Hi Janel,

Thanks for the update, and sorry again for the problem. We are aware of that problems as well, but it wasn’t included in 4.8.5. Could you share FTP login details with us in private, so that we can try to fix it for you please?

Best regards,
Rikard

Hi,

Great, I’m glad that you got it working again. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi Reina,

Great, I’m glad that you got it working, and sorry again for the problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi George,

Thanks for the update. I’m not sure what you mean by this:

You will see it .. check for instance in the portfolio items and open the first one.

Could you try to explain a bit further, and let us know how to reproduce the problem on your site please?

Best regards,
Rikard

Hi MarioAli,

Thanks for the update. The fullscreen slider on your front page is working fine on my end, are you seeing the same thing on your end? If you need further help with this, then please post a link to where we can see the Masonry Gallery problem.

Best regards,
Rikard

Hey julhobart,

You will likely need custom CSS in order get that layout, did you start somewhere maybe? If so, then please link to the page in question. The Layout Builder does not support nesting of layout columns, but if you enable debug mode, then you can try to nest them by copying shortcode into the 3/4 element for example: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Best regards,
Rikard

Hey Roboc1,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hey laptophobo,

Thanks for the login details. I can’t see happening on my end, so I’m guessing that you turned off debug mode again? We will need to see the actual problem, in order to help you out.

Best regards,
Rikard

Hey elevatepracticeconsulting,

Where can we see and reproduce the problems you are having?

If you don’t need your child theme anymore, then you can simply delete it in WordPress, or via FTP. I would advise you to keep it, even though it’s empty. You never know if you might need it in the future.

Best regards,
Rikard

Hi,

Great, I’m glad that you found the cause of the problem, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hey Yory,

You can set the colour of the menu items for transparent headers under Enfold->Header->Transparency Options.

Best regards,
Rikard

Hi,

Great, I’m glad that you found the problem, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi clbdcnpafe, simbeckhampson and alexledesma,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also please point out how and where we can reproduce the problems you are having, on your sites.

Best regards,
Rikard

Hi Bert,

Thanks for the update. We can update the theme for you, please include admin WordPress and FTP login details in private, if you would like us to do it for you. Also please verify that you have backups of the site, and include your purchase code.

Best regards,
Rikard

Hi Asbjørn,

Please try installing this plugin to see if that changes anything: https://envato.com/market-plugin/. If not, then please post admin WordPress login details in private, so that we can have a closer look.

Best regards,
Rikard