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Hi,
Thanks for the update. Those details are not working either:
FEHLER: Falscher Nutzername oder Passwort.
Please check that the login details are working before you post them.
Best regards,
RikardHi,
Thanks for the update. It’s difficult for us to help you out if you are only running the site on a local installation, would it be possible for you to put if on a live server?
Best regards,
RikardHey bwe9604,
Thanks for the login details, the WordPress ones don’t seem to work though:
Unbekannter Benutzername. Überprüfen Sie ihn noch einmal oder versuchen Sie es mit Ihrer E-Mail-Adresse.
Please check and verify.
Best regards,
RikardHi jm-trachten,
Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that helps. If not then please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.
Best regards,
RikardHey Servene,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardDecember 18, 2020 at 5:53 am in reply to: WordPress Website Public Facing Content Not Matching Admin View #1268335Hi,
Thanks for the update. Socket; I’m seeing the updated text on my end, could you try using an incognito or private browser window to see if that helps please?
I’m not sure exactly where the other two screenshots are taken from, but please see screenshot in private for what I see on your front page. It looks to be updated on my end as well.
Best regards,
RikardDecember 18, 2020 at 5:43 am in reply to: Company logo in Feature image turns gray and white squares #1268333Hi,
Thanks for that. Your image has a transparent background, so the background of the containing element will display behind it. If you want to change the small preview background to white instead, then please add this to Quick CSS in the theme options:
.main_color .small-preview { background: #fff; }Best regards,
RikardDecember 18, 2020 at 5:38 am in reply to: trying to update my theme to latest version, but getting issues #1268332Hi jimkaspari,
Thanks for the update. I adjusted the menu item colour under Enfold->Header->Transparency options for you, and the menu is visible in all states now. Please review your site.
Best regards,
RikardDecember 18, 2020 at 5:34 am in reply to: trying to update my theme to latest version, but getting issues #1268331Hi subrakavi,
Thanks for the update. The error messages you listed are not coming from the theme, they seem to be generated by the plugins in private.
Best regards,
RikardHey wzshop,
Yes, it does use the admin-ajax.php file. Please list it to be allowed :-)
Best regards,
RikardDecember 18, 2020 at 5:23 am in reply to: Page editing is not working since WordPress update #1268328Hi janeyj,
Thanks for the login details. I checked your Academy page, but I can’t see any problem when moving elements around in the layout. Does this happen on a specific page only maybe? You could try to use a private or incognito browser window, to see if that works better.
Best regards,
RikardDecember 18, 2020 at 5:20 am in reply to: Page editing is not working since WordPress update #1268327Hi Dunja,
Thanks for the login details. I can’t see any error message on the backend of your site though, where exactly are you seeing them, and does this affect any functionality on your site?
Best regards,
RikardHey angelshark,
Sorry for the problem. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then change the jQuery version to 1.12.4 in the plugin options, to see if that helps. If not then please post admin WordPress login details in private so that we can have a closer look.
Best regards,
RikardHey Carlo,
Sorry for the problem. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that helps.
Best regards,
RikardDecember 17, 2020 at 1:29 pm in reply to: Saving didnt work! Please reload the page and try again #1268114Hi Peter,
You are getting this error when trying to save the theme options for example: https://www.howtogeek.com/359267/what-is-a-400-bad-request-error-and-how-can-i-fix-it/, could you try reaching out to your hosting provider to see if they know why the server is responding with that error code please?
Best regards,
RikardHey comunicahair,
It looks to be working in the last screenshot? And the first ones doesn’t have the Layout Builder activated? If you need further help then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for that. I don’t think the theme is responsible for those errors though, since the files throwing errors are not from the theme, and I can’t reproduce the problem on a local installation. What happens if you disable all plugins except WooCommerce and the jQuery migrate helper?
Best regards,
RikardHi Steve,
Thanks for the update. I’ve added some CSS to fix your mobile menu, please check it again.
The warnings from the plugin is nothing to worry about, it won’t affect anything on the site. Once the next version of the theme is released then you should be able to remove the plugin completely.
Best regards,
RikardHi PhilWi,
Thanks for brightening up the support forum on this sunny Thursday afternoon.
1. Could you post a link to your actual site and let us know what changes you want to make to your logo?
2. You can change the background of the logo area under Enfold->General Styling.
3. You can do that by setting the image in question as a background in a Color Section element, for example.
Best regards,
RikardDecember 17, 2020 at 12:32 pm in reply to: Preload-Image-Error (infinite load) with Autoptimize-Plugin in Internet Explorer #1268096Hey Marcel,
It’s difficult to answer your question, since we’re not really familiar with the plugin, and we don’t know which js file is causing the problem on IE. Could you try to explain how to reproduce the problem a bit further? Also please try reaching out to the plugin developers, as they should be in a better position to help you out with this.
Best regards,
RikardHi Jef,
Thanks for the update. The new version should hopefully be available within the next few days.
Best regards,
RikardHi Ruben,
Thanks for the update. So you don’t have access to the theme files in a Themeforest account, if I understand you correctly? If that is the case then that is the first step you need to take, either get access from the person who bought the theme, or purchase a new license. After that then please follow the instructions I posted previously, using a copy of the theme files from your Themeforest account.
Best regards,
RikardHey Famigliacinquepuntozero,
Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.
Best regards,
RikardHi,
Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, and set the jQuery version to 1.12.4 in the plugin options.
Best regards,
RikardHi gaza21,
None of your screenshots are showing, please try linking directly to them instead. If you need further help then please include admin WordPress login details in private.
Thanks @guenni007 for helping out :-)
Best regards,
RikardHi,
Great, I’m glad that you found a solution and thanks for the update. If you want to share your solution here, then someone else might benefit from it as well.
Best regards,
RikardHi,
Thanks for that, login details are working now.
I’m not sure which page you are using as your blog though? Please link directly to it in private so that we can have a closer look.Edit; I read your first post again, and yes, the paragraph font size is 18 pixels in your blog posts. Please try this in Quick CSS:
#top .fullsize .template-blog .post .entry-content-wrapper { font-size: 16px; }Best regards,
Rikard-
This reply was modified 5 years, 4 months ago by
Rikard.
Hey frankeee,
Could you post a link to where we can see the problem you are having please?
Best regards,
Rikard -
This reply was modified 5 years, 4 months ago by
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