Page 823 – Support | Kriesi.at – Premium WordPress Themes

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December 27, 2020 at 4:22 am in reply to: How many Enfold licenses do I need? #1269851

Rikard
Keymaster

Hi Dan,

Thanks for the update. Buying a new license and registering it to your domains should not be a problem, you can simply replace the token in the backend of the theme. Please refer to the documentation I linked to previously.

I would recommend that you purchase the licenses directly from Envato/Themeforest, and not through a third party. That ensures that you have direct control over the theme files, in case something should go wrong in your relationship with the developer.

Best regards,
Rikard

December 26, 2020 at 3:12 pm in reply to: Avia layout adds automaticaly a tag… #1269828

Rikard
Keymaster

Hi,

Your site is not reachable, so I couldn’t check your problem. Please put the site back online and give us a link to it.

Best regards,
Rikard

December 26, 2020 at 6:40 am in reply to: Vertical menu 2nd-level #1269819

Rikard
Keymaster

Hey MPPcreative,

Sorry for the late reply. I’m not sure I understand what you would like to achieve, could you try to explain a bit further, or post a screenshot highlighting your intentions please?

Best regards,
Rikard

December 26, 2020 at 6:28 am in reply to: Enfuld theme update for WooCommorce #1269816

Rikard
Keymaster

Hi,

Thanks for that. It looks like you have added a valid Envato token, but I’m not sure why the update is not showing up unfortunately. Could you try installing this plugin to see if that helps please? https://envato.com/market-plugin/

Best regards,
Rikard

December 26, 2020 at 6:20 am in reply to: Neue Seite anlegen #1269815

Rikard
Keymaster

Hi,

Thanks for the login details. I’m not sure exactly how you would like to display the header on the home page though, could you try explaining a bit further? If you want it transparent then you can select that in the Layout menu on the right hand side of the screen, when you edit the page in question.

Best regards,
Rikard

December 26, 2020 at 5:03 am in reply to: Accordion, image very small #1269813

Rikard
Keymaster

Hey ersandrinoroma,

Thanks for the screenshots. Could you post a link to where we can see the actual elements on your site as well please?

Best regards,
Rikard

December 26, 2020 at 5:00 am in reply to: Main Menu sublevel drop downs font change #1269812

Rikard
Keymaster

Hi,

Great, I’m glad that we could help and thanks for the kind feedback. Happy holidays to you too :-)

We’ll keep this thread open for you, in case you should have any further problems or questions.

Best regards,
Rikard

December 26, 2020 at 4:57 am in reply to: Logo loads after rest of page / disappears & reappears on page change #1269811
Rikard
Keymaster
Hi,

Thanks for the update. The lazy load class is still being added to the image:
```
_g1 lazyloaded
```
Could you try disabling minification in the plugin as well? If that doesn’t help then please try to deactivate the plugin.

Best regards,
Rikard
December 26, 2020 at 4:53 am in reply to: Mobile Menu is blank #1269810

Rikard
Keymaster

Hey dssilver,

Sorry for the problem. Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not then please try to set the jQuery version to 1.12.4 in the jQuery migrate plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/

Best regards,
Rikard

December 26, 2020 at 4:47 am in reply to: Header, slide show element and border colors #1269808
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.container_wrap {
    border-top-width: 0;
}
```
I’m not sure I understand what you are looking to change in the header on the site though, could you try to explain that a bit further please? If you set the header to be white, then your logo and menu will not be visible.

Best regards,
Rikard
December 26, 2020 at 4:40 am in reply to: Problem to see summary when reduct the windows or use tablet #1269807

Rikard
Keymaster

Hi Johan,

Great, I’m glad that Victoria could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 26, 2020 at 4:38 am in reply to: Speed an CSS #1269806

Rikard
Keymaster

Hey Stefan,

It should not make any difference, since they will added to the same CSS file once they are compressed. Make sure that you have file compression active under Enfold->Performance.

Best regards,
Rikard

December 26, 2020 at 4:30 am in reply to: How many Enfold licenses do I need? #1269804
Rikard
Keymaster
Hey Dan,

Thanks for reaching out to us. One license is valid for one domain, including sub domains. So in your case, you would need two licenses.

Once you have purchased the licenses then you can register them for the domain in question, please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard
- This reply was modified 5 years, 4 months ago by Rikard.
December 26, 2020 at 4:28 am in reply to: Column Text/Separator Color Change on Hover #1269803
Rikard
Keymaster
Hey aridbrown,

Please try this CSS instead:
```
.homeboxes:hover a {
  color: -webkit-linear-gradient(0deg, #52c4ed 0%, #52c4ed 12%, #9b3fff 81%, #9b3fff 100%);
}
.homeboxes:hover hr .hr-inner {
  border-color: -webkit-linear-gradient(0deg, #52c4ed 0%, #52c4ed 12%, #9b3fff 81%, #9b3fff 100%);
}
```
Best regards,
Rikard
December 26, 2020 at 4:22 am in reply to: Problem with instagram widget #1269802

Rikard
Keymaster

Hi Manuela,

Great, I’m glad that Yigit could help you out :-)

Best regards,
Rikard

December 26, 2020 at 4:20 am in reply to: Broken Text Editor on WooCommerce Single Product Page #1269801

Rikard
Keymaster

Hi Simon,

Thanks for the update. So everything is working as it should now then?

Best regards,
Rikard

December 25, 2020 at 4:45 am in reply to: Tablet Anpaasung – Menu Größe Untermenü volle Breite #1269798

Rikard
Keymaster

Hi Oli,

Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then select to use jQuery 1.12.4 in the plugin options, to see if that helps.

Best regards,
Rikard

December 25, 2020 at 3:58 am in reply to: Slide show border #1269797
Rikard
Keymaster
Hey robrtta,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-layerslider {
  box-shadow: none;
}
```
Best regards,
Rikard
December 25, 2020 at 3:37 am in reply to: Special Files Question / Dynamic Avia Folder: Which files are in here exactly? #1269796

Rikard
Keymaster

Hi Carsten,

They should be deleted by themselves if you activate that option, but something might be going wrong if they don’t. If you want to try to delete them yourself, then please turn off all caching, then delete all the CSS files, then change and save something in the theme options, so that the CSS will regenerate. If you need help with that then please include admin WordPress and FTP login details in private.

Best regards,
Rikard

December 25, 2020 at 3:34 am in reply to: les images de la demo ne s'affiche pas #1269795

Rikard
Keymaster

Hi Séverine,

Thanks for that. So you are looking to use the health demo? If so then do you need all of the image? Can we try to import the demo again for you?

I tried uploading an image the regular way under Media, and that worked as expected.

Best regards,
Rikard

December 24, 2020 at 8:00 am in reply to: Adsense Blue Dots Above Advert #1269718

Rikard
Keymaster

Hi,

I can’t see any blue dots anymore on my end, please try loading the page in an incognito or private browser window.

Best regards,
Rikard

December 24, 2020 at 7:58 am in reply to: Different behaviour desktop – mobile (and tablet) #1269717
Rikard
Keymaster
Hi,

Thanks for that. This media query is left open:
```
 @media only screen and (min-width: 991px){
.container {
    padding-left: 0px;
    padding-right: 0px;
} 
```
If you close that then your CSS should apply after that. If not then please try to temporarily disable file compression under Enfold->Performance.

Best regards,
Rikard
December 24, 2020 at 7:47 am in reply to: Woocommerce/Enfold account&privacy panel links don't work #1269716

Rikard
Keymaster

Hi Michael,

Thanks for the clarification, I see those links after registering, and they all lead to 404 pages. I’m guessing that is the same problem you are seeing on your end?

I’m not really a WooCommerce expert, but I think these links are part of the default WooCommerce plugin, or are they generated by another add-on maybe? In any case, did you try to disable all plugins, except WooCommerce, to see if that changes anything?

I would recommend that you post this problem on a WooCommerce help forum as well, as they should be in a better situation to help you out with this.

I don’t think this is theme related, you can check that by activating one of the default WordPress themes. If the behaviour is the same, then it’s not caused by Enfold.

Best regards,
Rikard

December 24, 2020 at 7:25 am in reply to: Updating failed. The response is not a valid JSON response. #1269715

Rikard
Keymaster

Hi Paul,

Thanks for the update. We’ll keep this thread open for you, in case you should need any further help.

Best regards,
Rikard

December 24, 2020 at 7:23 am in reply to: Product Tables Shortcode not rendering correctly in Enfold #1269714

Rikard
Keymaster

Hey estalavera-bwi,

I can’t see any obvious problems on the page you linked to, could you post a screenshot highlighting the problem please?

Best regards,
Rikard

December 24, 2020 at 7:20 am in reply to: Switch pages to posts #1269713

Rikard
Keymaster

Hi Andre,

I’m not aware of any solutions which would do that for you automatically, maybe it would be easiest if you simply copied the content over from your pages into posts?

Best regards,
Rikard

December 24, 2020 at 7:19 am in reply to: Header and color section formatting question #1269712
Rikard
Keymaster
Hi Joerg,

Thanks for the update. Please try this CSS as well:
```
.page-id-764 #av_section_1 .template-page.content {
    padding-bottom: 20px;
}
```
Best regards,
Rikard
December 24, 2020 at 7:00 am in reply to: Main Menu sublevel drop downs font change #1269711

Rikard
Keymaster

Hi,

Thanks for the update. You had set all your menu items to use the Button Style (Colored) option under Appearance->Menus, except the home page. I added that to the home page link as well, and it’s displaying fine now. Please review your site.

Best regards,
Rikard

December 24, 2020 at 6:41 am in reply to: Social Share Buttons icons not showing in Safari #1269710

Rikard
Keymaster

Hey GabrielSenn,

I’m seeing the same thing in Chrome as I do in Safari, all the share icons are displaying. How can we reproduce this problem?

Best regards,
Rikard

December 24, 2020 at 6:36 am in reply to: Individuelle Schriftgröße #1269709
Rikard
Keymaster
Hey Heiko,

It depends on how specific you want to be? If’s only a paragraph you want to change, then you can set the font size inline like this:
```
<p style="font-size: 10px;">This content uses 10 pixel font size</p>
```
If that is not what you are looking for, then please try checking the options under Enfold->Advanced Styling.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 24,661 through 24,690 (of 93,579 total)

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