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  • May 7, 2021 at 6:35 pm #1299018
    vantagepointmg

    Hi there,

    It appears we are getting an error message that reads “There has been a critical error on this website.” anytime someone tries to checkout on our website.

    Screenshot of the error: https://ibb.co/nrcznvv

    We have updated all plugins, themes, WP, PHP.

    I reached out to WooCommerce and they said that because the Checkout page reappeared after switching themes, it was a theme-related error.

    Please advise.

    May 7, 2021 at 7:00 pm #1299020
    vantagepointmg

    Hello,

    I just connected with our hosting provider and they were able to send me the error logs, which I have added to the Private Content.

    May 10, 2021 at 6:57 am #1299280
    Rikard

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

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