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Hi,
Thanks for the update. I added your API key to the theme option, then I added some test coordinates to the map on your contact page. I get the error message in private after that, it looks like something might be wrong with which URL is allowed to use the key?
Best regards,
RikardHey tomer oz,
You can always download the latest version of the theme from your Themeforest account. The update to 4.9.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHi,
Thanks for the update. I looked at this a bit closer on a test installation, but it doesn’t seem to be possible to nest Accordion elements like that unfortunately.
Best regards,
RikardHi,
Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardMay 3, 2022 at 9:39 am in reply to: The breadcrumbs bar does not show up on one page's header #1350274Hey billyrex6,
Thanks for the login details. Could you try updating the theme to the latest version (4.9.2.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi,
Great, I’m glad that Ismael could help you out :-)
I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey mfuji,
We can’t know what’s included in that file, since it’s coming from what looks to be a caching plugin. If there are theme resources in that file, then they are needed for your site to look the way it does though.
Best regards,
RikardHi Grayson,
Sorry for that, I’ve set your password manually. Please try logging in with your email, and the password in private.
Best regards,
RikardHi Tony,
If it was up to us, then we would provide support for free. Themeforest/Envato requires us to check for valid support periods though, and that is something we need to follow if we want to continue to sell our product on their platform.
If you need help with something, then please post your question here. If you want to purchase a support license, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
RikardHey monetary-metals,
Please check the link in private. If you should need any other version, then please let us know here.
Best regards,
RikardHi,
Thanks for that. I checked that link on a few pages, and it seems to be working fine on my end. Could you let us know how to reproduce the problem please?
Best regards,
RikardMay 2, 2022 at 7:36 pm in reply to: GiveWP + Events Calendar + WooCommerce + Enfold = multiple AVIA element failures #1350235Hi,
Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
If you need further help, then please post a link to where we can see the actual problem.
Best regards,
RikardHey advteksol,
Thanks for the login details. Your security plugin might be blocking the traffic, please try to install and configure this plugin instead: https://envato.com/market-plugin/
Best regards,
RikardMay 2, 2022 at 6:08 pm in reply to: V 4.9.2.2. // Footer display problem between the main theme and the child theme #1350227Hey Philippe,
I can’t login to your site, since the WordPress login page is redirecting to the front page.
If you are overriding header.php, footer.php, or both in your child theme, then please try replacing those files with the parent theme files. You can add your customisations back in after that.
Best regards,
RikardHi,
Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi Michael,
Thanks for the login details. First off, could you try updating the theme to the latest version (4.9.2.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardHi Franz,
Great, I’m glad that Ismael could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey eXtremeHosting,
Please try using the full URL in your anchor links, for example:
https://your.site/page/#anchorIf you need further help, then please post a link to where we can see the actual problem.
Best regards,
RikardHey tebitron gmbh,
Thanks for the login details. What exactly are you struggling with?
Best regards,
RikardHi billyrex6,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardMay 2, 2022 at 5:37 pm in reply to: Product filter disappear in sidebar after update on 4.9.2.1 #1350216Hi,
Thanks for the update, and sorry for the problem. We’ll let you know here once we have a solution ready for you.
Best regards,
RikardHi Vera,
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHey justinteo85,
First off, could you try updating the theme to the latest version (4.9.2.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private, so that we can have a closer look at your site.
Best regards,
RikardMay 1, 2022 at 9:36 am in reply to: Footer automatically changed to default WP footer after Enfold update #1350110Hi Marcel,
Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 1, 2022 at 9:29 am in reply to: Top of page hidden by header ribbon on mobile – but only on one page! #1350106Hi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
You have open/incomplete CSS in Quick CSS:
/* CONTROLS RETURN TO TOP */ #scroll-top-link { position: fixed; border-radius: 2px; height: 60px; width: 60px; line-height: 60px; text-decoration: none; text-align: center; opacity: 0; right: 50px; bottom: 50px; z-index: 1030; visibility: hidden; font-weight: bold; font-size: 45px;That is likely why the theme options are not applying.
Best regards,
Rikard -
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