Hi,

Thanks for the update. Does the same thing happen if you activate one of the default WordPress themes? Did you try to disable all other plugins that the one which is causing problems on your site?

Please note that our support is limited for non-supported third party plugins, and the theme cannot be compatible with all plugins out there.

Best regards,
Rikard

Hi Lukas,

Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.8.1) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for sharing and for helping out @guenni007 :-)

Best regards,
Rikard

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. You can use a personal email, or the one in private. Just remember to post the login details in private in this thread, so that all moderators have access to it.

Best regards,
Rikard

Hi Sarah,

I can’t see anything like that on your site, it’s loading fine on my end. Could you try loading it in an incognito or private browser window please?

Best regards,
Rikard

Hi Alex,

Thanks for reaching out. We are not interested in your offer at the moment though.

Best regards,
Rikard

Hey Anette,

Please try this in Quick CSS, in order to activate the mobile menu at an earlier point:

@media only screen and (max-width: 1240px) {
  nav.main_menu {
    display: block !important;
  }
  #avia-menu .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}

Best regards,
Rikard

Hi Shineonseo,

Messages sent through the contact form are not saved anywhere.

Please refer to this for possible solutions: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

Best regards,
Rikard

Hey cristinagrafik,

Thanks for the screenshot and login details. I’m not sure on which page we can see the element in question though?

Best regards,
Rikard

Hey waltermorgan,

Thanks for the login details. I’m getting blocked by a firewall though, please see private. Could you turn that off, or let us know from where, and how, we can access your site?

Best regards,
Rikard

Hi,

Thanks for the update. So everything is working as it should now then?

Best regards,
Rikard

Hi Bernd,

If you are using a Button element, then you can set that in the element options. If you want to create it manually, then you can try code like this:

<a href="URL of your video" target="_blank">This is a link to my video</a>

Best regards,
Rikard

Hey sitesme,

Please refer to this: https://www.codeblocq.com/2016/08/Turn-an-image-to-Black-and-White-on-hover-with-CSS/

Best regards,
Rikard

Hi Alex,

Thanks for the update. All Color Sections have a minimum height of 100 pixels, you can adjust the section in question with this CSS:

.home #av_section_2 {
    min-height: 0;
}

Best regards,
Rikard

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard