Page 550 – Support | Kriesi.at – Premium WordPress Themes

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January 8, 2022 at 1:01 pm in reply to: Theme enfold an problem with the Menü #1334768

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 8, 2022 at 12:58 pm in reply to: Footer Widgets Social Media Icons – Not Fully Displayed #1334767

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 8, 2022 at 12:57 pm in reply to: Grid alignment #1334766
Rikard
Keymaster
Hi,

Thanks for that. You can try to set a minimum height to list items using this CSS:
```
ul.pricing-table li {
    height: 80px;
    min-height: 80px;
}

ul.pricing-table li.avia-heading-row {
    height: 40px;
    min-height: 40px;
}
```
Best regards,
Rikard
January 8, 2022 at 7:05 am in reply to: Footer Widgets Social Media Icons – Not Fully Displayed #1334759
Rikard
Keymaster
Hey Julio,

Please try the following in Quick CSS under Enfold->General Styling:
```
#footer .social_bookmarks {
    height: 55px;
}
```
Best regards,
Rikard
January 8, 2022 at 7:03 am in reply to: Cannot Save changes in Theme Options #1334756

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 8, 2022 at 6:58 am in reply to: Facebook Verification – Facebook cannot see code #1334755
Rikard
Keymaster
Hi,

Please try this in functions.php:
```
function add_fb_domain_verification(){
?>
<meta name="facebook-domain-verification" content="9y9ff7ytzccxx0dw747spvek85b6pc" />
<?php
}
add_action('wp_head', 'add_fb_domain_verification');
```
You don’t need to add anything in header.php, and you can remove the code from analytics field in the theme options.

Best regards,
Rikard
January 8, 2022 at 6:53 am in reply to: Your remote WordPress jobs for 2022! #1334754

Rikard
Keymaster

Hey Ron,

Thanks for reaching out, we’ll check out your site for sure.

Best regards,
Rikard

January 8, 2022 at 6:47 am in reply to: How to move elements up and down to overlap them #1334753

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 8, 2022 at 6:45 am in reply to: Grid alignment #1334752

Rikard
Keymaster

Hey satucker,

Your site looks to be in maintenance mode, please include login details in private so that we can view the page you linked to.

Best regards,
Rikard

January 8, 2022 at 6:40 am in reply to: Split Menu not working across all browsers/systems #1334751

Rikard
Keymaster

Hey Beth,

It seems to be working as it should on my end using Chrome, could you post a screenshot of the problem please?

Best regards,
Rikard

January 8, 2022 at 6:13 am in reply to: Full width layer slider caption position #1334750

Rikard
Keymaster

Hey marcusss,

Could you post a link to where we can see the problem you are having please?

Best regards,
Rikard

January 8, 2022 at 4:48 am in reply to: Website Size Increasing Rapidly #1334749

Rikard
Keymaster

Hey WebThings,

Could you try updating the theme to the latest version (4.8.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also please make sure to activate the option to delete the old CSS and JS files under Enfold->Performance.

Best regards,
Rikard

January 8, 2022 at 4:42 am in reply to: Enfold chrashing site by generating huge php logfile #1334748

Rikard
Keymaster

Hi madisonstudios1,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 8, 2022 at 4:40 am in reply to: Full width colored separator with fixed height #1334747
Rikard
Keymaster
Hey marcusss,

You can do that with a Color Section element for example. You can set your preferred height in the element options. You will need to add a class to it in the Advanced tab if you want your divider to be less than 100 pixels. You can name your class color-section-divider for example, then add this to Quick CSS:
```
.color-section-divider .content {
    padding-top: 0;
    padding-bottom: 0;
}
```
Best regards,
Rikard
January 8, 2022 at 4:19 am in reply to: Footer missing after theme update #1334746

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 8, 2022 at 4:17 am in reply to: Google Maps #1334745

Rikard
Keymaster

Hi Oliver,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 8, 2022 at 4:14 am in reply to: Mobile Menue #1334744

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 8, 2022 at 4:12 am in reply to: Column box links not working on Samsung mobile #1334743

Rikard
Keymaster

Hi,

No, we don’t have those exact devices available for testing unfortunately. Is this problem reproducible on other devices, except for the already mentioned ones?

Best regards,
Rikard

January 8, 2022 at 4:09 am in reply to: custom background #1334742
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.single-product div.container_wrap {
  background: url(https://www.toysanarchy.com/wp-content/uploads/2021/12/annie-spratt-background-scaled.jpg);
}
```
Best regards,
Rikard
January 7, 2022 at 3:06 pm in reply to: After update most Enfold files missing #1334683

Rikard
Keymaster

Hi Daniel,

We can’t really say why the files disappeared unfortunately. If you should have this problem again, then please share server error logs with us.

Best regards,
Rikard

January 7, 2022 at 1:28 pm in reply to: Header Text Widget #1334673

Rikard
Keymaster

Hi,

Thanks for the update. What exactly are you looking to style on your site? If you need help with a header widget, then please add some content to it. Otherwise we can’t see the ID of the element.

Best regards,
Rikard

January 7, 2022 at 7:32 am in reply to: Updating to WordPress 5.8.3 #1334649

Rikard
Keymaster

Hey cmwatts,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 7, 2022 at 7:05 am in reply to: Cannot Save changes in Theme Options #1334647

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 7, 2022 at 5:28 am in reply to: license VS staging site #1334637

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 7, 2022 at 5:26 am in reply to: Facebook Verification – Facebook cannot see code #1334636

Rikard
Keymaster

Hey Sujohn,

Could you share the full code you are looking to add please? We can give you a function to use instead.

Best regards,
Rikard

January 7, 2022 at 5:22 am in reply to: Missing Images #1334634

Rikard
Keymaster

Hi gracedelanoy,

Great, I’m glad that you got things working :-)

Best regards,
Rikard

January 7, 2022 at 5:21 am in reply to: Accordion Toggle – not all open toggles are showing #1334632

Rikard
Keymaster

Hi,

Thanks for that. It works as expected when the parent theme is active, so this is caused by something in your child theme. I tried looking for the cause, but I couldn’t find it unfortunately. Maybe you have a clue as to which customisation you added might be causing this?

Best regards,
Rikard

January 7, 2022 at 5:09 am in reply to: Update breaks site #1334630

Rikard
Keymaster

Hey arcofbutler,

We would need to see the actual problem in order to help you out, could you copy the site to a staging area and update there first please? If you have server logs, then please share them with us as well.

Best regards,
Rikard

January 7, 2022 at 5:04 am in reply to: Videos not playing #1334628

Rikard
Keymaster

Hi,

Great, I’m glad that you got things working again. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 7, 2022 at 4:56 am in reply to: Cannot Save changes in Theme Options #1334625

Rikard
Keymaster

Hi,

Thanks for that. The FTP login details are working, but I’m only seeing an empty folder once I’m logged in, and there’s no way of navigating away from it. Could you check the permissions for the account please?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 16,471 through 16,500 (of 93,570 total)

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