Forum Replies Created
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December 9, 2020 at 3:37 am in reply to: custom widget > navigation menu reset over and over #1265906
Hi,
Thanks for that. It would be useful to know if this problem happens with one of the default WordPress themes as well, could you temporarily activate for example Twentytwenty, and check if the same problem happens then? If it does then it’s theme specific. Also, did you reach out to WPML about this problem too?
Best regards,
RikardHi,
Thanks for that. Please try this in Quick CSS if you want to control the size of the Icon box h3 element:
.iconbox_content_container h3 { font-size: 18px !important; }Best regards,
RikardHi,
Thanks for that. Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardDecember 9, 2020 at 3:25 am in reply to: invert order layout element between mobile and desktop visualise #1265903Hey bewelltended,
Please try the following in Quick CSS under Enfold->General Styling:
.avia-mozilla input.ec_quantity { -webkit-appearance: textfield; }Best regards,
RikardHi,
Thanks for the update. You can upload screenshots to a service like Google Drive, Dropbox, Imgur etc. Then link to them here.
What exactly is not working when you try to install the theme?
Best regards,
RikardDecember 9, 2020 at 3:11 am in reply to: Well known issue : child style doesn't overwrite the parent one. #1265900Hey VapMobile,
Where can we see and reproduce the problem you are having?
Best regards,
RikardHi,
You should be able to simply paste the shortcode plain and simple, the message is only a warning to not leave any code open, since it might break the Layout Builder. Where can we see and reproduce the problem you are having?
Best regards,
RikardHi,
You have this CSS applying on the site:
.av-main-nav ul { width: 150%; }Please try changing it to this instead:
.av-main-nav ul { width: 300px; }Best regards,
RikardHi,
Thank for that. I can’t access the login page though, I get a 502 error. It’s the same problem as I described in your other thread.
Best regards,
RikardHi,
Thanks for that. I get the same error message as Nikko does though:
502 Bad Gateway
nginxIf you are blocking country locations then please turn that off temporarily, or let us know what countries or IP ranges are allowed to access your login page.
Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out a specific piece of CSS which is applying outside its media query range.
Best regards,
RikardHey jorisbl,
There’s nothing like that in the theme by default unfortunately. Customising something like that would likely take a long time, which would mean that it’s out of scope of theme support.
Best regards,
RikardDecember 8, 2020 at 6:07 am in reply to: Beim Versuch, ein Portfolieelement zu bearbeiten, kommt Fehler – ERLEDIGT #1265686Hi,
Great, I’m glad that you got things working again, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Please try the following in Quick CSS under Enfold->General Styling to center your header text:
h2.bg-logo { text-align: center; }I’m not sure what you are referring to when it comes to the header size though, since your screenshot is not working. Do you want to decrease the size of the header when you are at the top of the page? If so then how exactly?
Best regards,
RikardHi,
Thanks for the update. This CSS is adding the border:
.avia-button{ border: solid #fff !important; border-width: 0 10px 0 10px !important }Please remove it.
Best regards,
RikardHey solf,
That is not possible unfortunately, since the Color Section is a full width element. Please use 1/1 element instead, for example.
Best regards,
RikardDecember 8, 2020 at 5:01 am in reply to: Various issues with website after updating to 4.7.6.4 #1265674Hi,
Thanks for that. The SG Optimizer plugin was creating problems on your site, it doesn’t work when file compression is active in the theme under Enfold->Performance. I turned that off for you, and your site is loading as it should now. Please review it.
Best regards,
RikardDecember 8, 2020 at 4:53 am in reply to: Advanced Layout Buuilder doesn't work and 2 pages gone #1265671Hi Christina,
We all have dynamic IPs, that means they change on a regular basis, so there might not be any point to adding it. You can try with the IP in private though, but the chance is that it will have changed once you have whitelisted it.
Best regards,
RikardHi,
Thanks for helping out @guenni007. If you need further help with this @solf, then please include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardHi,
Thanks for the update. I’m still not sure where we can see the problem you are having though? If you are working locally then please upload your site to a live server so that we can have a look at your actual site.
Best regards,
RikardDecember 8, 2020 at 4:37 am in reply to: I've set page elements to center, but they seem to be aligning slightly left #1265664Hi,
Thanks for that, the login details are not working though:
Unknown username. Check again or try your email address.
Please check and verify.
Best regards,
RikardHi Bobby,
Thanks for that. You have the option to build your layout in a page, then use that page as your custom footer under Enfold->Footer. Maybe you could try that out? If not then you will likely have to override footer.php in a child theme, and add you custom content that way.
Best regards,
RikardDecember 7, 2020 at 12:23 pm in reply to: Import didn't work! You might want to try reloading the page then try again #1265454Hi stef93500,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardDecember 7, 2020 at 12:22 pm in reply to: Import didn't work! You might want to try reloading the page then try again #1265453Hi Ricky,
I can’t see what is going wrong on your site unfortunately, but I’ve asked the rest of the team to have a look as well. You still might want to contact your hosting provider, as they should be in a better place than us to tell you why the server is responding with a 503 error. Please reply to this thread so that it gets added back to our support queue.
Best regards,
RikardDecember 7, 2020 at 6:20 am in reply to: Various issues with website after updating to 4.7.6.4 #1265398Hey rehbiskup,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for the update. We’ll keep this thread open for you, in case you should have any further problems.
Best regards,
Rikard -
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