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Viewing 30 posts - 24,751 through 24,780 (of 93,579 total)
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  • in reply to: Fix mobile header/menu #1268760

    Hi,

    Please try this CSS instead:

    @media only screen and (max-width: 767px) {
    .responsive #top #main {
        margin-top: 148px !important;
    }
    }

    Best regards,
    Rikard

    in reply to: Move Image Down #1268754

    Hey navindesigns,

    Please try the following in Quick CSS under Enfold->General Styling:

    .avia-image-container.amazon img {
        padding-top: 69px;
    }

    Best regards,
    Rikard

    in reply to: Header seems cut in half vertically #1268753

    Hi,

    Thanks for the update. First off, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not then please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.

    Best regards,
    Rikard

    in reply to: Demo Import failure #1268719

    Hi Tim,

    Thanks for the update. I tried importing the One Page Agency demo and it seems to have imported fine, please review your site.

    Best regards,
    Rikard

    in reply to: Major issues with site #1268717

    Hey tlchase,

    Thanks for the login details. The disappearing element are due to open html markup in your content, for example:

    <strong>What does your participation entail?

    You need to close all tags properly, otherwise it will break the layout builder.

    <strong>Bold text closed properly</strong>

    Dragging in scrolling; there were some problems with that in previous versions, due to changes in WordPress core. All of them are fixed in the current version though, so I would recommend that you update to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you don’t want to update WordPress then that’s fine, since there are some minor problems running WordPress 5.6.

    Best regards,
    Rikard

    in reply to: Main Menu sublevel drop downs font change #1268715

    Hi Steve,

    Since I’ve added custom CSS for you in order to change the colour of the mobile menu, then you have to edit that manually:

    @media only screen and (max-width: 767px) {
    .av-hamburger-inner, .av-hamburger-inner:before, .av-hamburger-inner:after {
        background-color: #fff !important;
    }
    .is-active .av-hamburger-inner, .is-active .av-hamburger-inner:before, .is-active .av-hamburger-inner:after {
        background-color: #38b5ad !important;
    }
    .html_av-overlay-side .av-burger-overlay-bg {
        opacity: 1;
        background: #fff;
    }
    }

    The first background-color statement is for the burger, when it’s not active, and the second one is for the closing X, when the mobile menu is open. You can find the code under Enfold->General Styling, in the Quick CSS box.

    About the speed issues; the theme doesn’t feature what Google PSI is recommending unfortunately, and implementing that kind of code would be considered out of scope of theme support. We might be implementing that in a future version of the theme though.

    Best regards,
    Rikard

    • This reply was modified 5 years, 4 months ago by Rikard.
    in reply to: Site Health issues, #1268714

    Hi Oliver,

    Thanks for the update. I checked the speed of your site, and the server seems to have very long response times. That is probably the cause of the page speed problems you are having. If you want to disable the pre-loader in the theme, then you can do so under Enfold->Theme Options.

    Best regards,
    Rikard

    in reply to: Updating failed. The response is not a valid JSON response. #1268713

    Hi Paul,

    Thanks for the updates. The file your hosting provider is referring to is not a file which the theme would change or add any code to. I tried to check the file in question though, but the FTP details don’t seem to be working anymore. Please see private.

    If the site is working as it should now then please keep using the current configuration, and copy the site to a staging site, so that we can try to update there first. Doing it this way then you won’t risk any problems or downtime on your live site.

    Best regards,
    Rikard

    in reply to: 508 Resource limit reached #1268711

    Hey Frits,

    Thanks for the login details. I can’t reach your site at all though, please see private. How can we access the site?

    Best regards,
    Rikard

    in reply to: anchor link scroll slow #1268576

    Hi,

    Please change the jQuery version in the plugin options, you are currently running the new version of jQuery on the site.

    Best regards,
    Rikard

    in reply to: skeleton screens #1268574

    Hey Joana,

    There’s nothing like that in the theme unfortunately, but using a spinner should be good enough in my opinion:

    Skeleton screens (as splash screens), when used to indicate that a screen is loading, are perceived as being shorter in duration when compared against a blank screen (our control) and a spinner — but not by much

    Best regards,
    Rikard

    • This reply was modified 5 years, 4 months ago by Rikard.
    in reply to: Enfold /w new GTmetrix 2020 #1268572

    Hey Ludwig,

    I’m not sure exactly what GTmetrix has changed, but I don’t think it matters which WordPress theme you are running. If the new test is tougher, then it should be applying the same standard to all sites.

    If you need help with any speedup measures then please let us know.

    Best regards,
    Rikard

    in reply to: Starting page takes long to load #1268569

    Hi,

    Thanks for the update, but I still can’t reproduce that result on my end though. All I do is copy yoursite.org, then paste it in the URL field and press enter. That loads the site just fine on my end. What exactly are you doing?

    Best regards,
    Rikard

    in reply to: bold text coloured #1268567

    Hi,

    Thanks for the update and for sharing your solution, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Picture in background is to small #1268400

    Hey Constanze,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    .home #av-layout-grid-1 .flex_cell.avia-full-stretch {
        min-height: 300px;
    }
    }

    Best regards,
    Rikard

    in reply to: slow loading on simple page #1268398

    Hey Nancy,

    I can’t see anything loading slowly on the page you linked to, the whole page loads almost instantly on my end. How can we reproduce the results you are getting on your end?

    Best regards,
    Rikard

    in reply to: slowness site #1268388

    Hi,

    Thanks for the update. We can check why the site is slow for you, but we can’t always help you out with the changes which might be necessary to fix the problem. If are you getting better hosting, then I don’t think you should have any problems in the future though.

    Best regards,
    Rikard

    in reply to: Page font and blog font differ #1268387

    Hi,

    I’m not sure why that happened to be honest with you, I couldn’t find the CSS which was causing it. But if the CSS I sent is working, then please continue using it.

    Please try this in Quick CSS for your other edits:

    1.

    .category .title_container, .single-post .title_container {
        display: none;
    }

    2.

    .home #antibvs .avia-icon-list .iconlist-timeline {
        left: 20px;
    }

    Best regards,
    Rikard

    in reply to: height of the boxes #1268360

    Hi,

    Please try this as well:

    @media only screen and (min-width: 768px) {
    .page-id-912 #after_section_3 .av_one_fourth {
        height: 650px;
        min-height: 650px;
    }
    }

    Best regards,
    Rikard

    in reply to: Support Login does not work… Avia Editor Problems #1268359

    Hi,

    Thanks for the update. Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    About your support forum account; the purchase code you posted doesn’t seem to be registered on our forum, please try registering here: https://kriesi.at/support/register/. If that doesn’t work then please post the details you would like to register with, and we’ll do it for you.

    Best regards,
    Rikard

    in reply to: Header and color section formatting question #1268357

    Hi,

    Thanks for the update. 100 pixels is the minimum height for a Color Section, what exactly are you looking to achieve? Please try to explain your intentions a bit further, or post a screenshot or mockup highlighting them.

    Best regards,
    Rikard

    in reply to: Selecting New Theme #1268355

    Hey Dundee,

    Enfold is currently the only theme we sell, so I can’t really recommend anything else for you. If you are referring to demos, then you can import any demo you want under Enfold->Demo Import. Here’s an overview of all the demos which are available for you: https://kriesi.at/themes/enfold-overview/

    Best regards,
    Rikard

    in reply to: Adding panel below the menu to appear on all pages #1268352

    Hey ColinWalton,

    Please try enabling debug mode in order to see builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

    Then add this to your functions.php file:

    function colin_add_christmas_banner(){
      echo do_shortcode('[your shortcode]');
    }
    add_action('ava_after_main_container', 'colin_add_christmas_banner');

    And replace [your shortcode], with the shortcode of your Color Section element.

    Best regards,
    Rikard

    in reply to: Loading errors on site #1268351

    Hi,

    Thanks for the login details. I see that Enfold is not active on the site, are we allowed to activate it for debugging reasons? Please note that the what you posted above are warnings, and should not affect any functionality.

    If this happened when the child was active, then please try activating the parent theme to see if you are still getting the warnings then. If not then the likely cause of them are coming from your child theme.

    Also please try to fix the problems listed on the page in private.

    Best regards,
    Rikard

    in reply to: Footer is shaking #1268350

    Hey MissLS,

    The slider at the top of the page is using images which are differently sized, and that causes the content to shift up and down on your site. Please try uploading images with the same dimensions, or use this CSS in Quick CSS:

    @media only screen and (min-width: 768px) {
    .home #full_slider_1 {
        height: 600px;
        min-height: 600px;
    }
    }

    Best regards,
    Rikard

    in reply to: Theme update caused Nav menu and slider issues #1268349

    Hey jimkaspari,

    Everything seems to be working fine on my, and I’ve answered your questions in another thread already. Please don’t post more than once for the same problem.

    This thread is opened by you, so I guess you figured out how to open a new thread?

    Best regards,
    Rikard

    in reply to: Menü verschwunden #1268347

    Hey sinemcagli90,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: highligt search terms #1268346

    Hi jelle,

    Thanks for sharing, it’s much appreciated.

    Best regards,
    Rikard

    in reply to: Demo Import Not Working #1268345

    Hey rickyw2,

    Thanks for the login details. I see that Enfold is not active on the site, can we activate it in order to import the demo for you? I see that you are not running the latest version of the theme, please consider updating: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    Best regards,
    Rikard

    in reply to: Content Slider #1268344

    Hi,

    Thanks for the update. Those details are not working either:

    FEHLER: Falscher Nutzername oder Passwort.

    Please check that the login details are working before you post them.

    Best regards,
    Rikard

Viewing 30 posts - 24,751 through 24,780 (of 93,579 total)