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Viewing 30 posts - 24,721 through 24,750 (of 93,579 total)
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  • in reply to: Starting page takes long to load #1269286

    Hi,

    Thanks for the update, we can’t view the screenshot you posted, since it’s not shared publicly. Loading your site without www still works on my end though.

    Best regards,
    Rikard

    in reply to: Avia layout adds automaticaly a tag… #1269284

    Hey Obeatone,

    You have added that in the first code block in the layout:

    <div class="txt-article2">
    <p>Vous êtes un <strong>professionnel de santé</strong>, <br>
    un <strong>investisseur</strong> ou vous avez simplement une question à nous poser ?</p>
    <p><strong>Nous sommes à votre écoute !
    </p>
    </div>

    Please close all the strong tags properly.

    Best regards,
    Rikard

    in reply to: Enfold & contact 7 columns styling #1269283

    Hey ivancg,

    I’m not sure I understand what you are looking to achieve, do you want the fields next to each other, two by two maybe?

    Best regards,
    Rikard

    Hallo Julia,

    Vielen Dank, dass Sie sich an uns gewandt haben. Wir haben leider keine telefonische Unterstützung und wir haben auch keine deutschen Muttersprachler im Moderatorenteam. Daher verwenden wir ein Übersetzungstool, um vom Englischen ins Deutsche zu übersetzen.

    Könnten Sie versuchen, die Fragen anzugeben, die Sie an uns haben, damit wir versuchen können, Ihnen per E-Mail zu helfen?

    —————————————————————————

    Thanks for reaching out to us. We don’t have support over the phone unfortunately, and we don’t have any native German speakers on the moderator team either, so we use a translation tool in order to translate from English to German.

    Could you try to specify the questions you have for us, so that we can try to help you out via email?

    LG,
    Rikard

    in reply to: Special Title shadow, Custom CSS class #1269276

    Hi,

    Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

    #drop-shadow h2.av-special-heading-tag  {
        text-shadow: 2px 4px #000;
    }

    Best regards,
    Rikard

    Hi Wolfram,

    Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Merry Christmas to you too :-)

    Best regards,
    Rikard

    in reply to: Loading errors on site #1269272

    Hi Keith,

    Thanks for the update. I’m not sure why that happened to be honest with you, but I couldn’t see any warnings at all on my end when activating the parent or the child. It might have been something temporary, but I don’t have a good explanation for you unfortunately.

    Best regards,
    Rikard

    in reply to: Main Menu sublevel drop downs font change #1269269

    Hi,

    Thanks for the update. I’m not sure exactly which button your want to change, could you try to explain a bit further or post a screenshot highlighting the element please?

    Best regards,
    Rikard

    in reply to: Fullwidth Easy Slider Video Loads Last #1269267

    Hi,

    Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    Hey Nico,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 990px) {
    #welcome .av_one_third {
        margin-left: 0 !important;
        width: 100%;
        margin-top: 50px !important;
    }
    }

    Best regards,
    Rikard

    in reply to: payment icons #1269226

    Hey Talker77,

    Please try the following in Quick CSS under Enfold->General Styling:

    li.payment_method_creditcardpayment img {
        max-width: 5%;
    }

    Best regards,
    Rikard

    in reply to: Massive amount of white space under header #1269222

    Hi,

    Great, I’m glad that you found a solution, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Header logo image not clickable #1269218

    Hi,

    Please try the following in Quick CSS under Enfold->General Styling:

    span.logo {
        z-index: 3;
    }

    Best regards,
    Rikard

    in reply to: Avia editor #1269214

    Hi Marta,

    Please try this plugin instead: https://smashballoon.com/doc/plugin-downloads/

    Best regards,
    Rikard

    in reply to: Accordion isn't working #1269007

    Hi David,

    I’m very sorry for the late reply. The Accordion stops working when file compression is active under Enfold->Performance for some reason. I’m not sure why unfortunately, and I can’t reproduce the problem on a local installation, but I’ve asked the rest of the team for help as well. I’ve turned it off for you, so the accordions on your site is working now. Please reply to this thread so that it gets added back to our support queue.

    Best regards,
    Rikard

    in reply to: Missing Toolbar Settings in Text Editor #1268962

    Hey mirotck,

    Thanks for the screenshot. Please post admin WordPress login details in private to the site where you are having problems, so that we can have a closer look.

    Best regards,
    Rikard

    Hi,

    Great, I’m glad that you found a solution and thanks for sharing :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Demo Import failure #1268960

    Hi Tim,

    Thanks for the update. I didn’t do anything else than select to import it from the theme options. I’m not sure why it didn’t work for you unfortunately.

    Best regards,
    Rikard

    in reply to: Loading errors on site #1268956

    Hi Keith,

    Thanks for that. I activated the parent, then the child, but I can’t see any warnings on the back or front end. Could you check on your end as well please?

    Best regards,
    Rikard

    in reply to: Section and menu problem #1268954

    Hi,

    Thanks for that. The SG Optimizer plugin was creating problems on your site, it generates an error when file compression is active in the theme. I’ve turned that off for you, and that seems to have resolved the problem. Please review your site.

    Best regards,
    Rikard

    Hi vivienne2020,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site. You forgot to include a URL to your site in the reply above.

    Best regards,
    Rikard

    in reply to: Header and color section formatting question #1268946

    Hi,

    Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:

    .page-id-129 #av_section_1 .template-page {
        padding-top: 10px;
        padding-bottom: 10px;
    }

    Best regards,
    Rikard

    in reply to: Selecting New Theme #1268933

    Hi,

    Dundee, please see private.

    Best regards,
    Rikard

    in reply to: Contact form #1268931

    Hi Joey,

    Thanks for the clarification. You can select multiple choices on desktop as well, but you have to use the CMD/CTRL button on your keyboard while making the choices.

    Best regards,
    Rikard

    in reply to: Updating very OLD site #1268930

    Hi,

    Thanks for that. I see that the parent theme is still very old (3.3.2). Please try uploading the new theme files in a new folder, for example enfold_new, then when the upload is done, rename the old folder to enfold_old, and rename the new folder to only enfold, to see if that helps?

    Best regards,
    Rikard

    in reply to: entypo-fontello loading takes long #1268928

    Hey Jarmo,

    Could you post a link to the site in question so that we can have a closer look please?

    Best regards,
    Rikard

    in reply to: Blog Posts list width problem #1268927

    Hi Alwin,

    Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

    #top .fullsize .template-blog .post .entry-content-wrapper {
        text-align: left;
    }

    Best regards,
    Rikard

    in reply to: content section – responsive – stretch to full width #1268922

    Hey PGerousse13,

    I’m not sure I understand what you are looking to change on your site, could you try to explain a bit further or post a screenshot highlighting your intentions please?

    Best regards,
    Rikard

    Hey -wol-,

    The LayerSlider is loading fine on the page you linked to on my end, are there specific steps in reproducing the problem you are having?

    Best regards,
    Rikard

    in reply to: Testimonial #1268919

    Hey Colin,

    Thanks for reaching out and sorry for the late reply. We’d be happy to get a testimonial from you, but we cannot publish backlinks or sponsored materials in it.

    Best regards,
    Rikard

Viewing 30 posts - 24,721 through 24,750 (of 93,579 total)