Page 656 – Support | Kriesi.at – Premium WordPress Themes

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August 2, 2021 at 4:41 am in reply to: Facebook Like Box not showing after update #1313798

Rikard
Keymaster

Hey Samphire,

Great, I’m glad that you fixed your problem, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 2, 2021 at 4:30 am in reply to: Facebook Like Box not showing after update #1313792

Rikard
Keymaster

Hey Samphire,

I’m getting a 404 error on the login page, please provide us with a working login URL in private.

Best regards,
Rikard

August 2, 2021 at 4:28 am in reply to: WPML & Enfold (backend rolls in circle doesn't work) #1313791

Rikard
Keymaster

Hey namgyal,

Thanks for the login details. You are getting a 403 error on the admin-ajax.php WordPress file on that page. I’m not sure exactly why that is though. Could you enable debug mode, so that we can try to move the content of the problem page, to a test page please? https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you, if you give us permission to do so.

Best regards,
Rikard

August 2, 2021 at 4:23 am in reply to: Admin area of one of the pages is not loading under wordpress- Cant update #1313790

Rikard
Keymaster

Hi Emmy,

It looks like your SSL certificate has expired, please see private. Could you try fixing that first of all please?

Best regards,
Rikard

August 2, 2021 at 4:19 am in reply to: Avia Builder not working #1313788

Rikard
Keymaster

Hey ThomSchu,

Could you try updating the theme to the latest version (4.8.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t help, then please include admin WordPress login details in private.

Best regards,
Rikard

August 2, 2021 at 4:16 am in reply to: Easy slider element doesn't load a youtube video #1313787

Rikard
Keymaster

Hey Marc,

Sorry for the problem. Could you try updating the theme to the latest version (4.8.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

August 2, 2021 at 4:15 am in reply to: Warning: Undefined variable $permalink in class-avia-gutenberg.php on line 1434 #1313786

Rikard
Keymaster

Hi,

Yes, please try to downgrade the PHP version, to see if the warnings disappear after that. Please note that these warnings will likely not cause any problems on your site.

Best regards,
Rikard

August 2, 2021 at 4:13 am in reply to: Responsive menu treshold by device height #1313785

Rikard
Keymaster

Hi norbou,

Thanks for sharing your code. I’m not sure if you have problem which you need help with though?

Best regards,
Rikard

August 2, 2021 at 4:10 am in reply to: Backend not working. Error: No such file or directory in… #1313784

Rikard
Keymaster

Hi,

Thanks for that. I’ve uploaded a fresh version of the theme for you, but that didn’t make any difference unfortunately. Would it be ok if we disabled all plugins via FTP, to see if that helps?

Best regards,
Rikard

August 2, 2021 at 4:06 am in reply to: Image with link. Hover zoom in center on the left instead of center #1313782
Rikard
Keymaster
Hi Robert,

If you want to apply this CSS to more than one element, and on multiple pages, then it would be better if you assigned a class to the image elements. After that you should be able to target them using CSS like this:
```
.your-custom-class img:hover {
    transform-origin: top right;
}
```
If you want to try to target the images on the page you linked to, then please try this out instead:
```
#HoverZoomLeft img:hover {
    transform-origin: top right;
}
```
Best regards,
Rikard
August 2, 2021 at 3:59 am in reply to: Image with Hoptspots: Hotspots are not showing #1313781

Rikard
Keymaster

Hi Andrius,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also please include FTP login details, in case we should need that.

Best regards,
Rikard

August 2, 2021 at 3:54 am in reply to: create article – no thumbnail #1313779

Rikard
Keymaster

Hey jerome30580,

Sorry for the problem, and for the late reply. Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also please include FTP login details in private, in case we should need that.

Best regards,
Rikard

August 2, 2021 at 3:50 am in reply to: Youtube: Videos are alle opened in new Window #1313777

Rikard
Keymaster

Hi Michael,

There seems to be a certificate problem on your site, could you fix or renew that first of all please?

Best regards,
Rikard

August 2, 2021 at 3:41 am in reply to: Footer Background Image is not covering entire footer area #1313776

Rikard
Keymaster

Hey navindesigns,

It looks to be covering on my end, could you post a screenshot of what you are seeing on your end please?

Best regards,
Rikard

August 2, 2021 at 3:38 am in reply to: Remove all sorting options from Product Grid #1313775
Rikard
Keymaster
Hey doug123,

Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-content-slider .product-sorting {
  display: none;
}
```
Best regards,
Rikard
August 2, 2021 at 3:30 am in reply to: Enfold Restaurant One Page problem #1313772

Rikard
Keymaster

Hi,

Thanks for the update. The theme has functionality for both setting a maintenance page, and handling cookies, did you check that out? We can’t be responsible for problems with third party plugins, but if you need further help with that, then we need to see the actual problem on your site.

Best regards,
Rikard

August 2, 2021 at 3:26 am in reply to: Whats better, update theme from inside WordPress or manually using Transmit? #1313771

Rikard
Keymaster

Hi GB,

Updating via WordPress is the simple option I guess, and that should work as expected. I’m not sure what problem you had on one of your sites though, could you try to explain what happened a bit further please?

Best regards,
Rikard

August 2, 2021 at 3:23 am in reply to: av-share-box destroyed #1313770

Rikard
Keymaster

Hi Anton,

Sorry for the problem. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 2, 2021 at 3:21 am in reply to: Images Not Showing in Masonry Grid after WP Update #1313769

Rikard
Keymaster

Hi Bassmann,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

August 2, 2021 at 3:21 am in reply to: Images Not Showing in Masonry Grid after WP Update #1313768

Rikard
Keymaster

Hi brockwatson,

Thanks for the updates. Everything seems to be working as it should now again on your site, I’m guessing that you fixes worked? We are planning to release a new version of the theme later today, if you would like to try that out.

Best regards,
Rikard

August 2, 2021 at 3:16 am in reply to: Issue with background colors -> Background Gradient #1313765

Rikard
Keymaster

Hi Stefan,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site. Also please include FTP login details, in case we should need that.

https://imgur.com/a/AnoSPNb

Best regards,
Rikard

August 2, 2021 at 3:14 am in reply to: Issue with background colors -> Background Gradient #1313764

Rikard
Keymaster

Hi Max,

Sorry for the late reply, and for the problem. Could you give us access to your staging site in private, so that we can upload our latest dev version there please?

Best regards,
Rikard

August 2, 2021 at 3:10 am in reply to: Theme Update über Dashboard oder Theme Options nicht möglich #1313761

Rikard
Keymaster

Hi Benjamin,

Sorry for the late reply. I’m not sure what is going on with your front page unfortunately. Does it make any difference if you select to use the Classic Editor on the main page of the theme options? If not, then please enable debug mode: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode, and move all the content to a new page, to see if that helps. We can do this for you, if you give us permission to do so.

Best regards,
Rikard

August 1, 2021 at 8:26 am in reply to: Updated to Google Analytics 4 and broke the connection. #1313678

Rikard
Keymaster

Hi,

Great, I’m glad to hear that it’s working again, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

August 1, 2021 at 8:22 am in reply to: update Enfold theme #1313677

Rikard
Keymaster

Hi Giovanni,

If you can’t get the necessary information, then I think your best option would be to simply purchase the theme again. After you have done so, then please follow this in order to register your license: https://kriesi.at/documentation/enfold/theme-registration/. You should be able to use the new token with your existing site.

Best regards,
Rikard

August 1, 2021 at 8:19 am in reply to: Review field missing since last update #1313676

Rikard
Keymaster

Hi,

Thanks for that. Which payment option should I select? I chose Paypal, but that directs me to login there.

Best regards,
Rikard

August 1, 2021 at 8:07 am in reply to: Google Maps not ok while the api is ok #1313675

Rikard
Keymaster

Hey Missca,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 1, 2021 at 8:06 am in reply to: ENFOLD and WPML #1313674

Rikard
Keymaster

Hey trivtec,

Could you try updating the theme to the latest version (4.8.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

August 1, 2021 at 8:04 am in reply to: Mega Menu button rollover color #1313673

Rikard
Keymaster

Hey Joe,

Could you post a link to where we can see the element in question please?

Best regards,
Rikard

August 1, 2021 at 7:45 am in reply to: After update: negative spacing creates more space #1313672

Rikard
Keymaster

Hi Arkadi,

Thanks for the update, I’m glad to hear that the spacing is working again. I uploaded a fix which will included in the next release of the theme.

About the Accordion; I’ve checked the element on a local installation, but I can’t see any problems there. Which setting exactly is not working for you? I can upload our current dev version of the theme for you, if you want to try it out? We are planning to release a new version tomorrow, if you would rather wait for that.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 19,651 through 19,680 (of 93,569 total)

← 1 2 3 … 655 656 657 … 3,117 3,118 3,119 →