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Hi,
I checked the page you linked to in an incognito window, but it adds the product to the cart on my end. Are there any particular steps we need to take in order to reproduce this problem?
Best regards,
RikardHey finchkelsey,
It looks like that section is hidden? Please try to add the ID to a section instead, otherwise we can’t target the container element.
Best regards,
RikardHi,
Thanks for the update. I don’t think this is related to an update, but let’s investigate it a bit further. Could you enable debug mode, so that we can copy the problem portfolio item to a test page please? https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, we can do it for you if you give us permission to do so.
Best regards,
RikardHey mritkuma99,
That is possible, but you need custom CSS for it. If you need further help, then please post a link to where we can see the sliders in question.
Best regards,
RikardFebruary 19, 2021 at 4:41 am in reply to: Site does not load after adding MailChimp Newsletter API Key #1282113Hi,
Thanks for that. I check your key on a live test installation, and it’s working as it should there. Would it be ok if we try to add it again to your actual site? Please make sure that you have backups of the site, in case something should go wrong.
Best regards,
RikardFebruary 18, 2021 at 5:43 am in reply to: “Updating failed. The response is not a valid JSON response.” #1281940Hi Mark,
First off, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private to the live site, so that we can have a closer look. Also, would it be ok if we temporarily disable plugins?
Best regards,
RikardHey ryansmccain,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHey lifefitnessnz,
Sorry for the problem. Please try this fix posted by Ismael: https://kriesi.at/support/topic/video-in-color-section-is-not-repeating/#post-1280574
Best regards,
RikardHi,
Thanks for the update. If that doesn’t work, then please add this which was posted by Mike: https://kriesi.at/support/topic/question-about-google-indexing-wp-content-theme-stuff-seems-irrelevant/#post-1232593
Best regards,
RikardHi,
Thanks for the update. Please try the following in Quick CSS under Enfold->General Styling:
#top .main_color input[type='text'] { background-color: rgba(255,255,255, 0.7); }I would suggest that you don’t change the core CSS files of the them, since it’s going to be overwritten on updates. Please add your custom CSS to Quick CSS. If they don’t apply, then make sure that the option to delete the old CSS and JS files is active under Enfold->Performance.
Best regards,
RikardFebruary 18, 2021 at 4:49 am in reply to: Dimensions of the preview images of the last articles #1281934Hey brand,
You can change that with CSS yes, but that will likely skew or distort the images. It would be much better if you could use images of the same size.
Best regards,
RikardFebruary 18, 2021 at 4:46 am in reply to: YouTube video throwing error when played in color selection #1281932Hi David,
Yes, it will be fixed in the upcoming release of the theme.
Best regards,
Rikard-
This reply was modified 5 years ago by
Rikard.
February 18, 2021 at 4:44 am in reply to: Avia Builder drag and drop not working (broken) and forever loading in WP 5.6 + #1281931Hi Jason,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardFebruary 18, 2021 at 4:32 am in reply to: Links to Tab Sections do not work when on active page #1281929Hey ddandreo,
Thanks for the video. Could you post a link to where we can see the actual problem as well please?
Best regards,
RikardHi,
Thanks for that. I’m seeing jQuery error messages coming from the file in private, what happens if you disable that plugin?
Best regards,
RikardHi,
Please try the following in Quick CSS under Enfold->General Styling:
span.logo { display: table; margin: 0 auto; position: inherit; float: none; } nav.main_menu { margin-top: -130px; }You can add extra elements to the header using a widget: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area
Best regards,
RikardHi Tim,
Please try this fix posted by Ismael: https://kriesi.at/support/topic/video-in-color-section-is-not-repeating/#post-1280574
Best regards,
RikardFebruary 17, 2021 at 1:44 pm in reply to: Strange video screen not available in video slide #1281729Hey aintzerga,
Sorry for the problem. Please try this fix posted by Ismael: https://kriesi.at/support/topic/video-in-color-section-is-not-repeating/#post-1280574
Best regards,
RikardHi,
Thanks for the update. Could you post a link to where you want to implement this please? Also please point out which text boxes you want to add it to.
Best regards,
RikardHi,
Thanks for that. So your site is the one in private, correct? If so then please try this in Quick CSS:
@media only screen and (max-width: 767px) { img.size-full { width: 100%; } }Best regards,
RikardFebruary 17, 2021 at 1:13 pm in reply to: The website moves a tiny bit up and then down and then stops. #1281701Hey rolanddon,
I couldn’t see anything like that on your front page, could you link directly to where we can see this problem please?
Best regards,
RikardHi,
Great, I’m glad that you got things working, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey LisaBroussard,
Could you post a link to where we can see the problem you are having please? Also let us know what to do in order to reproduce it.
Best regards,
RikardHi Tímea,
Thanks for that. The first screenshot works, but I’m not sure I understand what you would like to change. Do you want the mobile menu flyout to be larger? If so then you can change that under Enfold->Main Menu->Burger/Mobile Menu->Menu Overlay Style.
The second screenshot doesn’t seem to be an image, could you try uploading that again please?
Best regards,
RikardHi Jeff,
Thanks for the update. I tried updating the file, but WordPress is giving me an error message, and the file is not updated:
Something went wrong. Your change may not have been saved. Please try again. There is also a chance that you may need to manually fix and upload the file over FTP.
Could you share FTP login details in private as well, so that we can edit the file that way instead please?
Best regards,
RikardHey dafcom,
Sorry for the problem. Please try this fix posted by Ismael: https://kriesi.at/support/topic/video-in-color-section-is-not-repeating/#post-1280574
Best regards,
RikardHi Felix,
You can place the socket in a fixed or absolute position, but that means that it will likely cause problems in other places, since it will cover content. I would suggest that you keep it as it is, or try adding some more content to the pages in question.
Best regards,
RikardHey valeriazanettiv,
Some loss of image data is inevitable when using images to cover container elements unfortunately. I see that the image you are using has a lot of transparency as well. Maybe you could try hiding the section in question for mobile, then create a new one with an image which is better adapted for mobile screens? You can select which screen sizes you want to display the section on, in the Advanced tab, in the element options.
Best regards,
Rikard -
This reply was modified 5 years ago by
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