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Viewing 30 posts - 23,521 through 23,550 (of 93,420 total)
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  • in reply to: Need very small column #1279296

    Hi,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Logo picture and header menu on top of each other #1279295

    Hi,

    Please try adding this CSS as well:

    @media only screen and (max-width: 767px) {
    .responsive #top .cart_dropdown {
        z-index: 0 !important;
    }
    }

    Best regards,
    Rikard

    in reply to: New pages not found #1279294

    Hi,

    Thanks for that. I tried resetting your permalinks, and there’s no 404 error when I use the plain setting, but it comes back when I selected your preferred setting back again. I’m not sure what is causing this, but it might be a plugin conflict. Could you try disabling all plugins, to see if that changes anything please?

    Best regards,
    Rikard

    in reply to: Vertical align on grid row #1279293

    Hi,

    Try this instead:

    #imagen-inicio .flex_cell.av_one_full {
        vertical-align: bottom;
    }
    
    #imagen-inicio .column-top-margin {
        margin-top: 100px;
    }

    Best regards,
    Rikard

    in reply to: Logo slider #1279290

    Hi,

    Thanks for the update. You can’t automatically populate missing spots unfortunately, but you can change the number of columns in the Styling tab, in the element options. It looks like you have 9 logos, then setting it to 3 columns would do the job.

    Best regards,
    Rikard

    in reply to: Styling of hierarchical menu in sidebar #1279112

    Hey sudhafen,

    Thanks for the screenshot. Could you post a link to where we can see the actual elements on your site as well please?

    Best regards,
    Rikard

    in reply to: Can't Edit Home Page Elements #1279109

    Hi,

    Thanks for the update. I copied your front page content to a test page, please see private. There was a lot of broken markup in your content, which I’ve removed, and the columns are aligning like they should now. Could you check the page so that everything is working as expected please? If there is some content missing, then you can either recreate it on the test page, or copy the shortcodes from the old page, into the test page. Once you are happy with the test page, then you can simply copy all shortcodes, into the old page.

    Best regards,
    Rikard

    in reply to: Mail Chimp integration stopped working #1279102

    Hey DreamlandHomes,

    Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    in reply to: YouTube videos showing differently on the same screen #1279100

    Hi,

    Thanks for the update, Enfold is fully compatible with PHP 7. If you are worried about the update, then I would suggest that you try it out on a staging site first.

    Best regards,
    Rikard

    in reply to: Gutemberg #1279064

    Hi,

    The option is available on your installation. Click into the theme options, then look for this option: Seleziona il tuo editor.

    Best regards,
    Rikard

    Hi Joey,

    Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please include FTP login details, so that we can check the uploads folder on your installation.

    Best regards,
    Rikard

    in reply to: Transparent header on scroll no longer works #1278995

    Hey danieljlevin,

    Sorry for the problem. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options.

    Also please consider updating the theme to the latest version (4.7.6.4): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    Best regards,
    Rikard

    in reply to: Logo Centered, Menu Left #1278994

    Hi,

    Thanks for the update and clarification. Please send us admin WordPress login details in private, so that we can add the CSS Nikko sent, then try to fix the problem with overlapping.

    Best regards,
    Rikard

    in reply to: Problems with header behavior #1278987

    Hey acardell887,

    Thanks for the login details. I can’t see the behaviour which you are referring to on my end though. The header shrinks, and gets a background colour when scrolling down. Could you let us know how to reproduce the results you are getting on your end please?

    Best regards,
    Rikard

    in reply to: Logo problems #1278979

    Hi,

    Thanks for that. The problem with the menu not floating to the right seems to be coming from your child theme CSS file. Could you try to remove all your customisations in there, then add them back one by one, to see which CSS is causing the problem please?

    Logo; there is a lot of white space at the top and bottom of the image, could you try to edit that out, then upload the image again please?

    Best regards,
    Rikard

    in reply to: Menu broken on MacBook Air #1278975

    Hi Marcus,

    “There is an issue with firefox”
    “I checked it with Opera and there is no issue”
    You seem to be very generous with your customers lifetime.

    What exactly are you referring to?

    https://jeroch-verlag.de/screens/enfoldmacair.zip

    This link leads to a 403 page.

    Best regards,
    Rikard

    in reply to: Simple text box not showing up in mobile view #1278974

    Hey klaustrophobia,

    Thanks for the login details. I can see the same content on desktop, as I do on mobile, on the page you linked to. Could you try to explain the problem a bit further, and let us know how to reproduce it please?

    Best regards,
    Rikard

    Hi Holger,

    Your purchase code has been used to register on the support forum, you can login using your email, and the password in private. After you have logged in, then please open a new thread on the Enfold sub forum.

    Best regards,
    Rikard

    in reply to: Reseller Preise #1278971

    Hi Christoph,

    Thanks for reaching out to us. We don’t have a reseller program unfortunately, most developers usually buy licenses as they go, and then add the price of the theme into their price which they give to their customer.

    Best regards,
    Rikard

    in reply to: Issue with Advanced Layout Builder not working #1278969

    Hi Nick,

    Thanks for the update. I created a test page, please see private. There is a 403 error on a WordPress file, after adding the content after the Parental Surveys & Feedback header. I’m not sure why that is, but I’ve asked the rest of the team to have a look as well. Please reply to this thread, so that it gets added back to our support queue.

    Best regards,
    Rikard

    in reply to: Design question – logo placement #1278968

    Hi,

    Thanks for the update. It looks like you haven’t added the widgets for the boxes on the left and right in your screenshot yet, so please try to add them first. Also please add some content to them, so that we can give you styling to use after that. Once that is done, then we can try to fix, or fake, the disappearing borders when scrolling.

    Also please include admin WordPress login details in private so that we can access the backend of your site, if that should be needed.

    Best regards,
    Rikard

    Hi,

    Thanks for the update. Please try this instead:

    tbody td a u {
      color: green; 
      font-size: 18px;
    }
    
    tbody th {
      color: red;
      font-size: 22px;
    }
    
    tbody th:hover {
      color: blue;
      font-size: 20px;
    }

    th means table header.

    Best regards,
    Rikard

    in reply to: New pages not found #1278961

    Hi Dominique,

    Sorry for my answer, it looks like I pasted the wrong text. Of course we can help you out in this thread. The login details you posted are not working though, please check and verify.

    Best regards,
    Rikard

    • This reply was modified 5 years ago by Rikard.
    in reply to: Contact Form Junk Emails #1278960

    Hey woogie07,

    Could you post a link to where we can see the form in question please?

    Best regards,
    Rikard

    in reply to: Contact Form and Google Recaptcha #1278950

    Hi,

    Thanks for that. Could you upgrade the account to have administrator rights as well please? Otherwise we can’t access the theme options.

    Best regards,
    Rikard

    Hi,

    Thanks for the update. The answer you found is correct, and the translation of Appearance in the WordPress menu should be Design, if your installation is using the German language? That means it’s available for you under Design->Menüs.

    Best regards,
    Rikard

    in reply to: Vertical align on grid row #1278948

    Hi,

    Try this in Quick CSS:

    #imagen-inicio .flex_cell.av_one_full {
        vertical-align: bottom;
    }

    Best regards,
    Rikard

    in reply to: Need very small column #1278937

    Hi,

    Thanks for the update. Please replace this CSS:

    .dashed_column {
        border-right: 2px dashed #2F396A !important;
        margin-left: 3%;
        padding-right: 3%;
    }

    With this:

    @media only screen and (min-width: 768px) {
    .dashed_column {
        border-right: 2px dashed #2F396A !important;
        margin-left: 3%;
        padding-right: 3%;
    }
    }

    Best regards,
    Rikard

    in reply to: Change the header size of the all ecommerce pages #1278934

    Hi,

    Thanks for the update. Please try this CSS as well:

    .woocommerce-page #av_product_description .av-parallax {
        z-index: 0;
    }
    
    .woocommerce-page #av_product_description .container {
        z-index: 1;
    }

    Best regards,
    Rikard

    in reply to: Language flag icons in header #1278907

    Hi,

    Great, I’m glad that Jordan could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

Viewing 30 posts - 23,521 through 23,550 (of 93,420 total)