Hey otavioef,

Thanks for the screenshot, please post a link to where we can see the actual element as well.

Best regards,
Rikard

Hi Simon,

The login details you posted are not working, please check and verify.

Could you try to rename the plugin folder via FTP, in order to deactivate all plugins please? Also try reaching out to your hosting provider to see if they can see why the site is responding with a 500 error, or share error logs with us here.

Best regards,
Rikard

Hi scionet and maguro,

Sorry for the problems, we are aware of them. Please try to roll back to WordPress 5.5.3 while we are working on them.

Best regards,
Rikard

Hi promosapien,

This problem was introduced with the WordPress 5.6 update, and we’re not sure what is causing it yet unfortunately. It should work if you roll back to 5.5.3 though.

Best regards,
Rikard

Hi David,

Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 767px) {
.responsive .logo img {
    margin-top: -10px !important;
}
}

Best regards,
Rikard

Hi Christina,

Thanks for the update. I’m glad to hear that the layout builder is working again.

About your disappearing pages; the theme doesn’t delete content at random, so we can’t really say why the pages are missing unfortunately. You could restore the site from a backup where they were present, but maybe it would be easier to simply recreate them again?

Best regards,
Rikard

Hi Daniel,

The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi hugolamb,

There is a problem with using an alternate menu for mobile when running WordPress 5.6 unfortunately, we are aware of the problem and we’re working on solving the problem as soon as possible.

Best regards,
Rikard

Hey nickname-superstar,

Thanks for the login details, I can’t load the login page though. Please see private, how can we access your site?

Best regards,
Rikard

Hi,

Great, I’m glad that you got everything working, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Maike,

Thanks for the screenshot. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey lenalavendel,

That message is only there to warn users that adding custom markup could break the layout builder, if your previous code worked then please add it back again and ignore the message.

Best regards,
Rikard

Hi kianweihrauch,

Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

Hey condonpb,

I’m not sure I understand the problem you are having, could you try explaining it a bit further please?

Best regards,
Rikard

Hey argentinadelfina,

There is no element with the av-image-caption-left class on either of the pages you are referring to. Could you try to explain a bit further what you are looking to achieve please?

Best regards,
Rikard