Page 539 – Support | Kriesi.at – Premium WordPress Themes

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January 19, 2022 at 5:03 am in reply to: Footer Undefined Indes Error #1336108

Rikard
Keymaster

Hey amanda-mdllc,

It looks to be coming from your child theme, could you try to replace header.php in your child theme with the same file from your parent theme please?

Best regards,
Rikard

January 19, 2022 at 4:58 am in reply to: contact form dropdown elements not displaying correctly #1336107
Rikard
Keymaster
Hey satucker,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top select, #top .avia_ajax_form .select, #top .entry-content-wrapper select {
    background-position: 0% 50%;
    padding-left: 25px;
}
```
Best regards,
Rikard
January 19, 2022 at 4:53 am in reply to: Preloader #1336106

Rikard
Keymaster

Hi Jonas,

Thanks for reaching out to us, and for using Enfold :-)

I’m not familiar with the animations you are looking to use unfortunately, where exactly do you need to add the code?

If you want to access the support forum again, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support. Themeforest requires us to check if our customers has valid support licenses, otherwise we would keep the support forum open.

Best regards,
Rikard

January 19, 2022 at 4:42 am in reply to: grey flash on page reload in woocommerce shop page #1336105

Rikard
Keymaster

Hi,

It shouldn’t matter where you place it, it should apply from both places. I can’t see any code in your Quick CSS box though, and the code from style.css seems to be applying when I check it. Are you seeing the same thing on your end?

Best regards,
Rikard

January 19, 2022 at 4:31 am in reply to: Autoloaded Data – Slow Performance -504's #1336103

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem, and thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 19, 2022 at 4:30 am in reply to: easyslider doesn't display first image and automatic scrolling is not working #1336102

Rikard
Keymaster

Hi,

Thanks for the update. I removed the link from the Produits en fin de vie link, and all error messages disappear after that, and the sliders are working as they should. I’ve left the link out for now, so that you can check the results for yourself.

Best regards,
Rikard

January 18, 2022 at 3:30 pm in reply to: Uncaught Error: Call to undefined function gutenberg_can_edit_post_type() #1336052

Rikard
Keymaster

Hey combra,

Thanks for the login details. Could you try updating the theme to the latest version (4.8.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard

January 18, 2022 at 3:29 pm in reply to: grey flash on page reload in woocommerce shop page #1336051

Rikard
Keymaster

Hi,

Thanks for the update. So everything works as it should if you put the CSS in Quick CSS?

Best regards,
Rikard

January 18, 2022 at 3:26 pm in reply to: Enfold License – ThemeForest sent me back to you #1336050

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 18, 2022 at 3:26 pm in reply to: icon grid subtitle font size #1336049

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 18, 2022 at 3:24 pm in reply to: ERROR after update to PHP 7.4 #1336048

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL, and FTP login details, so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 18, 2022 at 3:22 pm in reply to: easyslider doesn't display first image and automatic scrolling is not working #1336047

Rikard
Keymaster

Hi,

Thanks for that. It looks like the Produits en fin de vie menu item is generating a jQuery error on your site. Does it help if you remove or edit that menu item temporarily?

Best regards,
Rikard

January 18, 2022 at 3:15 pm in reply to: Main Menu font size can't be changed #1336044

Rikard
Keymaster

Hi,

There was yet another instance at the bottom of Advanced Styling, feel free to check there at any time if you should have this problem again. Your settings are applying now, please review your site.

Best regards,
Rikard

January 18, 2022 at 12:44 pm in reply to: Enfold License – ThemeForest sent me back to you #1336027

Rikard
Keymaster

Hi,

Please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

January 18, 2022 at 12:42 pm in reply to: Page search on tags #1336025

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 18, 2022 at 12:35 pm in reply to: handwritten animated links plugin #1336021

Rikard
Keymaster

Hi,

Thanks for sharing and for helping out @guenni007 :-)

Best regards,
Rikard

January 18, 2022 at 12:33 pm in reply to: easyslider doesn't display first image and automatic scrolling is not working #1336020

Rikard
Keymaster

Hi Alain,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 18, 2022 at 12:16 pm in reply to: ERROR after update to PHP 7.4 #1336015

Rikard
Keymaster

Hi Matthias,

Could you try updating the theme to the latest version (4.8.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

If you haven’t registered your theme license yet, then refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

January 18, 2022 at 12:12 pm in reply to: Hide image file names in Gallery / Portfolio #1336013

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

January 18, 2022 at 12:11 pm in reply to: Goole Api Key #1336012

Rikard
Keymaster

Hi,

Thanks for that. You haven’t added a Google Maps API key under Enfold->Google Services, try adding it there first of all.

Best regards,
Rikard

January 18, 2022 at 11:57 am in reply to: Main Menu font size can't be changed #1336010

Rikard
Keymaster

Hey Createve_Solutions,

You had two instances of the same element under Enfold->Advanced Styling. I removed the bottom one, and the top one is now applying. Please review your site.

Best regards,
Rikard

January 18, 2022 at 11:51 am in reply to: css. ID css klasse / Textblock / Erweitert / Entwickler-Einstellungen #1336009

Rikard
Keymaster

Hi,

Thanks for that. I see that you are using the Icon Grid element there, and html markup is not allowed in the title unfortunately. If the markup is not there, then we can’t target it with CSS. Maybe you could try using regular Icons, and then add your text/markup in Text Block elements?

Best regards,
Rikard

January 18, 2022 at 11:11 am in reply to: css. ID css klasse / Textblock / Erweitert / Entwickler-Einstellungen #1335996

Rikard
Keymaster

Hi,

Thanks for the screenshot. Could you post a link a link to where we can see the actual element on your site as well please? We need to inspect it to be able to give you accurate CSS. The site you linked to before is asking for a username and password now.

Best regards,
Rikard

January 18, 2022 at 11:08 am in reply to: Add linking in Breadcrumbs #1335995

Rikard
Keymaster

Hi,

Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 18, 2022 at 11:07 am in reply to: Header Widget Area Problem #1335994

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 18, 2022 at 11:07 am in reply to: Bullet points in WooCommerce product description #1335993

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 18, 2022 at 6:54 am in reply to: gaps in places #1335978

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

January 18, 2022 at 6:53 am in reply to: HI transform setting not wokring #1335977

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

January 18, 2022 at 6:24 am in reply to: Transparent header on iPad portrait #1335975

Rikard
Keymaster

Hey kazumakitajima,

Did you try this out? https://kriesi.at/documentation/enfold/header/#transparent-header-on-mobile

Best regards,
Rikard

January 18, 2022 at 5:33 am in reply to: content not shown correctly after changing page from draft to published #1335963

Rikard
Keymaster

Hi,

Thanks for the update, we’ll leave this thread open for you.

Best regards,
Rikard
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Posts

Viewing 30 posts - 16,141 through 16,170 (of 93,423 total)

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