Page 723 – Support | Kriesi.at – Premium WordPress Themes

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May 11, 2021 at 4:49 am in reply to: font style blog #1299514

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 11, 2021 at 4:46 am in reply to: Menu not visible on the mobile phone (separate mobile menu) #1299513

Rikard
Keymaster

Hi Diana,

Sorry for the problem. Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

May 10, 2021 at 12:43 pm in reply to: Mobile navigation doesn't work #1299353

Rikard
Keymaster

Hey AGSGE,

Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

May 10, 2021 at 12:41 pm in reply to: galleries images can no longer be opened #1299351

Rikard
Keymaster

Hi,

Thanks for that. I can’t see the problem on the 4.8.2 installation though, please see screenshot in private. Could you let us know how or where we can see the problem on that site please?

Best regards,
Rikard

May 10, 2021 at 12:36 pm in reply to: slightly off topic but Excluded Page with redirect in google webmaster help #1299350

Rikard
Keymaster

Hey isreynolds_137,

There’s nothing in the theme which would turn indexing on or off, so I can’t really tell you what is going wrong unfortunately. Did you check the search engine visibility option under Settings->Reading?

Best regards,
Rikard

May 10, 2021 at 12:32 pm in reply to: menu issue on single page portfolio website for sub pages #1299348

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 10, 2021 at 12:31 pm in reply to: Footer width when using Enfold left sidebar menu layout #1299347

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 10, 2021 at 12:30 pm in reply to: Massonry gallery not loading properly #1299345

Rikard
Keymaster

Hey Vojtech,

I checked in Chrome, Opera and Firefox, but I can’t reproduce the problem on my end. The images loads a bit slow sometimes, but they eventually show up every time. Do you have a sure way of reproducing the results you are seeing on your end?

Best regards,
Rikard

May 10, 2021 at 12:25 pm in reply to: The Events Calendar incompatibilities? #1299344

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 10, 2021 at 12:24 pm in reply to: WooCommerce #1299343

Rikard
Keymaster

Hey onlyhuman141,

The shop menu item is showing fine on my end :-)

Best regards,
Rikard

May 10, 2021 at 11:25 am in reply to: Logo center, menu above justified problem #1299318

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 10, 2021 at 11:23 am in reply to: MailChimp integration isn't working #1299316

Rikard
Keymaster

Hey mocreate,

Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If it doesn’t, then please post admin WordPress login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

May 10, 2021 at 7:05 am in reply to: How to have an overlay on the caption text and title of the fullscreen slider? #1299283
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.avia-caption-content p {
  background: rgba(0,0,0,.2) !important;
  display: initial;
}
```
Best regards,
Rikard
May 10, 2021 at 7:00 am in reply to: Help for a color section #1299281

Rikard
Keymaster

Hey phex_,

I can see that the images are extending above the background on your actual site, so I’m not sure what you need help with? Please try to explain a bit further, or post screenshots highlighting your intentions.

Best regards,
Rikard

May 10, 2021 at 6:57 am in reply to: "There has been a critical error on this website." Error Message WooCommerce #1299280

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 10, 2021 at 6:43 am in reply to: Adding Leaving Notice Message to external link #1299279

Rikard
Keymaster

Hi John,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 10, 2021 at 6:38 am in reply to: Child theme causing problems. #1299277

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 10, 2021 at 6:33 am in reply to: Homepage showing as non-indexable in SEO tools #1299274

Rikard
Keymaster

Hey mosaic,

If you are running an SEO plugin like Yoast SEO, then you should be able to change that value in the plugin options on the page in question.

Best regards,
Rikard

May 10, 2021 at 6:31 am in reply to: Issue with theme import #1299273

Rikard
Keymaster

Hey Keith,

I’m not sure exactly what is going on with your site, but the URL in private works. I’m not sure why it’s adding the index.php part of the URL to be honest with you, could you try reaching out to your hosting provider to see why that is please?

Best regards,
Rikard

May 10, 2021 at 6:19 am in reply to: Custom social media icons #1299265

Rikard
Keymaster

Hi outtheboxdigital,

Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site. Also please try to explain the problem you are having a bit further.

Best regards,
Rikard

May 10, 2021 at 6:18 am in reply to: URGENT – Videos dont play anymore – on several installations #1299264

Rikard
Keymaster

Hi Max,

Where can we see and reproduce this problem?

Best regards,
Rikard

May 10, 2021 at 5:42 am in reply to: Website crashed after "Merging CSS & JS" #1299240

Rikard
Keymaster

Hi Chris,

Thanks for the update. Where can we see and reproduce the problem you are having?

Best regards,
Rikard

May 10, 2021 at 5:40 am in reply to: Problem with cookie consent – Button buttons showing on mobile #1299239
Rikard
Keymaster
Hi Ben,

It’s hidden with this CSS:
```
@media only screen and (max-width: 767px) {
.avia-button {
    display: none !important;
}
}
```
Please try removing, or altering that CSS. If you need help finding it, then please include admin WordPress login details in private.

Best regards,
Rikard
May 10, 2021 at 5:35 am in reply to: Absolutely bad speed values #1299238

Rikard
Keymaster

Hi Chris,

Could you post a link to the site in question, so that we can have a closer look please?

Best regards,
Rikard

May 10, 2021 at 5:32 am in reply to: Footer on Mobile and Tablet #1299233

Rikard
Keymaster

Hi,

Thanks for that. What exactly would you like to change on mobile/tablet sizes?

Best regards,
Rikard

May 10, 2021 at 5:29 am in reply to: Video does not show on mobile #1299228

Rikard
Keymaster

Hi Chris,

Please try adding an image which is just over 780 pixels wide, that should be enough for mobile screens.

Best regards,
Rikard

May 10, 2021 at 5:21 am in reply to: Output not corresponding with CSS rules #1299225

Rikard
Keymaster

Hi Chris,

Thanks for the update. I’m not sure which element you are referring to, could you try to explain a bit further please?

Best regards,
Rikard

May 10, 2021 at 5:17 am in reply to: Enfold Mailchimp subscription widget Not working #1299222

Rikard
Keymaster

Hi netzproduzenten,

Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

May 10, 2021 at 5:09 am in reply to: Contact form not sending emails #1299220

Rikard
Keymaster

Hey onedesignprint,

Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Also, does it work if you use Contact Form 7? Please try requesting a new password if it doesn’t work. If you don’t get the email from WordPress, then your installation is likely not able to send emails.

Best regards,
Rikard

May 10, 2021 at 5:07 am in reply to: Semi Transparent background for sub menu in the header #1299219

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working, and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 21,661 through 21,690 (of 93,570 total)

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