Page 708 – Support | Kriesi.at – Premium WordPress Themes

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June 1, 2021 at 4:29 am in reply to: Adding EVENT Informations #1303294

Rikard
Keymaster

Hey Marcel,

I’m not sure I fully understand your requirements, could you try to explain them a bit further please?

Best regards,
Rikard

May 31, 2021 at 9:46 am in reply to: slow down the animation of the picture #1303132
Rikard
Keymaster
Hey jelle,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home .avia_transform .avia_start_delayed_animation.av-rotateInUpLeft {
    -webkit-animation: avia-rotateInUpLeft 1.5s 1 cubic-bezier(0.175,0.885,0.320,1.275);
    animation: avia-rotateInUpLeft 1.5s 1 cubic-bezier(0.175,0.885,0.320,1.275);
    opacity: 1;
}
```
Best regards,
Rikard
May 31, 2021 at 9:44 am in reply to: portfolio items on archive page #1303130

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now the. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 31, 2021 at 9:42 am in reply to: burger menu odd behaviour #1303129

Rikard
Keymaster

Hi,

Thanks for that. I’ve adjusted the CSS for you, and it’s applying to your site now.

Best regards,
Rikard

May 31, 2021 at 9:28 am in reply to: Link placement #1303127

Rikard
Keymaster

Hi Robert,

Thanks for reaching out to us, we are not interested in buying or selling backlinks at the moment though.

Best regards,
Rikard

May 31, 2021 at 9:16 am in reply to: Slider images and testimonials disappear #1303122

Rikard
Keymaster

Hey braymond64,

There are no known issues like that in the latest version of the theme. It looks like you are running the SG Optimiser on your site though? If that is the case, then please try disabling file compression in the Performance section in the theme options to see if that helps.

Best regards,
Rikard

May 31, 2021 at 9:13 am in reply to: Lowering main-menu above main-content #1303121

Rikard
Keymaster

Hi,

Thanks for the update. It will likely be easier to add that content to a widget, instead of the header meta area: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area. We can help you out with styling after you have added the content.

Best regards,
Rikard

May 31, 2021 at 8:55 am in reply to: Tab Section problems #1303115

Rikard
Keymaster

Hi Martin,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 31, 2021 at 8:52 am in reply to: Theme technicalities #1303113
Rikard
Keymaster
Hi Quwam,

Please add this to the copyright field in the theme options:
```
[nolink]
```
I couldn’t check your actual site though, since it redirects to an Instagram page.

Best regards,
Rikard
May 31, 2021 at 8:47 am in reply to: Masonry Element Broken #1303112

Rikard
Keymaster

Hi,

Thanks for that, I can login now. I checked the members area page, but I’m not seeing any content there, only this message:

This content is for Slim & Fit Classes Online (Solo) and Slim & Fit Classes Online (Family) members only.

I’m guessing that the user you sent us is not a registered user?

Best regards,
Rikard

May 31, 2021 at 8:18 am in reply to: Font size for Blog Posts Content Element #1303106

Rikard
Keymaster

Hi Mark,

Thanks for the update, and I’m glad that you got things working again. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 31, 2021 at 7:36 am in reply to: unable to edit some of the posts #1303092

Rikard
Keymaster

Hey idvisionme,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 31, 2021 at 7:33 am in reply to: Fail to create a Link to Jump to a Specific Part of a Page #1303089

Rikard
Keymaster

Hi pingbara,

I can’t see any problems on my end, it goes to the section which starts with this text:

ติดต่อ ร้านพวงหรีดหรีดไทย REEDTHAI

That section has the ID you are referring to. Where exactly do you want it to go?

Best regards,
Rikard

May 31, 2021 at 7:23 am in reply to: Katalog design changed? #1303086

Rikard
Keymaster

Hi,

Thanks for that. I can’t see that you are using the Catalogue element on that page though, could you create a test page so that we can see the actual problem please?

Best regards,
Rikard

May 31, 2021 at 7:15 am in reply to: New Share Links Options Error #1303084

Rikard
Keymaster

Hey Kirstie,

I can’t reproduce this problem on test installation, so it’s likely that the problem is local to your installation. I can’t find the problem CSS though. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

May 31, 2021 at 6:55 am in reply to: Easy slider resizing original image #1303079

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 31, 2021 at 6:51 am in reply to: Problem with Thrive Architect pages (text below the page) #1303077

Rikard
Keymaster

Hi,

The Enfold styling is not applying on the page in question, and it doesn’t work in the WordPress customiser either. Please try reaching out to the plugin authors, to see if they can help you out.

Best regards,
Rikard

May 31, 2021 at 6:43 am in reply to: max mega menu burger not clickable #1303075

Rikard
Keymaster

Hey lelef,

Our support for third party plugin problems is limited unfortunately, please try reaching out to the developers of the plugin to see if they can help you out.

Best regards,
Rikard

May 31, 2021 at 6:41 am in reply to: Picture in Lightbox displaye wrong color #1303072

Rikard
Keymaster

Hey ReinaSmallenbroek,

We would have to see the actual problem in order to help you out, could you upload them to the site again please? Also please upload the original somewhere, so that we can compare them. Please note that the theme does not actively alter images when uploading them to WordPress.

Also please give us admin access to your site in private.

Best regards,
Rikard

May 31, 2021 at 6:18 am in reply to: WooCommerce backend order not saving items after update to 4.8.3 #1303066

Rikard
Keymaster

Hey RA-press17,

Where can we see and reproduce the problem you are having?

Best regards,
Rikard

May 31, 2021 at 6:17 am in reply to: Masonry Gallery #1303065

Rikard
Keymaster

Hey emanuelecocchiaro,

Thanks for the login details. On which page are you having this problem?

Best regards,
Rikard

May 31, 2021 at 5:13 am in reply to: Urgent request: enfold site breaks while opening customizer after updating wp #1303057
Rikard
Keymaster
Hi,

thanks for the update. I’m not sure what you would like to change the icon to, but you should be able to use CSS like this in order to change it:
```
.avia-slideshow-arrows a:before {
    content: 'A';
}
```
Best regards,
Rikard
May 31, 2021 at 5:06 am in reply to: Fatal Error with enfold Theme #1303055

Rikard
Keymaster

Hi,

Thanks for the update. Please send us FTP login details in private then, so that we can try to upload the latest version for you manually instead.

Best regards,
Rikard

May 31, 2021 at 5:05 am in reply to: Advanced Layout Builder is hidden via a display:none style in the backend #1303053

Rikard
Keymaster

Hey emilconsor,

Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

The Layout Builder is displaying fine on the page in private, so I’m not sure how to reproduce the problem you are having?

Best regards,
Rikard

May 31, 2021 at 5:01 am in reply to: Masonry image title and image link arrows #1303052

Rikard
Keymaster

Hey gimenoandy,

I get a 403 error on the login page, are you blocking some country IP ranges maybe? If so, then please let us know which countries are allowed to access your site.

Acceso restringido desde tu conexión
¿Qué ha podido pasar?
Se ha bloqueado por seguridad el acceso desde tu conexión a la url que intentas acceder. Si la web es tuya pulsa aquí para solucionarlo, por favor:

Saber más >

Best regards,
Rikard

May 31, 2021 at 4:52 am in reply to: Blanck Menu on mobil #1303051

Rikard
Keymaster

Hi,

It’s applying fine on my end, please try loading the site in an incognito or private browser window.

Best regards,
Rikard

May 31, 2021 at 4:51 am in reply to: Pictures in Enfold are blurry #1303050

Rikard
Keymaster

Hi,

Thanks for that. Did you try to disable or check the setting in your Imagify and WP Rocket plugins?

Best regards,
Rikard

May 31, 2021 at 4:45 am in reply to: Featured Image Slider malfunctionig #1303049
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-slideshow-inner .av-section-color-overlay {
    z-index: 0 !important;
}
```
Best regards,
Rikard
May 30, 2021 at 5:54 am in reply to: Fatal error after update to 4.8.3 from 4.8.1 #1303000

Rikard
Keymaster

Hi,

Thanks for that. I see that you are currently running 4.8.1, could you share FTP login details in private as well, so that we can try to upload the theme manually for you?

Best regards,
Rikard

May 30, 2021 at 5:47 am in reply to: 'Use Any Font Plugin' and Main menu font #1302999

Rikard
Keymaster

Hi,

Thanks for the update. Could you post a link to where we can see the actual menu please?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 21,211 through 21,240 (of 93,569 total)

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