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Hi,
Thanks for the update, we can’t view the screenshot you posted, since it’s not shared publicly. Loading your site without www still works on my end though.
Best regards,
RikardHey Obeatone,
You have added that in the first code block in the layout:
<div class="txt-article2"> <p>Vous êtes un <strong>professionnel de santé</strong>, <br> un <strong>investisseur</strong> ou vous avez simplement une question à nous poser ?</p> <p><strong>Nous sommes à votre écoute ! </p> </div>Please close all the strong tags properly.
Best regards,
RikardHey ivancg,
I’m not sure I understand what you are looking to achieve, do you want the fields next to each other, two by two maybe?
Best regards,
RikardDecember 22, 2020 at 11:20 am in reply to: Trampelt kaufen ; Optionen & Preis ; Wartung ; deutsche Handhabung #1269282Hallo Julia,
Vielen Dank, dass Sie sich an uns gewandt haben. Wir haben leider keine telefonische Unterstützung und wir haben auch keine deutschen Muttersprachler im Moderatorenteam. Daher verwenden wir ein Übersetzungstool, um vom Englischen ins Deutsche zu übersetzen.
Könnten Sie versuchen, die Fragen anzugeben, die Sie an uns haben, damit wir versuchen können, Ihnen per E-Mail zu helfen?
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Thanks for reaching out to us. We don’t have support over the phone unfortunately, and we don’t have any native German speakers on the moderator team either, so we use a translation tool in order to translate from English to German.
Could you try to specify the questions you have for us, so that we can try to help you out via email?
LG,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
#drop-shadow h2.av-special-heading-tag { text-shadow: 2px 4px #000; }Best regards,
RikardDecember 22, 2020 at 10:33 am in reply to: Layerslider doesn't work on startpage (but does on other pages of the same site) #1269273Hi Wolfram,
Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Merry Christmas to you too :-)
Best regards,
RikardHi Keith,
Thanks for the update. I’m not sure why that happened to be honest with you, but I couldn’t see any warnings at all on my end when activating the parent or the child. It might have been something temporary, but I don’t have a good explanation for you unfortunately.
Best regards,
RikardHi,
Thanks for the update. I’m not sure exactly which button your want to change, could you try to explain a bit further or post a screenshot highlighting the element please?
Best regards,
RikardHi,
Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardDecember 22, 2020 at 10:20 am in reply to: Action calling do_shortcode with av_slideshow_full breaks mobile responsive view #1269266Hey Nico,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 990px) { #welcome .av_one_third { margin-left: 0 !important; width: 100%; margin-top: 50px !important; } }Best regards,
RikardHey Talker77,
Please try the following in Quick CSS under Enfold->General Styling:
li.payment_method_creditcardpayment img { max-width: 5%; }Best regards,
RikardHi,
Great, I’m glad that you found a solution, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Please try the following in Quick CSS under Enfold->General Styling:
span.logo { z-index: 3; }Best regards,
RikardHi Marta,
Please try this plugin instead: https://smashballoon.com/doc/plugin-downloads/
Best regards,
RikardHi David,
I’m very sorry for the late reply. The Accordion stops working when file compression is active under Enfold->Performance for some reason. I’m not sure why unfortunately, and I can’t reproduce the problem on a local installation, but I’ve asked the rest of the team for help as well. I’ve turned it off for you, so the accordions on your site is working now. Please reply to this thread so that it gets added back to our support queue.
Best regards,
RikardHey mirotck,
Thanks for the screenshot. Please post admin WordPress login details in private to the site where you are having problems, so that we can have a closer look.
Best regards,
RikardDecember 21, 2020 at 6:28 am in reply to: Blog page and individual blog page to occupy more width in the page #1268961Hi,
Great, I’m glad that you found a solution and thanks for sharing :-)
Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi Tim,
Thanks for the update. I didn’t do anything else than select to import it from the theme options. I’m not sure why it didn’t work for you unfortunately.
Best regards,
RikardHi Keith,
Thanks for that. I activated the parent, then the child, but I can’t see any warnings on the back or front end. Could you check on your end as well please?
Best regards,
RikardHi,
Thanks for that. The SG Optimizer plugin was creating problems on your site, it generates an error when file compression is active in the theme. I’ve turned that off for you, and that seems to have resolved the problem. Please review your site.
Best regards,
RikardDecember 21, 2020 at 6:00 am in reply to: Connection lost every time I try to edit a page in advanced layout editor #1268948Hi vivienne2020,
Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site. You forgot to include a URL to your site in the reply above.
Best regards,
RikardHi,
Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:
.page-id-129 #av_section_1 .template-page { padding-top: 10px; padding-bottom: 10px; }Best regards,
RikardHi Joey,
Thanks for the clarification. You can select multiple choices on desktop as well, but you have to use the CMD/CTRL button on your keyboard while making the choices.
Best regards,
RikardHi,
Thanks for that. I see that the parent theme is still very old (3.3.2). Please try uploading the new theme files in a new folder, for example enfold_new, then when the upload is done, rename the old folder to enfold_old, and rename the new folder to only enfold, to see if that helps?
Best regards,
RikardHey Jarmo,
Could you post a link to the site in question so that we can have a closer look please?
Best regards,
RikardHi Alwin,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
#top .fullsize .template-blog .post .entry-content-wrapper { text-align: left; }Best regards,
RikardDecember 21, 2020 at 4:20 am in reply to: content section – responsive – stretch to full width #1268922Hey PGerousse13,
I’m not sure I understand what you are looking to change on your site, could you try to explain a bit further or post a screenshot highlighting your intentions please?
Best regards,
RikardDecember 21, 2020 at 4:17 am in reply to: Layerslider doesn't work on startpage (but does on other pages of the same site) #1268921Hey -wol-,
The LayerSlider is loading fine on the page you linked to on my end, are there specific steps in reproducing the problem you are having?
Best regards,
Rikard -
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