Page 681 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
July 1, 2021 at 1:22 pm in reply to: Element Visibility not working as expected #1308317
Rikard
Keymaster
Hi,

Thanks for the update. You need to edit this file:
```
/enfold/config-templatebuilder/avia-shortcodes/tab_section/tab_section.php
```
Then move this line:
```
$atts = shortcode_atts( $default, $atts, $this->config['shortcode'] );
```
To just after this line:
```
extract( AviaHelper::av_mobile_sizes( $atts ) ); //return $av_font_classes, $av_title_font_classes and $av_display_classes
```
If you need help with that, then we can do it for you.

Best regards,
Rikard
July 1, 2021 at 1:16 pm in reply to: 404 after change the permalink of portfolio #1308315

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 1, 2021 at 1:15 pm in reply to: Error on editing pages #1308314

Rikard
Keymaster

Hi Iloivar,

Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 1, 2021 at 10:28 am in reply to: Slow Loading Pages #1308281

Rikard
Keymaster

Hi again,

Did you check the suggestions listed in the test I linked to? You have a redirect which takes 1.5 seconds for example. Do you know where that could be coming from? If not then you hosting provider might be able to help you out with that.

Best regards,
Rikard

July 1, 2021 at 10:25 am in reply to: Enfold slow loading front & back end. Need Help #1308280

Rikard
Keymaster

Hi jh100,

I’m referring to this thread: https://kriesi.at/support/topic/slow-loading-pages/. It gets a bit confusing when you post in 3 different threads. Could you stick to that thread from now on please?

Best regards,
Rikard

July 1, 2021 at 10:24 am in reply to: Slow Loading Pages #1308279

Rikard
Keymaster

Hi,

I’m referring to this thread: https://kriesi.at/support/topic/slow-loading-pages/. It gets a bit confusing when you post in 3 different threads. Could you stick to that thread from now on please?

Best regards,
Rikard

July 1, 2021 at 9:36 am in reply to: Avia Errors showing in debug mode #1308270

Rikard
Keymaster

Hi denisechapman,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 1, 2021 at 9:34 am in reply to: slider not loading #1308268

Rikard
Keymaster

Hey satucker,

Thanks for the login details. The SG Optimiser plugin is causing this problem, please try turning off file compression under Enfold->Performance.

Best regards,
Rikard

July 1, 2021 at 9:31 am in reply to: Magnific Popup takes you to top of page #1308264

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 1, 2021 at 9:31 am in reply to: Animating text boxes #1308263

Rikard
Keymaster

Hi,

Please try to add classes to the elements you are trying to fade in. After that, then you use CSS like in these examples: https://blog.hubspot.com/website/css-fade-in

Best regards,
Rikard

July 1, 2021 at 9:25 am in reply to: textcolor active menu (primary and secondary) #1308262
Rikard
Keymaster
Hi again Sven,

You could try this CSS as well:
```
nav.main_menu .current_page_item .avia-menu-text {
  border-bottom: 2px solid green;
}
```
Best regards,
Rikard
July 1, 2021 at 9:21 am in reply to: textcolor active menu (primary and secondary) #1308260

Rikard
Keymaster

Hi Sven,

Thanks for the update. Could you post login details in private, so that we can try to add it for you please? I tried the login details you posted previously, but they are not working:

Unbekannter Benutzername. Überprüfe ihn noch einmal oder versuche es mit deiner E-Mail-Adresse.

Best regards,
Rikard

July 1, 2021 at 9:02 am in reply to: Scrollbar Farbe / Scrollbar Color #1308254

Rikard
Keymaster

Hi,

Thanks for the update. I’ve asked the rest of the team to have a look as well. While they are doing that, could you post screenshots of what you are seeing on your end please?

Best regards,
Rikard

July 1, 2021 at 8:52 am in reply to: Mailchimp Widget #1308250

Rikard
Keymaster

Hi,

Thanks for that. Could you upgrade the account to have administrator rights as well please? Otherwise we can’t see anything on the backend of your site.

Best regards,
Rikard

July 1, 2021 at 8:50 am in reply to: Page made up of only LayerSliders #1308249

Rikard
Keymaster

Hi PowerBusWay,

I don’t think there should be any difference in terms of SEO, just remember to keep your texts out of the images.

Best regards,
Rikard

July 1, 2021 at 8:44 am in reply to: Content slider: change size and color of arrows #1308246

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 1, 2021 at 8:32 am in reply to: Talbe of contents widget multiple heading levels #1308244

Rikard
Keymaster

Hey hammerseo,

You should be able to select more than one option, if you CMD/CTRL click the option. Could you try that out please?

Best regards,
Rikard

July 1, 2021 at 8:23 am in reply to: Alternate menu not displaying correct menu (Burger menu) #1308239

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 1, 2021 at 8:22 am in reply to: Custom widget area #1308238

Rikard
Keymaster

Hi Valérie,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 1, 2021 at 7:45 am in reply to: Fontello after new update #1308235

Rikard
Keymaster

Hi,

Thanks for letting us know. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 1, 2021 at 7:43 am in reply to: cookie bar #1308234

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 1, 2021 at 7:42 am in reply to: Masonry filter and load more button conflict #1308230

Rikard
Keymaster

Hi,

Great, I’m glad that you came up with an alternative solution, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

July 1, 2021 at 6:59 am in reply to: assets clean up – PHP warning in Footer after deactivate unused CSS File(s) #1308226

Rikard
Keymaster

Hi Stefan,

Thanks for the updates. Please let us know if you should need any further help from us.

Best regards,
Rikard

July 1, 2021 at 6:46 am in reply to: Cookie Handling – Popup Window – (info only, paragraph text needs clearing) #1308225

Rikard
Keymaster

Hi,

Thanks for the update. So you problem is fixed now? Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

July 1, 2021 at 6:44 am in reply to: Enfold Shop Banner WooCoomerce #1308224
Rikard
Keymaster
Hi,

Thanks for the update. Please try this instead:
```
#av_product_description div.av-parallax {
    top: 0 !important;
}
```
Best regards,
Rikard
July 1, 2021 at 6:28 am in reply to: Align submenu with main menu #1308222

Rikard
Keymaster

Hi,

Thanks for the update. I can’t load your site at all now though, all I see is this server error:

502 Bad Gateway
nginx

Could you let us know when the site is back up please?

Best regards,
Rikard

July 1, 2021 at 5:29 am in reply to: Search block doesn't work #1308221

Rikard
Keymaster

Hi,

Thanks for the update and clarification. I’m being blocked from seeing the screenshot you posted, but I do see that the search is not giving any results on your actual site. I’m seeing a 500 internal server error on admin-ajax.php in the console, could you share server logs with us please?

Best regards,
Rikard

June 30, 2021 at 5:01 am in reply to: Issue with header #1308032

Rikard
Keymaster

Hi,

Thanks for the update. I deactivated the LiteSpeed cache plugin, and I can’t see the problem happening on my end after that. Your site actually seems to load faster after deactivating the plugin as well, which is a bit ironic. Could you verify those results on your end as well please? Try loading the site in an incognito or private browser window, to avoid any local cache.

Best regards,
Rikard

June 30, 2021 at 4:54 am in reply to: Timeline not showing fully #1308031

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem, and I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

June 30, 2021 at 4:48 am in reply to: Google Maps error message #1308029

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 20,401 through 20,430 (of 93,423 total)

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