Page 458 – Support | Kriesi.at – Premium WordPress Themes

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May 17, 2022 at 11:38 am in reply to: Theme Update doesn't work #1352049

Rikard
Keymaster

Hi Eve,

Thanks for the login details. Please try to install and configure this plugin, to see if works better: https://envato.com/market-plugin/

Best regards,
Rikard

May 17, 2022 at 9:55 am in reply to: Post Update Wont Use Widget Footer #1352039

Rikard
Keymaster

Hey A,

The login details you posted are not working, please check and verify.

If you are overriding header.php or footer.php in a child theme, then please replace those files with the parent theme files. You can add your customisations back in after that.

Best regards,
Rikard

May 17, 2022 at 9:53 am in reply to: Hiding the date and author of posts #1352038

Rikard
Keymaster

Hi Stefano,

Could you post a link to where we can see the elements in question please?

Best regards,
Rikard

May 17, 2022 at 9:52 am in reply to: Help for WordPress and Enfold upgrade #1352037

Rikard
Keymaster

Hi,

I’ve updated WordPress and Enfold for you, please review your site.

Best regards,
Rikard

May 17, 2022 at 9:48 am in reply to: Background Images not showing up #1352035

Rikard
Keymaster

Hi,

Great, I’m glad that you found the cause of the problem. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 17, 2022 at 9:47 am in reply to: Heading size default to 1em if custom font sizes selected. #1352034

Rikard
Keymaster

Hey jtbell79,

Thanks for the login details. I’m not sure I understand what you are trying to target though, could you try to explain a bit further, or post a screenshot highlighting the elements in question please?

Best regards,
Rikard

May 17, 2022 at 9:13 am in reply to: How to modify the homepage of Default Demo's Advanced Layout Builder #1352032
Rikard
Keymaster
Hi,

If you would like to add an image in line with the title, then you would have to use custom markup like this:
```
<span><img src="the URL of your image goes here"></span>
```
If you want to copy parts of another page, then you would have to enable debug mode in order to see the Layout Builder shortcodes: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. You can copy/paste shortcodes between pages after that.

Best regards,
Rikard
May 17, 2022 at 9:09 am in reply to: still can't get the token to work #1352031

Rikard
Keymaster

Hi,

If you are not seeing any error messages, then it should be working :-)

Best regards,
Rikard

May 17, 2022 at 9:06 am in reply to: avia layout builder missing #1352029

Rikard
Keymaster

Hi,

Is that the file which you downloaded from your Themeforest account? If so, then yes. If Enfold is already installed on your site, then you will have to use the plugin I referred to earlier, or upload it manually via FTP.

Best regards,
Rikard

May 16, 2022 at 8:16 pm in reply to: Cannot see any theme update in my Enfold Theme Options #1351989

Rikard
Keymaster

Hi,

Thanks for that. I see that you haven’t configured the Envato Market plugin yet, could you try that out please?

Best regards,
Rikard

May 16, 2022 at 8:13 pm in reply to: still can't get the token to work #1351988

Rikard
Keymaster

Hi,

Thanks for that. Are you sure that you have given the correct permissions to the token you are using? https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

Best regards,
Rikard

May 16, 2022 at 6:52 pm in reply to: Replace Vendidero with Enfold #1351981

Rikard
Keymaster

Hi,

Thanks for the update. We will likely never become a WordPress agency, we will continue to focus on our core product. I hope you can find someone who can help you out though :-)

Best regards,
Rikard

May 16, 2022 at 6:22 pm in reply to: Widget area Footer not showing #1351980

Rikard
Keymaster

Hi JannyPolak,

Please look at the files in your child theme, are there any files called header.php or footer.php in there? If there are, then you need to replace those files with the content of the parent theme files, then add your customisations back in after that.

If you need further help, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

May 16, 2022 at 6:20 pm in reply to: Portfolio header font size in listing #1351979
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
h3.grid-entry-title a {
    font-size: 18px;
    font-weight: 600;
}
```
Best regards,
Rikard
May 16, 2022 at 5:53 pm in reply to: Replace Vendidero with Enfold #1351977

Rikard
Keymaster

Hi Paul,

Thanks for reaching out to us. I’m not sure exactly what you are looking for, since we don’t accept custom work like it seems that you are requesting. We only develop, maintain and support the Enfold theme.

Best regards,
Rikard

May 16, 2022 at 5:48 pm in reply to: How to modify the homepage of Default Demo's Advanced Layout Builder #1351976

Rikard
Keymaster

Hi,

Thanks for the update.

One question: how do I put my logo in the first colum and an icon in the second one ?

I’m not sure I understand what you mean by this, could you share a screenshot highlighting your intentions please?

Best regards,
Rikard

May 16, 2022 at 5:46 pm in reply to: avia_inline_auto / class="phone-info " / Header #1351975
Rikard
Keymaster
Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
```
.avia-safari .phone-info #icon_header {
    vertical-align: middle;
}
```
Best regards,
Rikard
May 16, 2022 at 5:41 pm in reply to: Elements lose their background colour when adjusting the Enfold Health Demo #1351974

Rikard
Keymaster

Hi,

Great, I’m glad to hear that it’s working as it should now. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2022 at 5:40 pm in reply to: Masonry Gallery caption #1351973

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2022 at 2:19 pm in reply to: Elements lose their background colour when adjusting the Enfold Health Demo #1351959

Rikard
Keymaster

Hey Marcel,

Thanks for the login details. I can’t see the problem on my end, the colour are displayed properly. Could you try in a different browser to see if that helps?

Best regards,
Rikard

May 16, 2022 at 2:16 pm in reply to: How to modify the homepage of Default Demo's Advanced Layout Builder #1351958

Rikard
Keymaster

Hi,

Thanks for that, the layout looks fine on my end though. Could you create a test page where we can see the actual problem please?

Best regards,
Rikard

May 16, 2022 at 12:45 pm in reply to: Grid Row Element Not Filling Page Correctly #1351941

Rikard
Keymaster

Hi Jeff,

I’m glad that we could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2022 at 12:44 pm in reply to: Breaking point from normal menu into mobile menu #1351939

Rikard
Keymaster

Hi,

Great, thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 16, 2022 at 12:42 pm in reply to: Change colour of text-links hover #1351938

Rikard
Keymaster

Hi,

Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2022 at 12:34 pm in reply to: Color section background video overlap next section #1351937

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

May 16, 2022 at 12:31 pm in reply to: Masonry Element Image spacing #1351934

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 16, 2022 at 12:30 pm in reply to: Cookies message #1351933

Rikard
Keymaster

Hi Ida,

Great, I’m glad that Mike could help you out. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

May 16, 2022 at 12:29 pm in reply to: still can't get the token to work #1351928

Rikard
Keymaster

Hi,

Thanks for that. I saw your reply 30 minutes after you sent it this time, but the code still doesn’t work unfortunately. I don’t think that we will be able to login to your account this way. Could you please try reaching out to Themeforest support again?

Best regards,
Rikard

May 16, 2022 at 9:11 am in reply to: Enfold issue #1351909

Rikard
Keymaster

Hi Gary,

Could you post a link to where we can see the problem you are having?

Please see private for your support status problem.

Best regards,
Rikard

May 16, 2022 at 9:08 am in reply to: Widget area Footer not showing #1351908

Rikard
Keymaster

Hi Ray,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 13,711 through 13,740 (of 93,423 total)

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