Forum Replies Created
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AuthorPosts
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Hey frankeee,
Could you post a link to where we can see the problem you are having please?
Best regards,
RikardHi Filipe,
Thanks for the update, I’m not sure what it could be then. The theme doesn’t change any settings which could cause that, so it might be added by your hosting provider. Please try reaching out to them to see if they can help you out further.
Best regards,
RikardHi,
Thanks for the update. I can’t see any problems with loading your site without www on my end, it loads normally without any error messages. Could you try clearing the cache from Chrome and restart it? You could also try rebooting your local router, or checking on a different network to see if you get the same results there.
Best regards,
RikardHi,
Thanks for the update. There are some problems with the theme and the latest version of WordPress, yes. We are working on fixes and they should be available soon. Until then, please continue using the jQuery migrate plugin.
Best regards,
RikardHi,
Please try this CSS instead:
.postid-3540 .slideshow_align_caption { vertical-align: top; }Best regards,
RikardHi,
Thanks for that. Please try this CSS instead:
.sub_menu a { font-size: 16px; font-weight: 700 !important; color: red !important; } #header_meta nav.sub_menu { margin-top: 5px; }Best regards,
RikardDecember 17, 2020 at 4:40 am in reply to: Updating failed. The response is not a valid JSON response. #1267996Hi Paul,
I know that the edits are not being saved, it’s likely because the server won’t allow it (403 error). Please see screenshot in private to see what error messages the server is throwing after trying to save the test page. The server is returning a 403 error, that is why I asked you to reach out to your hosting provider. I can’t tell you why the server is responding in that way unfortunately.
I’m seeing similar error messages on a new, almost empty page as well. Please see private. That means it’s likely not caused by the content.
You could try to install this plugin, and clear all WordPress transients, to see if that makes any difference: https://wordpress.org/plugins/transients-manager/
Best regards,
RikardHi David,
Thanks for the login details. I checked the Accordion element on your front page, and they seem to all be working. If you are not seeing that on your end, then please try loading the site in an incognito or private browser window. If I’m misunderstanding the problem, then please try to explain a bit further and let us know how to reproduce it.
Best regards,
RikardHi Amanda,
You are still running old versions of the theme on your site, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Great, I’m glad that you found that setting and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardDecember 17, 2020 at 4:05 am in reply to: Can't import Flatiron zip file to add custom icons #1267991Hi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey Thomas,
Are you running the latest version of the theme and WordPress? If so then this problem was introduced with the latest version of WordPress, we are working on getting it fixed. Until then please continue using your fix, or install this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, and set the jQuery version to 1.12.4 in the plugin options.
Best regards,
RikardHi Stefan,
Thanks for the screenshot. Please try the following in Quick CSS under Enfold->General Styling:
#rechtsgebiete .avia-button-fullwidth { background-color: rgba(0, 0, 0, 0.5); } #rechtsgebiete .avia-button-fullwidth:hover { background-color: rgba(0, 0, 0, 0.8); }Best regards,
RikardHi,
Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardDecember 16, 2020 at 12:47 pm in reply to: Search Bar Results Hard to Read – How to add an Opaque background #1267789Hi,
Thanks for the screenshot. Please try the following in Quick CSS under Enfold->General Styling:
div.ajax_search_response { background: #fff; z-index: 3; }Best regards,
RikardHey stef93500,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, is it the shop demo that you want to import?
Best regards,
RikardHi,
Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Great, I’m glad that you got things working and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardDecember 16, 2020 at 12:40 pm in reply to: Company logo in Feature image turns gray and white squares #1267778Hey Amanda,
Where can we see and reproduce this problem? You can upload screenshots to a service like Google Drive or Dropbox, then link to them here. Please note that this problems is very likely not theme related, you can test that by activating another theme for example. Also try to disable all plugins to see if one of them is causing the problem.
Best regards,
RikardDecember 16, 2020 at 12:37 pm in reply to: Missing "Custom Font Manager" button to imprt fonts in enfold #1267772Hi Sam,
Great, I’m glad that Jordan could help you out and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardDecember 16, 2020 at 12:35 pm in reply to: trying to update my theme to latest version, but getting issues #1267768Hi jimkaspari,
Please try the following in Quick CSS under Enfold->General Styling:
.home #layerslider_1_1axwtszwevv9c { width: 100% !important; max-width: 100% !important; }You can open a new thread using this link, or clicking this button in the Enfold sub forum: https://imgur.com/a/AnoSPNb
Best regards,
RikardDecember 16, 2020 at 12:27 pm in reply to: trying to update my theme to latest version, but getting issues #1267762Hi subrakavi,
You haven’t provided us with any information on where we can see the problem you are having? If you are having problems with the updated version, then please try to restore a backup, or give us access to your site in private.
Best regards,
RikardHi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi jofarhat,
Your buttons look to be the same width on my end already, did you manage to find a solution?
Best regards,
RikardHey Ruben Eg,
Sorry for the problem. I see that you are running an old version of the theme, and the update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey Dzammit,
Thanks for the screenshots and login details. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, and set the jQuery version to 1.12.4 in the plugin options to see if that helps.
Best regards,
RikardHey Joe,
You can change the colour of the strong tag under Enfold->Advanced Styling.
Best regards,
RikardHi,
Thanks for that. I set the header to not be transparent in the Layout menu and it’s working. Please check the Header-Sichtbarkeit und -Transparenz option in the Layout menu the next time you need to change the behaviour of the header.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardDecember 16, 2020 at 6:38 am in reply to: Is it possible to have the left menu scrolling along the Homepage? #1267698 -
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