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  • #1299018

    Hi there,

    It appears we are getting an error message that reads “There has been a critical error on this website.” anytime someone tries to checkout on our website.

    Screenshot of the error:

    We have updated all plugins, themes, WP, PHP.

    I reached out to WooCommerce and they said that because the Checkout page reappeared after switching themes, it was a theme-related error.

    Please advise.



    I just connected with our hosting provider and they were able to send me the error logs, which I have added to the Private Content.



    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,

Viewing 3 posts - 1 through 3 (of 3 total)
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