Hi Patrik,

Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then change the jQuery version to 1.12.4 in the plugin options.

Best regards,
Rikard

Hi Yann,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi Lisa,

There are some problems with running 5.6 and the current version of the theme. You can update to 5.6, but then you would have to run this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, and set the jQuery version to 1.12.4 in the plugin options.

About the post not updating; could you enable debug mode so that we can copy the content to a new post please? https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you if you enable the Editor function in WordPress, or share FTP login details with us in private.

Best regards,
Rikard

Hi,

The header colour doesn’t change, it’s the gradient section below it which displays a bit different on mobile. What exactly are you looking to change?

Best regards,
Rikard

Hey jccovara,

Thanks for the login details. The theme is not responsible for the Media and Upload functionality in WordPress. That means it’s likely that your hosting provider is adding something which is blocking this from working, could you try reaching out to them please? This might help you out as well: https://forums.cpanel.net/threads/wordpress-could-not-insert-post-into-the-database.668565/

The problem with posts and pages might be related to the first problem, so please try fixing that first.

Best regards,
Rikard

Hey Tim,

Please try the following in Quick CSS under Enfold->General Styling:

#menu-item-1203 .sub-menu {
    left: -207px;
}

I’m not sure I understand what you are looking to achieve with the mobile menu though, could you post a screenshot highlighting it please?

Best regards,
Rikard

Hey Pietro,

Did you set it under Enfold->Header->Transparency Options?

Best regards,
Rikard

Hey OKEIwebbureau,

Please try the following in your functions.php file:

function add_no_follow_fb_link(){
?>
<script>
	jQuery(document).ready(function($) {
        $("#header_meta .av-social-link-facebook a").attr("rel", "nofollow");
	});
</script>
<?php
}
add_action('wp_footer', 'add_no_follow_fb_link');

Best regards,
Rikard

• This reply was modified 5 years, 3 months ago by Rikard.

Hi,

Thanks for the login details. You have this CSS added in Quick CSS which is hiding the menu items:

@media only screen and (max-width: 1024px) {
.menu-item {
    display: none;
}
}

Please remove that CSS, or alter it so that it only targets the elements which you want to remove.

Best regards,
Rikard

Hi Lisa,

Thanks for the login details. In which of your posts are you having this problem? Did you try to clear the cache from your caching plugin, or leave it deactivated to see if that changes anything?

Best regards,
Rikard

Hi David,

Thanks for the update. I tried logging into your site, but the login page redirects to the home page. Could you send us the direct URL to your login page please?

Best regards,
Rikard

Hi Andreas,

Thanks for that. The web version of FTP is working, and I set the theme folder to the 775 permission. After that the icons on your site is working. I couldn’t check the builder though, since the backend of your site is not loading on my end for some reason. Could you check that everything is working as it should on your end please?

Best regards,
Rikard

Hey 82david82,

You are welcome to have your opinion on the matter, but that is what we have been doing since we started this business. Like you said; everyone needs some time off. This time of year gives us a chance to clear the support queue, and start the year with a clean slate. You are welcome back on the support forum tomorrow.

Best regards,
Rikard

Hi Mark,

Thanks for the update. The details are still not working though, please see private.

Best regards,
Rikard

Hi Andreas,

Thanks for the update. The FTP details don’t seem to work, please see private. Could you check and verify that they are working please?

Also, what exactly do you mean by the quote in private?

Best regards,
Rikard