Page 701 – Support | Kriesi.at – Premium WordPress Themes

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June 3, 2021 at 4:56 am in reply to: Lazy Loading Trigger #1303687

Rikard
Keymaster

Hey F+W,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

June 3, 2021 at 4:55 am in reply to: How to reduce spacing before Easy Slider ? #1303686

Rikard
Keymaster

Hi,

Thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 3, 2021 at 4:53 am in reply to: background color only on width of h1 tag #1303685
Rikard
Keymaster
Hi Steven,

Please try this CSS instead:
```
h1.paginatitel_vervolg2021 {
    font-size: 60px;
    font-family: 'Dosis', sans-serif;
    font-weight: 600;
    text-transform: none!important;
    color: #fff;
    padding: 20px 40px!important;
    background: #0054a4!important;
    -webkit-border-radius: 10px!important;
    -moz-border-radius: 10px!important;
    border-radius: 10px!important;
    display: initial;
}
```
Best regards,
Rikard
June 3, 2021 at 4:45 am in reply to: 1) Fields in Masonry and 2) image sizes #1303684

Rikard
Keymaster

Hi Hanne,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 3, 2021 at 4:44 am in reply to: Call to undefined method avia_slideshow::default_args() after updating to 4.8.3 #1303683

Rikard
Keymaster

Hi,

Great, I’m glad that you found the cause of your problem, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 3, 2021 at 4:43 am in reply to: Change Break Point For Full Width Sub Menu #1303682

Rikard
Keymaster

Hi Phil,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

June 3, 2021 at 4:34 am in reply to: Vertical align menu – scrolling problem #1303681

Rikard
Keymaster

Hey byallmeans,

Could you post a link to where we can see the results you are getting please?

Best regards,
Rikard

June 3, 2021 at 4:34 am in reply to: Enfold latest portfolio widget publish time #1303680

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 3, 2021 at 4:30 am in reply to: Custom elements show up as search results in frontend #1303679

Rikard
Keymaster

Hi again Patrick,

I have discussed this with our developer again. According to them, WordPress default is to include shortcode attributes or values in search results. That basically means that it’s currently working as it should.

Best regards,
Rikard

June 3, 2021 at 4:26 am in reply to: Masonry gallery issues #1303678

Rikard
Keymaster

Hi Roger,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 2, 2021 at 11:02 am in reply to: Mini cart #1303551

Rikard
Keymaster

Hi,

Thanks for the screenshot. So what exactly is wrong with that text? These articles might help you out if you are looking to change the text:

https://docs.woocommerce.com/document/woocommerce-localization/

https://do.that.ee/location-of-woocommerce-language-file/

Best regards,
Rikard

June 2, 2021 at 10:54 am in reply to: change the font weight in a single text block #1303549

Rikard
Keymaster

Hi Martin,

I’ve created a test page for you, please see private.

Best regards,
Rikard

June 2, 2021 at 10:42 am in reply to: Logo to hang down past header #1303545

Rikard
Keymaster

Hi Peta,

Could you post a link to where we can see the actual results you are getting please?

Best regards,
Rikard

June 2, 2021 at 10:37 am in reply to: Pagination #1303543

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 2, 2021 at 10:36 am in reply to: Images increase in size after uploading into Media #1303542

Rikard
Keymaster

Hi,

Thanks for sharing and for helping out @guenni007. Did you try out the suggestions above @actionrev?

Best regards,
Rikard

June 2, 2021 at 10:31 am in reply to: Masonry Element Broken #1303540

Rikard
Keymaster

Hi,

Thanks for that. I can now access the problem page, but I’m not sure if I can reproduce the problem though, it seems to be loading fine on my end. Please see screenshot in private. If I’m misunderstanding the problem, then please try to explain a bit further, and post a screenshot highlighting it.

Best regards,
Rikard

June 2, 2021 at 10:26 am in reply to: Lowering main-menu above main-content #1303539

Rikard
Keymaster

Hi,

It looks fine on my end on mobile, did you manage to find a solution? If not, then please post a screenshot of the problem and on which device and browser you are seeing it.

Best regards,
Rikard

June 2, 2021 at 8:21 am in reply to: Text widget in avia layout builder #1303521

Rikard
Keymaster

Hi Btina,

I’ve downgraded your site to the previous version of the theme, and it’s working as it should now. I’m not sure why this problem is happening with the latest version of the theme unfortunately. If you need further help, then please try copying the site to a staging site first, so that we can update there first.

Best regards,
Rikard

June 2, 2021 at 7:50 am in reply to: Sidebar social icons not at the bottom #1303517

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 2, 2021 at 7:49 am in reply to: Sortable tabs: word break after "all" tab + mobile view not ideal #1303515

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 2, 2021 at 7:49 am in reply to: changed font size settings don't show everywhere #1303514

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 2, 2021 at 7:38 am in reply to: problem with update process #1303512

Rikard
Keymaster

Hey Itai,

The child theme is never updated automatically, that is something you have to do yourself in style.css in the child theme. If you want to change the version, then please do so there.

Best regards,
Rikard

June 2, 2021 at 7:34 am in reply to: Error Message: Deprecated: contextual_help is deprecated since version 3.3.0! #1303511

Rikard
Keymaster

Hey IntactMarketing,

Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

June 2, 2021 at 7:33 am in reply to: Admin Pages Menu All Text #1303510

Rikard
Keymaster

Hey denisechapman,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. If you have further instructions on how to reproduce the problem you are seeing on your end, then please share them with us.

Best regards,
Rikard

June 2, 2021 at 7:16 am in reply to: Demo Import is Not Working #1303508

Rikard
Keymaster

Hey msutra,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, if you have server logs, then please share them with as well.

Best regards,
Rikard

June 2, 2021 at 7:03 am in reply to: Site broken after WP update #1303507

Rikard
Keymaster

Hey itmonkey,

Please try disabling file compression under Enfold->Performance, it’s likely the SG Optimiser which is causing this problem.

Best regards,
Rikard

June 2, 2021 at 6:59 am in reply to: Google Maps not displaying properly #1303506

Rikard
Keymaster

Hi Sal,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 2, 2021 at 6:58 am in reply to: Social Share Buttons > put the tooltip on bottom #1303505
Rikard
Keymaster
Hi,

Please try this instead:
```
.av-share-box .avia-related-tooltip {
    top: 600px !important;
}

.avia-related-tooltip .avia-arrow {
    -webkit-transform: rotate(225deg);
    transform: rotate(225deg);
    top: -7px !important;
}
```
Best regards,
Rikard
June 2, 2021 at 6:41 am in reply to: Drop down menu not showing for SOME logged in members and other issues #1303504

Rikard
Keymaster

Hi Siobhan,

Are you sure the account you are using has purchased the Enfold license? I’m asking since it’s not showing up in the Envato Market plugin. If you login to Themeforest, can you then download Enfold from your account? If not, then your license must have been purchased using a different account, and that would be the reason why it’s not updating or showing up in the Envato Market plugin.

Best regards,
Rikard

June 2, 2021 at 6:32 am in reply to: Cart Icon not visible on mobile version #1303503

Rikard
Keymaster

Hi Julia,

Could you post a link to where we can see the problem in question please?

Best regards,
Rikard
Author

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Viewing 30 posts - 21,001 through 21,030 (of 93,423 total)

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