Page 551 – Support | Kriesi.at – Premium WordPress Themes

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December 19, 2021 at 11:46 am in reply to: How to make Footer Image larger and centered (top-to-bottom)? #1333421

Rikard
Keymaster

Hey Julio,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 19, 2021 at 7:13 am in reply to: Portfolio item does not show searching with search #1333415

Rikard
Keymaster

Hey Reina,

It seems to working fine on my end, except for on the URL in private. Is that what you are seeing on your end as well? If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

December 19, 2021 at 7:05 am in reply to: Footer (Widgets & Socket) not visible since update to 4.8.8.1 #1333414

Rikard
Keymaster

Hi Chris,

Are you overriding header.php in your child theme? If so, then please try to copy the parent file to your child theme, then add your customisations back after that. If you need further help, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 19, 2021 at 5:08 am in reply to: Icon indicating the loading time of the page continues to turn #1333407

Rikard
Keymaster

Hey Bruno,

I can’t see that happening on my end, it loads almost instantly. Maybe you had a temporary bad connection on your end? You can also try a different or private browser window, to see if that changes anything?

Best regards,
Rikard

December 19, 2021 at 5:04 am in reply to: After the last update, pages are not displayed correctly #1333406

Rikard
Keymaster

Hi,

Thanks for the update. We can downgrade for you if you include FTP login details in private as well. Also, do you know which version you were running before you updated?

Best regards,
Rikard

December 19, 2021 at 5:02 am in reply to: customer quote / company font color #1333405
Rikard
Keymaster
Hey Tilman,

Please try the following in Quick CSS under Enfold->General Styling:
```
strong.avia-testimonial-name {
  color: #ddd; 
}
```
Best regards,
Rikard
December 19, 2021 at 4:56 am in reply to: Color of the checkbox #1333404

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

December 18, 2021 at 8:02 am in reply to: Widgets Issue – Erroneous Columns – I have upgraded Enfold to 4.8.8 #1333343

Rikard
Keymaster

Hey Julio,

Great, I’m glad that you found a solution, and thanks for sharing. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 18, 2021 at 7:55 am in reply to: Enfold 4.8.8 – Table of Contents CSS Issues #1333340

Rikard
Keymaster

Hi Havi,

Thanks for the update, the latest version of the theme should fix the magazine problem, and I’ve replied to your other thread with a CSS suggestion for the mailchimp thank you background. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 18, 2021 at 7:32 am in reply to: Embedded Form Styling #1333338

Rikard
Keymaster

Hi,

We would prefer if you don’t email, as the information would not be available to all moderators if you do. Please post a link in private, if you don’t want to share it publicly.

Best regards,
Rikard

December 18, 2021 at 7:30 am in reply to: Mailchimp Widget background color on Footer #1333337
Rikard
Keymaster
Hey havi,

Please try the following in Quick CSS under Enfold->General Styling:
```
h3.avia-form-success.avia-mailchimp-success {
  background-color: #163248;
}
```
Best regards,
Rikard
December 18, 2021 at 7:26 am in reply to: Missing Images #1333335

Rikard
Keymaster

Hi Justine,

All images are appearing on my end, but some are a bit slow. Are you using any lazy load functionality in a plugin maybe? If so then please try to turn that off, to see if it helps. Also please try deactivating lazy load under Enfold->Performance, to see if that changes anything.

Best regards,
Rikard

December 18, 2021 at 7:02 am in reply to: Enfold archiv #1333334

Rikard
Keymaster

Hi ruinenfluesterer,

Do you mean in the sidebar? If so then please try to add your own widgets in the sidebar under Appearance->Widgets. If you don’t add your own, then the default widgets will show instead.

Best regards,
Rikard

December 18, 2021 at 5:56 am in reply to: Adding sections to all pages #1333332
Rikard
Keymaster
Hi,

4. Try this CSS:
```
#footer-page p {
    margin: 0;
}
```
5. There’s a divider at the bottom of your home page, please try to delete or edit the size of that.

Best regards,
Rikard
December 18, 2021 at 5:47 am in reply to: Magazine Widget Incorrectly Displaying Authors after upgrade to 4.8.8 #1333331

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working, and sorry for the problem.

Best regards,
Rikard

December 18, 2021 at 5:41 am in reply to: Remove Element padding on mobile #1333328
Rikard
Keymaster
Hey hitrev,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#about .av_one_full {
    padding: 0 !important;
}
}
```
Best regards,
Rikard
December 18, 2021 at 5:36 am in reply to: Bilder werden in der Mediathek nicht mehr angezeigt. #1333326

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 18, 2021 at 5:35 am in reply to: WPML Plugin #1333325

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

December 18, 2021 at 5:05 am in reply to: PHP 7.4 & Enfold New Version #1333323

Rikard
Keymaster

Hi,

Thanks for that. I see that you are running an older version of the theme, does this problem happen when you activate PHP 7.4 with the version you are running now? If so, then please try updating to the latest version of the theme (4.8.8.1) first: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

I see that you haven’t added a token under Enfold->Theme Update. Please follow this in order to register your theme license: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 18, 2021 at 4:58 am in reply to: ALB Not Loading, Icons Missing #1333322

Rikard
Keymaster

Hi,

Thanks for the update. I see that resources for the Layout Builder are returning 404 errors, so I wanted to check your site location on the URL in private. It’s not loading though, so I can’t check it. Do you have a backup of the site which you could restore maybe?

Best regards,
Rikard

December 18, 2021 at 4:49 am in reply to: Api key #1333320

Rikard
Keymaster

Hi,

Thanks for that. First off, could you try updating the theme to the latest version (4.8.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

December 18, 2021 at 4:40 am in reply to: Color of the checkbox #1333318

Rikard
Keymaster

Hi,

Thanks for the update. Did you try out the suggestion shared by @guenni007, and did you have any luck with it?

Best regards,
Rikard

December 18, 2021 at 4:39 am in reply to: Buttons no in the same line on mobile devices #1333317

Rikard
Keymaster

Hi,

Thanks for that. The buttons you added are simply too big to be able to fit on one row on mobile, I duplicated the element and set the button size to medium instead, and they show on the same line after that. I’ve hidden the element for all screen sizes in the element options for now, so that you can check out the results when you are able to. If you don’t like that design, then please add a class to the button row element, so that we can target it easier with custom CSS.

Best regards,
Rikard

December 18, 2021 at 4:31 am in reply to: No Index at homepage due to woocommerce #1333315

Rikard
Keymaster

Hi Jojanneke,

The login details you sent seem to be working, but it’s asking for a Two-Factor code after that. Could you share that with us as well please?

Best regards,
Rikard

December 18, 2021 at 4:29 am in reply to: Multilingual Website, recommended Plugins? #1333314

Rikard
Keymaster

Hi,

Thanks for the update. Enfold is fully compatible with WPML, other plugins might work, but we have no official support for them.

Best regards,
Rikard

December 18, 2021 at 4:27 am in reply to: >>> drag & drop items not working #1333312

Rikard
Keymaster

Hey Munford,

Great, I’m glad that you got things working, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 18, 2021 at 4:25 am in reply to: Reduce space above and below images #1333311

Rikard
Keymaster

Hi,

It’s a bit difficult to explain, but I basically targeted the main element on that specific page, since there was padding added to that. So I targeted the container element, not the actual image. If you want to get better at CSS, then I would suggest that you learn how to inspect the code in your browser, so that you can see the DOM tree. If you learn how to do that, then it quite easy to see which element is applying to extra space above and below the image.

Best regards,
Rikard

December 18, 2021 at 4:20 am in reply to: After the last update, pages are not displayed correctly #1333310

Rikard
Keymaster

Hey Markus,

I can’t see what is going wrong on your site unfortunately, does it make any difference if you deactivate all plugins?

Best regards,
Rikard

December 18, 2021 at 4:08 am in reply to: Enfold "noindex" #1333309

Rikard
Keymaster

Hey Jojanneke,

I’m not sure I fully understand the problem you are having, where exactly are you seeing noindex, and how is it related to WooCommerce? If you need further help, then please include admin WordPress login details in private in your next reply.

Best regards,
Rikard

December 17, 2021 at 3:03 pm in reply to: Bilder werden in der Mediathek nicht mehr angezeigt. #1333267

Rikard
Keymaster

Hi Andres,

Great, I’m glad that we could help, and sorry for the problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 16,501 through 16,530 (of 93,420 total)

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